Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Oostel Smart Hostel - Adults Only

3-star3 stars
Calle Polar Pte. 18 A, Tulum, QROO, 77760, Mexico

Adults-only hostel with 2 outdoor pools, near Tulum National Park
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. Find out more

  • Good location, nice cheap food at hostel. Staff was nice and they have a pool.Mar. 14, 2020
  • It’s a good budget place, they have tiny rooms that is basically just a bed and a little…Mar. 12, 2020

Oostel Smart Hostel - Adults Only

from A$51
  • Basic Shared Dormitory, Mix Dorm, 16 Beds
  • Standard Shared Dormitory, Mix Dorm, 12 Beds
  • Design Shared Dormitory
  • Design Single Room, Women only
  • Design Room

What’s around Oostel Smart Hostel - Adults Only

Landmarks

  • In Tulum City Center
  • Tulum National Park - 32 min walk
  • Dos Aguas Park - 4 min walk
  • Tulum Mayan Ruins - 2.5 mi / 4 km
  • Gran Cenote - 2.7 mi / 4.4 km
  • Cenote Crystal - 2.5 mi / 4 km
  • Playa Ruinas - 2.7 mi / 4.4 km
  • Playa Paraiso - 3.9 mi / 6.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 105 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

At a glance

Key facts

Size

  • 55 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 21
  • Minimum check-in age is 21

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No onsite parking

Offsite

  • Free beach shuttle

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

At the hostel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Water dispenser
Things to do
  • Free beach shuttle
  • Number of outdoor pools - 2
  • Bicycle rentals on site
  • Ecotours on site
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Skydiving nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Garden
  • Terrace
  • Television in common areas
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Memory foam mattress
Things to enjoy
  • Yard
  • Separate dining area
  • Separate sitting area
  • Furnished patio
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Stay connected
  • Free WiFi
More
  • In-room safe

Oostel Smart Hostel - Adults Only’s small print

Also known as

  • Oostel Smart Hostel Tulum
  • Oostel Smart Hostel - Adults Only Tulum

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:30 AM to 10:00 PM.
  • This property does not have elevators.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

    Optional extras

    Full breakfast is offered for an extra charge of USD 8 per person (approximately)

    Airport shuttle service is offered for an extra charge of USD 110 per person (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Oostel Smart Hostel - Adults Only

    • Does Oostel Smart Hostel - Adults Only offer free cancellation for a full refund?
      Yes, Oostel Smart Hostel - Adults Only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Oostel Smart Hostel - Adults Only?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Oostel Smart Hostel - Adults Only?
      Sorry, there's no onsite parking at Oostel Smart Hostel - Adults Only.
    • Is there a pool at Oostel Smart Hostel - Adults Only?
      Yes, there are 2 outdoor pools. Guests have pool access from 8:30 AM to 10:00 PM.
    • Are pets allowed at Oostel Smart Hostel - Adults Only?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Oostel Smart Hostel - Adults Only?
      You can check in from 3:00 PM to midnight. Check-out time is noon. Contactless check-out is available.
    • Are there restaurants at or near Oostel Smart Hostel - Adults Only?
      Yes, there's an onsite restaurant. Nearby restaurants include Antojitos la Chiapaneca (3-min walk), Babel Cafe (4-min walk), and Burrito Amor (5-min walk).
    • Is airport shuttle service offered by Oostel Smart Hostel - Adults Only?
      Yes, an airport shuttle is available. The charge is USD 110 per person one-way.

    Recent reviews

    Good 7.8 From 28 reviews

    Very good 8.0
    Hostel is different then others , large beds for couples, great bins to store your bags. We asked to switch rooms because the first layout was very Inconvenient for two people and they did it without a problem. Showers have hot water (which is amazing for a hostel). Pools need better upkeep but the food at the bar makes up for it at a cheap price. I would suggest couples try to get a bottom bunk. It’s just more convenient when you don’t want to disturb your partner.
    Tricia, us1 night trip
    Very good 8.0
    Decent place to stay
    The beds are super comfortable and clean. I liked the proximity to town and the ADO bus station. The bar staff are friendly and the food/drinks are delicious and cheap. However, I had a hard time sleeping in my dorm due to constant music playing from downstairs. Also the payment system isn't great (you need to load money before you buy anything and so you must guess how much you'll use in the duration of your stay or you will not get the money back). Also the pool was dirty the whole time I was there :(
    us2 night trip
    Exceptional 10.0
    Everything was the Best !!! Samuel and all staff very professional.
    B.Moreno, us5 night trip
    Exceptional 10.0
    Recommended
    One of the best hostels I have ever stayed at. Brand new, great atmosphere, clean, great food, drinks and service!!!
    Erick, ca8 night trip with friends
    Good 6.0
    Pros: Lovely outdoor area to chill out and take a dip in the pool. The bar-restaurant was nice too. The private room I had was quite bare bones, but it could be okay... if there was at least someplace - even a few hooks - to hang some clothes. Cons: The free shuttle to the beach that we I was looking forward to taking regularly? I was told that it was being repaired, and that it may be months before it is back in service. The hair dryer that was supposed to be in my bathroom? The lady at the reception desk told me that I would get it the next day, and then I was told that I should just go use one in a shared space. The complimentary breakfast that was included? Fruit and dry toast with jam. Most of the staff was courteous and nice, but I was disappointed by the attitude of one of the ladies at the reception desk. Any questions were met with indifference, which is too bad, because just a bit more care could make this a place I could recommend.
    Jo, ca8 night romance trip
    Exceptional 10.0
    Great value for money and nice cashless concept
    I stayed in one of the design rooms with my gf and it was great. Always very clean and the private cabins offer excellent value for money. The food is excellent and the drinks from Alex the barman are exceptional. The food and drink prices are very cheap too. 2 dollars for a Smirnoff and coke!
    Beau, gb9 night trip
    Exceptional 10.0
    So close to ADO in the center of town. Their online payment system is great for drinks because you don’t have to worry about pulling out cash. Nice big bunks. If you need information about bikes or the local busses (collectiveo) they can help you. Great food all around, bars, laundry, dentist, alteration shop, and cool unique shops all around.
    us2 night family trip
    Exceptional 10.0
    Cozy and hip
    Loved the vibe as we rolled up. Very welcoming and fun atmosphere, modern. Rooms were very cozy and great for the minimal traveler looking to spend most of their time exploring!
    Tifanie, us9 night trip
    Exceptional 10.0
    This is a new hostel that services adults older than 21. Very trendy and comfortable with an excellent location (steps away from the bus station). The staff is very friendly. Tulum is a wonderful town with good restaurants, attractions and proximity to nature. Beds are large and comfortable. There is a pool and fun bar and restaurant.
    Jeanne, us1 night trip
    Very good 8.0
    Our stay didn’t start well because the map was wrong so it took us a while to find where the hostel was. Then the private room was a photo rendering so it was disappointing as the hotel was not totally finished as well. BUT Samuel the manager was AMAZING on trying to find a solution and to accommodate us. Samuel and the whole team did their best to help us and make our stay good. They went beyond their job and we did appreciate their kindness even all that was not their fault.
    Thibaud, us4 night trip

    Oostel Smart Hostel - Adults Only

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