Hyatt Regency Merida Hotel

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Pool
Rooftop pool
Pool
Room

Overview of Hyatt Regency Merida Hotel

Hyatt Regency Merida Hotel

4.0 star property
4-star hotel with 2 restaurants, near Paseo de Montejo

8.6/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Avenida Colon Esquina Calle 60, Mérida, YUC, 97000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Fitness center
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Conference center
  • Business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Private bathroom
  • Separate sitting area
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Mérida Centro
  • Paseo de Montejo - 4 min walk
  • Mérida Cathedral - 11 min drive
  • Yucatan Siglo XXI Convention Center - 18 min drive
  • Plaza Altabrisa - 20 min drive
  • La Isla Mérida Cabo Norte - 24 min drive

Getting around

  • Mérida International Airport (MID) - 25 min drive

About this property

Hyatt Regency Merida Hotel

Hyatt Regency Merida Hotel features a free kids' club and puts you 0.2 mi (0.3 km) from Paseo de Montejo. Guests can take a dip in the outdoor pool or grab a bite to eat at Peregrina Bistro, which serves breakfast and is one of 2 restaurants. This upscale hotel also features a poolside bar, a fitness center, and a snack bar/deli. The overall value and location get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 289 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 75 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–12:30 PM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free children's club
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (9149 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Peregrina Bistro - This buffet restaurant serves breakfast only. A children's menu is available.
Lobby Bar Caffé - This lobby lounge serves lunch and light fare. Happy hour is offered. Open daily.
Spasso - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of MXN 355 for adults and MXN 177.50 for children (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1200 per accommodation, per night

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hotel Hyatt Merida
Hyatt Hotel Merida
Hyatt Merida
Hyatt Regency Merida
Hyatt Regency Merida Hotel
Merida Hyatt
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Regency Merida
Hyatt Regency Merida Hotel Hotel

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Very relaxing and well-located.
Patricia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very beautiful hotel and very convenient placement around the city. Staff was wonderful and overall great experience!
Sarah K'La, 6-night trip
Verified Expedia guest review

10/10 Exceptional

close to live entertainment
george a, 5-night trip
Verified Expedia guest review

8/10 Very good

Gabriela, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hyatt Merida
Management well trained in hospitality. Staff, not so much. Quite a comfortable place overall. room service leaves something to be desired. Sushi restaurant in the hotel next door is one of the best in the city. Club level was decent. Good pool.
Timothy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Helpful staff
Ottello, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had a great time, excellent service.
Ana Elia, 4-night family trip
Verified Expedia guest review

8/10 Very good

Everything but the view
The hotel lobby is upscale and trendy, the rooms are well appointed, and the bathroom was clean and modern. The AC unit is loud as heck, and sounds like an airplane every time I goes on. And my view from the sixth floor was… flat out ugly. The breakfast buffet is fantastic and the proximity to Montevideo for food and drink is excellent.
Gregory, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good friendly staff
Alejandro, 1-night family trip
Verified Orbitz guest review