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1 room, 2 adults

Capital CityCenter Hotel

3-star3 stars
Great for families

Good to know

  • Free cots/infant beds
  • Free WiFi
  • Fridge
  • Microwave
1961 Douglas St, Victoria, BC, V8T4K7, Canada

3-star hotel with restaurant, near Save-On-Foods Memorial Centre
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Free WiFi
    • Fridge
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

British Columbia may have travel restrictions in place due to COVID-19. 

  • Location not good - too far from the main downtown areaSep. 22, 2019
  • Vicinity was excellent for what we had planned, staff were knowledgeable and helpful.…Aug. 4, 2019

Capital CityCenter Hotel

  • Standard Room, 1 King Bed, Refrigerator & Microwave
  • Standard Double Room, 2 Double Beds
  • Standard Room, 1 King Bed, Kitchenette
  • Standard Double Room, 2 Double Beds, Kitchenette
  • Deluxe Suite, 1 Bedroom, Kitchenette
  • Deluxe Studio Suite, Courtyard View, Courtyard Area
  • Standard Room, 1 Queen Bed, Refrigerator & Microwave

What’s around Capital CityCenter Hotel

Landmarks

  • In Downtown Victoria
  • Victoria Harbour - 22 min walk
  • Victoria Clipper Ferry Terminal - 23 min walk
  • Save-On-Foods Memorial Centre - 4 min walk
  • Victoria Conference Centre - 15 min walk
  • Royal BC Museum - 18 min walk
  • Victoria Fisherman's Wharf - 31 min walk
  • Government Street - 2 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 24 min drive
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 2 min drive
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 179 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 160 min drive
  • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 122 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • British Columbia may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*

  • Specific rooms only*

  • 1 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Free offsite parking nearby

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
Working away
  • Business centre
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Year Built – 1961
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Filipino
  • French
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping

Special features

Dining

Scallywags Eatery - This poolside restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Splash Lounge - This poolside cocktail bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Capital CityCenter Hotel’s small print

Also known as

  • Capital CityCenter Hotel Victoria
  • Capital CityCenter Hotel
  • Capital CityCenter Victoria
  • Capital CityCenter
  • Capital CityCenter Hotel Hotel
  • Capital CityCenter Hotel Victoria
  • Capital CityCenter Hotel Hotel Victoria

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from May to September.
  • Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for lunch and dinner.

    This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    Deposit: CAD 200.00 per stay

    Pet deposit: CAD 100.00 per stay

    Optional extras

    Rollaway beds are available for CAD 15.00 per day

    Breakfast costs between CAD 6 and CAD 15 for adults, and CAD 6 and CAD 15 for children (approximately)

    Pets are allowed for an extra charge of CAD 15 per pet, per day

    Service animals exempt from fees

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Capital CityCenter Hotel

    • Does Capital CityCenter Hotel offer free cancellation for a full refund?
      Yes, Capital CityCenter Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Capital CityCenter Hotel?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is there a pool at Capital CityCenter Hotel?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Capital CityCenter Hotel?
      Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 15 per pet, per day, and there's also a deposit of CAD 100.00 per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at Capital CityCenter Hotel?
      You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
    • Are there restaurants at or near Capital CityCenter Hotel?
      Yes, Scallywags Eatery offers alfresco dining, American cuisine, and pool views. Nearby restaurants include Saveur Restaurant (4-min walk), Brasserie L'ecole (6-min walk), and Jam Cafe (6-min walk).
    • Is airport shuttle service offered by Capital CityCenter Hotel?
      Yes, an airport shuttle is available.
    • What is there to do at Capital CityCenter Hotel and nearby?
      Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities like a seasonal outdoor pool and a garden.

    Recent reviews

    Very good 8.0 From 869 reviews

    Very good 8.0
    This hotel Has many pleasing features- friendly, helpful staff, very clean room, nice little restaurant and so on. I appreciated the good sized counter space in the bathroom and especially liked that there were non-disposable cups and glasses. The hotel is perhaps a bit far from the main downtown area. However it is close to Chinatown and the Victoria Market. As it is on the main downtown street, it is only a few minutes bus ride to the downtown attractions such as the Parliament House. Overall I would recommend it for a short term stay in Victoria.
    Elizabeth, au2 night romance trip
    Very good 8.0
    Very convenient location to the city Centre and attractions. Staff very helpful. Thank you for a great stay
    au2 night romance trip
    Very good 8.0
    Good value for money
    Garry, au2 night romance trip
    Very good 8.0
    Would stay again
    Very convenient to downtown, clean, happy with stay
    au2 night trip
    Fair 4.0
    I stayed 4 nights and had to be moved to 3 different rooms due to broken plumbing and door locks. Initially the man on duty was rude and upsetting, but the female staff were lovely and upgraded my room each move. They also discounted my bill for the inconvenience. The hotel is in an old building and is being gradually repaired and renovated.
    au4 night trip
    Fair 4.0
    Overrated
    Not sure where those good reviews cime from but our experience with the room was bad. Run down room, outside area with lot of homeless people and traffic noise. Stayed in lots of places around yhe world but this one is not recommendable. Cut stay short to get out of it.
    The, au3 night trip
    Very good 8.0
    Comfortable, quiet and clean. Check in staff courteous and helpful.
    au3 night trip
    Very good 8.0
    Good value for money
    Value for money property is a great choice. Area is on the fringe of rough although walkable to harbour and Chinatown.
    Edward, ca3 night trip
    Exceptional 10.0
    Very clean, quiet and spacious room. The bed was clean and comfy
    kc, ca1 night romance trip
    Good 6.0
    I had issues with my door and was in a rush to go to event and my door wouldnt lock. So i asked and was told to leave it until maintenance came. I refused so i was moved room but didnt feel like the staff cared
    ca2 night romance trip

    Capital CityCenter Hotel