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Shangri-La Jakarta

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Premium bedding, down duvets, pillow-top beds, minibar
Outdoor pool, pool umbrellas, pool loungers
Horizon Club Room, 2 Twin Beds | Children’s pool | Outdoor pool, pool umbrellas, pool loungers
Balcony
49-inch LED TV with cable channels, TV

Overview of Shangri-La Jakarta

Shangri-La Jakarta

5.0 star property
Luxury hotel in Jakarta with free water park and spa

9.2/10 Superb

520 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220
Main amenities
  • Daily housekeeping
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free water park
  • Breakfast available
  • 3 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • Heart of Jakarta
  • Grand Indonesia Shopping Mall - 14 min drive
  • Taman Mini Indonesia Indah - 40 min drive
  • Pantai Pasir Putih PIK 2 - 49 min drive

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 34 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 44 min drive
  • Jakarta Karet Station - 7 min walk
  • Jakarta Sudirman Station - 12 min walk
  • BNI City Station - 19 min walk
  • Stasiun MRT - Setiabudi - 12 min walk

Restaurants

  • Rosso - 3 min walk
  • Satoo - 3 min walk
  • Scusa Trattoria & Grill - 10 min walk
  • Cassis Kitchen - 11 min walk
  • JimBARan Lounge - 11 min walk

About this property

Shangri-La Jakarta

Bring the family when you stay at Shangri-La Jakarta in Jakarta and have fun at the free water park. Guests can visit the spa to be pampered with massages, body wraps or facials, and SATOO, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and restaurant. The property is only a short walk to public transportation: Stasiun MRT - Setiabudi is 12 minutes away.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
This information is provided by our partners.

At a glance

Hotel size

  • 661 rooms
  • Arranged over 32 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to Horizon Lounge
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and older
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (USD 6.75 per stay)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free water park access
  • Children's pool
  • Playground
  • Children's menu
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • Tennis
  • Shopping

Working away

  • Business centre
  • 4 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Free water park
  • Full-service spa
  • 3 outdoor tennis courts
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Japanese

Room amenities

Be entertained

  • 49-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Dining

SATOO – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Nishimura – This restaurant specialises in Japanese cuisine. Open daily.
Rosso – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Jia – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
B.A.T.S. – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 24 and USD 26 for adults, and USD 12 and USD 13 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 26.0 per night

Parking

  • Valet parking costs USD 6.75 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and over.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel Shangri-La Jakarta
Jakarta Hotel Shangri-La
Jakarta Shangri-La
Jakarta Shangri-La Hotel
Shangri-La Hotel Jakarta
Shangri-La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri-La Jakarta Jakarta
Shangri-La Jakarta Hotel Jakarta

Frequently asked questions

Does Shangri-La Jakarta offer free cancellation for a full refund?
Yes, Shangri-La Jakarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shangri-La Jakarta?
As of 9 Dec 2022, prices found for a 1-night stay for 2 adults at Shangri-La Jakarta on 6 Jan 2023 start from AU$273, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shangri-La Jakarta?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Jakarta?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Shangri-La Jakarta?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Shangri-La Jakarta?
Yes, there's free self parking.
What are the check-in and check-out times at Shangri-La Jakarta?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Shangri-La Jakarta and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Shangri-La Jakarta also has 3 bars and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near Shangri-La Jakarta?
Yes, there are 5 on-site restaurants, featuring international cuisine. Nearby restaurants include Scusa Trattoria & Grill (10-min walk), Cassis Kitchen (11-min walk) and JimBARan Lounge (11-min walk).
What's the area around Shangri-La Jakarta like?
Shangri-La Jakarta is in the heart of Jakarta, a short 7-minute walk from Jakarta Karet Station and 18 minutes' walk from Thamrin City Shopping Mall. Travellers say that this hotel is in a good location.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

9.3/10

Amenities

8.9/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Fawaz, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
umbu, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Irmak, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ilyas, 1-night trip
Verified Expedia guest review

6/10 Good

Decent hotel located close to the CBD. Nevertheless extremely dated. For a few more dollars, there are newer hotels (e.g. the Four Seasons). It’s an okay stay if you’re not fussy.
VALERIE TRICIA WHAY MEIN, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

They are really well organized and very attentive to the guests.
Muhammed Muhriz, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Great experience during the stay.
Yasutaka, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Bettylinda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Agung, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dinesh, 3-night trip
Verified Hotels.com guest review