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Hotel Zoo Berlin

Luxury hotel with restaurant, connected to the convention center, near Kurfürstendamm

  • Free WiFi
From
A$257

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Panoramic Room - Bathroom Amenities
  • Lobby Lounge
  • Terrace/Patio
Terrace/Patio. Image 1 of 59.
1 / 59Terrace/Patio
9.0.Superb.
  • Interesting vibe and ambience / great staff - would recommend

    Jan. 5, 2019

  • Very trendy and cool, nightclub feel in public areas. Where the Fashionistas might stay!…

    Oct. 21, 2020

See all 224 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable
Dining options
Convenient
Safe
  • Free WiFi
  • Parking available
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 141 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Health club

For families

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Coffee/tea maker

What’s around

  • In Charlottenburg-Wilmersdorf
  • Potsdamer Platz - 2.4 mi / 3.9 km
  • Brandenburg Gate - 2.6 mi / 4.2 km
  • Reichstag Building - 2.6 mi / 4.2 km
  • Checkpoint Charlie Museum - 3 mi / 4.8 km
  • DDR Museum - 4.1 mi / 6.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Deluxe Room
  • Grand Deluxe Room
  • Junior Suite
  • King Suite
  • Panoramic Room
  • Room (Petite)

Location

  • In Charlottenburg-Wilmersdorf
  • Potsdamer Platz - 2.4 mi / 3.9 km
  • Brandenburg Gate - 2.6 mi / 4.2 km

What’s around

Landmarks

  • In Charlottenburg-Wilmersdorf
  • Potsdamer Platz - 2.4 mi / 3.9 km
  • Brandenburg Gate - 2.6 mi / 4.2 km
  • Reichstag Building - 2.6 mi / 4.2 km
  • Checkpoint Charlie Museum - 3 mi / 4.8 km
  • DDR Museum - 4.1 mi / 6.6 km
  • Alexanderplatz - 4.3 mi / 6.9 km
  • Berlin TV Tower - 4.3 mi / 6.9 km
  • Berlin Wall Memorial - 4.5 mi / 7.3 km
  • Olympiastadion - 6.2 mi / 10 km

Getting around

  • Berlin (BER-Brandenburg) - 27 min drive
  • Berlin Zoological Garten Station - 7 min walk
  • Berlin-Charlottenburg Station - 25 min walk
  • Potsdamer Platz Station - 6 min drive
  • Kurfurstendamm U-Bahn - 2 min walk
  • Uhlandstrasse U-Bahn - 4 min walk
  • Zoological Garden U-Bahn - 6 min walk

At a glance

Hotel size

  • This hotel has 141 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 32 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Health club

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1891
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Grace Restaurant - This restaurant specializes in American cuisine and serves dinner only. Reservations are required.

Grace Bar - This cocktail bar serves light fare only. Open select days.

Livingroom Bar - This bar serves light fare only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Hotel Zoo Berlin
  • Hotel Zoo Berlin Hotel Berlin
  • Hotel Berlin Zoo
  • Hotel Zoo
  • Hotel Zoo Berlin
  • Hotel Zoo Berlin Hotel
  • Hotel Zoo Berlin Berlin

Optional extras

Self parking costs EUR 32 per day

Buffet breakfast is offered for an extra charge of EUR 36 for adults and EUR 18 for children (approximately)

Pets are allowed for an extra charge of EUR 20 per pet, per day

Policies

Please note that the Grace bar is operated by the hotel until 8 PM, at which time access may be limited for hotel guests due to outsourcing.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Zoo Berlin does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 32 per day. Electric vehicle charging is available.
  • Yes, pets are welcome. There's a charge of EUR 20 per pet, per day. Food and water bowls are available.
  • You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Yes, Grace Restaurant offers American cuisine. Nearby restaurants include Ristorante Arlecchino (3-min walk), Café im Literaturhaus (3-min walk), and Vapiano (3-min walk).
  • Maintain your daily exercise routine at the health club.
9.0.Superb.
  • 6.0.Good

    It’s an ok hotel if you are paying the discounted rate we paid but if you are to pay full price, it’s not worth it. The rooms are nice enough and the bed is comfortable. The shower is great. However, the receptionist that welcomed us was unfriendly and needlessly argumentative and the rooftop bar is overpriced and a little pretentious and you have to take the lift all the way down to use the bathroom. The restaurant staff were lovely and very helpful however. The first time I stayed there was far better mainly because the welcome we received this time around left bit of a sour taste in my mouth. Won’t be coming back.

    Hristo, 3 night romance trip, Jul. 22, 2020

    Verified Expedia guest review

  • 6.0.Good

    Staff were great, however the on site bar is mostly private events (and therefore cannot be used) noisy and can be heard in the room late at night. Also silverfish bugs found in bathroom everyday.

    2 night trip with friends, Feb. 25, 2020

    Verified Expedia guest review

  • 6.0.Good

    Nice view but definitely not 5 star

    Positives - veryvnice lobby and panoramic room had big windows with a nice view. Service was good. Negatives - room was just Ok, more 3/4 star, definitely not 5 star. Very small bathroom with uncomfortable shower in bath, worn out furnishing and finishes, towel had a big hole in it, coffer maker (nice) but without any creamer. Room was quite stuffy and did not smell/feel fresh. Just a general sense of bad room design/chain hotel. So it’s smallish things but we expected something bit more special given the price and other reviews. We did not look forward to going to our room at end of long day out, which is never a good sign.

    Gideon, 2 night trip, Feb. 13, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel Zoo is a lovely place to stay. It is decorated really well and feels luxurious. There are nice little touches in the room, like free bottled water and zoo themed sweets. The restaurant is really good, although it is expensive, but totally worth it for a treat. You need to book because it is very popular with locals too. The only disappointing part was the bar which is outsourced and extremely busy so it was impossible to go in there after dinner.

    Andrea, 1 night trip, Jan. 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place!

    Great hotel centrally located in the shopping area of Berlin. Highly recommend.. clean, quiet and very artsy. Try the cocktails in the bar, delicious and creatively presented

    Briana, 1 night business trip, Jan. 8, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Recent visit

    Everything was good, I found reception not helpful but all other staff fantastic

    Robin, 3 night family trip, Dec. 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Can’t say enough good things!

    We absolutely loved this hotel. Great design, very comfortable even in the (not that) small room - everything you need is there. Great breakfast and bar at night. Hanging out by the lobby fireplace after a day of sightseeing was pure bliss. Excellent location. Truly, I can’t say enough good things.

    Ewa, 2 night trip, Dec. 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Top notch service, rooms and location! Dinner at the Grace is must!!

    Taran, 3 night trip, Dec. 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel!

    Great hotel. I liked the design a lot. Bar and a restaurant were great. Breakfast very good! The only minus is that there were no slippers in my hotel room

    Elena, 1 night trip, Nov. 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent decoration, clean and up to date as well as friendly staff. Disliked the size of our shower room and cost of breakfast! A great stay and I recommend highly.

    3 night trip with friends, Oct. 26, 2019

    Verified Expedia guest review

See all 224 reviews