Extended Stay America - Boise - Airport

No breakfast. One clerk at desk, completely overwhelmed.

My stay started off rocky because the bathroom clearly wasn’t cleaned when I checked in. The manager got me a new room and it was clean. There is a slight smell that is a mixture of dog and mildew and there are multiple pets in the hotel at a time. However, for the price it was an overall good stay. The staff is friendly and good at their jobs.

This was the third hotel we looked at so even though it cost more than what we wanted to pay, we were tired and decided just to go for it. We were more than surprised at the pet fee of $25. Really? $25 for a clean, well behaved small dog to sleep on the floor???? I always shower at night. At 11 p.m., when I got into the shower, I was NOT happy to see that there was the outline of a bar of soap from the previous tenant, stuck to TWO different places in the shower. What that told me was that who ever cleaned the room, didn't even bother to clean any of the shower/tub at all!!! YUCK!!! But at that time of the night, I wasn't going to wake up the hubby and make a stink about it. I will say, that the next a.m., when I told Cory (the nice young man at the desk) about it, he was VERY receptive and not only refunded the pet fee, but also gave us a 30% discount. It was too late to "fix" the problem, but he at least tried to mitigate the issue. Thank you Cory!

Not a bad place for just one night, but the mattress was horribly uncomfortable. I feel bad for anyone on a true "extended stay". Grab and go breakfast should at least include some fruit, not just packaged muffins and bars.

Too many people hanging in the parking lot smoking nearly every moment we were there. Beds were very uncomfortable and I wasn’t able to get rested the way I needed to while on a family road trip. No pool or hot tub.