Haywood Park Hotel, Ascend Hotel Collection

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Overview of Haywood Park Hotel, Ascend Hotel Collection

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Haywood Park Hotel, Ascend Hotel Collection

2.5 star property
Art Deco hotel with spa, near Grove Arcade

9.2/10 Superb

995 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$277
Price available on 14/8/2022
Map
1 Battery Park Ave, Asheville, NC, 28801
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Valet parking
  • Coffee shop/cafe
  • 4 meeting rooms
  • 24-hour front desk
  • Lobby fireplace
  • Front desk safe
  • Snack bar/deli
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In Downtown Asheville
  • Biltmore Estate - 45 min walk
  • Harrah's Cherokee Center - Asheville - 1 min drive
  • The Orange Peel - 1 min drive
  • University of North Carolina at Asheville - 7 min drive
  • Asheville Outlets - 9 min drive
  • Pisgah National Forest - 29 min drive
  • Sierra Nevada Brewing Company - 21 min drive

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

About this property

Haywood Park Hotel, Ascend Hotel Collection

At Haywood Park Hotel, Ascend Hotel Collection, you'll be within a 10-minute drive of Biltmore Estate. Guests can indulge in massages at the spa, and French cuisine is served at Isa's French Bistro, which is open for lunch and dinner. This Art Deco hotel also features a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers say great things about the central location and comfortable guestrooms.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out

Safety measures

Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 60 lbs)*
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 17.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • Shopping

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1923
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • Full-service spa

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English

Room amenities

Be entertained

  • 43-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Skin Spa Asheville. Services include massages.

The spa is open daily.

Dining

Isa's French Bistro - This restaurant specializes in French cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between USD 15.00 and USD 25.00 for adults, and USD 10.00 and USD 15.00 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Pets are allowed for an extra charge of USD 50 per pet, per stay (maximum USD 50.00 per stay)

Parking

  • Valet parking costs USD 17.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Temperature checks are available to guests and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Haywood Hotel
Haywood Park
Haywood Park Asheville
Haywood Park Hotel
Haywood Park Hotel Asheville
Park Haywood
Hotel Haywood Park
Haywood Park Hotel
Haywood Park Hotel, Ascend Hotel Collection Hotel
Haywood Park Hotel, Ascend Hotel Collection Asheville
Haywood Park Hotel, Ascend Hotel Collection Hotel Asheville

Frequently asked questions

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Loved the hotel. Great location. Trolley stop also.
Donald s, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Latheresa, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Blakeley, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great location, could use some TLC.
We loved the location. We stayed in a suite and it was very spacious. The head didn't work in the room and upon check out they said there is no heat in the summer months. Well, it was cold and rainy the one day we were there. The phones didn't work and the toilet had a leak causing it self-flush every couple minutes and it was loud. One of the elevators weren't working. Our room wasn't ready at check-in time. The Issa restaurant at the hotel has great food! It was a nice stay but they need to be better with hotel maintenance.
Patrick, 2-night trip
Verified Hotels.com guest review

6/10 Good

Great location, Nasty tub and shower
The hotel was in an outstanding location. We could easily walk to the best entertainment venues, restaurants and shopping. However, for such an expensive and highly rated hotel, it had the filthiest shower and tub I have ever encountered. I had to call in housekeeping to clean it. It had mildew that obviously had built up over months if not years. Mildew between tiles on the shower wall, where tub and wall connected, and literally oozing out of the jets in the tub. Horrific! I took photos to share with management, and was told there was no management on the property. While the room was nice and seemed clean, the bathroom really was horrible. Management never followed up to check on us, and I had purchased 2 rooms for 2 nights (4 nights total). My friends' room was fine. Also, the young man who worked at the front desk during our check in was rude and unprofessional. The other staff seemed very nice.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay Here For A Historic & Charming Vibe
Friendly staff, room was large and accommodating, hotel was in the perfect location for walking around downtown Asheville.
Dena, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Renee, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Helpful and friendly staff. Always clean
Sandra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Favorite place to stay in Asheville
Wonderful luxury hotel in the heart of downtown Asheville. The service is always perfect.
LOUIS, 1-night trip
Verified Hotels.com guest review