All properties in Chachapoyas, Amazonas Region, Peru

La Casa de los Balcones

City-center hotel within walking distance of National Institute of Culture Museum

  • Free continental breakfast and free WiFi

Image gallery

  • Hotel Front
  • Hotel Front
  • Family Quadruple Room - Bathroom
  • Junior Room - Bathroom
  • Hotel Front
Hotel Front. Image 1 of 29.
1 / 29Hotel Front
Jr Triunfo 828, Chachapoyas, Amazonas, Peru
  • Very nice place all wonderful

    Jan. 16, 2021

  • Great breakfast, well run property, any questions are answered with a smile. Clean towels…

    Feb. 15, 2020

See all 7 reviews
  • Free WiFi
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 18 smoke-free guestrooms
  • Daily housekeeping
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Refrigerator in a common area

For families

  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Cable TV service
  • Dry cleaning/laundry service

What’s around

  • Heart of Chachapoyas
  • National Institute of Culture Museum - 3 min walk
  • Plaza de Armas Chachapoyas - 4 min walk
  • Huancas Lookout - 5.2 mi / 8.4 km
  • Carajía Sarcophagi - 28 mi / 45.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Room
  • Family Quadruple Room

What’s around


  • Heart of Chachapoyas
  • National Institute of Culture Museum - 3 min walk
  • Plaza de Armas Chachapoyas - 4 min walk
  • Huancas Lookout - 5.2 mi / 8.4 km
  • Carajía Sarcophagi - 28 mi / 45.1 km

Getting around

  • Jaen (JAE-Shumba) - 174 min drive
  • Chachapoyas (CHH) - 17 min drive
  • Airport shuttle (surcharge)
See on map
Jr Triunfo 828, Chachapoyas, Amazonas, Peru

At a glance

Hotel size

  • This hotel has 18 rooms


  • Check-in time 2:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle from 8:00 AM to 5:00 PM*


  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Free reception
  • Coffee/tea in a common area
  • Refrigerator in a common area


  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage


  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Sleep well

  • Down comforter
  • Blackout drapes/curtains

Things to enjoy

  • Balcony or patio
  • Individually decorated
  • Individually furnished

Freshen up

  • Rainfall showerhead
  • Shower only
  • Hair dryer (on request)

Be entertained

  • 40-inch Smart TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of PEN 100 per person (roundtrip)
  • Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Children & extra bedsPay at property

  • Airport shuttle for children between the ages of 4 and 17 costs PEN 100 (roundtrip)


Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.

Also known as

  • La Casa de los Balcones Hotel
  • La Casa de los Balcones Chachapoyas
  • La Casa de los Balcones Hotel Chachapoyas

*See fees & policies for additional details or extra charges


  • Yes, La Casa de los Balcones does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Sorry, there's no onsite parking at La Casa de los Balcones.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - 11:00 PM. Check-out time is noon. Late check-out is available for a 50% charge (subject to availability).
  • Yes. Nearby restaurants include Amazonas 632 (3-min walk), Vegetarian Restaurant Nature's Center (4-min walk), and Cafe Fusiones (4-min walk).
  • Yes, an airport shuttle is available from 8:00 AM to 5:00 PM on request. The charge is PEN 100 per person roundtrip.
  • Recommended spots to visit include National Institute of Culture Museum (3-min walk) and Plaza de Armas Chachapoyas (4-min walk), along with Huancas Lookout (5.2 mi) and Carajía Sarcophagi (28 mi).
  • 10.0.Exceptional

    super helpful staff, good breakfast, comfortable room, easily arranged tours/ transportation

    4 night romance trip, Oct. 13, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Hôtel très bien et très acceuillant

    Séjour de deux nuits dans cet hôtel accueillant et à un bloc de la Plaza de armas. La chambre était prête dès notre arrivée très tôt le matin, et nous avons pu prendre le petit déjeuner à notre arrivée (payant). Une bonne douche bien chaude et un petit déjeuner après une nuit de bus, c'est parfait ! L'hôtel fait la réservation des tours avec un bon organisme local, tourismo explorer. Le petit déjeuner inclus est bon avec plusieurs choix possibles. La chambre est confortable, un petit bémol pour le drap du dessus qui est trop étroit. En résumé un bel endroit que je recommande !

    MARTINE, 2 night trip, Dec. 27, 2019

    Verified guest review

  • 8.0.Very good

    nice hotel in nice location

    Hotel is really nice and area also, staff was very friendly, very good location, lift, clean but our room was dark in front of lift - was noisy, small, on pictures were fridge and nicier rooms, we ordered breacfast box but wasn't preaper.

    Jolanta, 1 night trip, Nov. 26, 2019

    Verified guest review

  • 10.0.Exceptional

    NORMA, 2 night trip, Jan. 16, 2021

    Verified guest review

  • 8.0.Very good

    Kathrin, 3 night trip, Nov. 7, 2019

    Verified guest review

See all 7 reviews