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Shangri-La Sydney

Luxury hotel with spa, near Circular Quay

  • Free WiFi
From
A$295

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1 / 114Shangri-La Sydney
176 Cumberland Street, Sydney, 2000, NSW, Australia
8.6.Fabulous.
  • Loved it! The customer service was excellent! The hotel is beautiful & our room was…

    Nov. 26, 2021

  • Paint peeling of skirting boards Dated TV Chipped table Stain on armchair Sofa sunken No…

    Nov. 25, 2021

See all 1,990 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet

The following facilities or services will be unavailable from December 26 2021 to December 28 2021 (dates subject to change):
  • Dining venue(s)
  • The following facilities are closed seasonally each year. They will be closed from December 25 to December 27:
  • Bar/Lounge
  • The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue
  • The following facilities are closed on Sunday and Monday:
  • Restaurant
    • Free WiFi
    • Parking available
    • Pool
    • Bathtub
    • Non-smoking
    • Gym

    Property highlights

    Main amenities

    • 564 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Full-service spa
    • 1 indoor pool
    • Breakfast available

    What’s around

    • In Sydney Central Business District
    • Circular Quay - 4 min walk
    • The Rocks Markets - 6 min walk
    • Customs House - 8 min walk
    • Sydney Harbour Bridge - 12 min walk
    • Sydney Opera House - 15 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Darling Harbour 1 King
    • Deluxe Darling Harbour 2 Twins
    • Deluxe Harbour Bridge King Room
    • Deluxe Harbour Bridge Twin Room
    • Deluxe Opera House, Room, 1 King Bed, City View
    • Deluxe Opera House, 2 Single Beds, City View
    • Executive Darling Harbour 1 King, High Floor
    • Executive Darling Harbour 2 Twins, High Floor
    • Executive Sydney Harbour View 2 Twins, High Floor
    • Executive Opera House City View Room, 1 King Bed, High Floor
    • Executive Opera House City View 2 Twins, High Floor
    • Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor
    • Executive Sydney Harbour View 1 King, High Floor
    • Harbour Bridge Suite
    • Horizon Darling Harbour View 1 King, Lounge Access, High Floor
    • Horizon Sydney Harbour View 1 King, Lounge Access, High Floor
    • Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor
    • Premier Harbour Bridge King Room
    • Horizon Opera House City View 1 King, Lounge Access, High Floor
    • Ambassador Suite, Lounge Access, High Floor
    • Horizon Club Spa Suite 1 King, Lounge Access, High Floor
    • Horizon Suite, 1 King Bed, Lounge Access Tower High Floor
    • Suite, Business Lounge Access, Harbour View (Governor, High Floor)
    • Presidential Suite, Business Lounge Access, Harbour View (High Floor)
    • Royal Suite, Business Lounge Access, Harbour View (High Floor)
    • Executive Sydney Harbour View Suite 1 King, Lounge Access, High Floor
    • Grand Premier Sydney Harbour View 1 King, High Floor

    What’s around

    Landmarks

    • In Sydney Central Business District
    • Circular Quay - 4 min walk
    • The Rocks Markets - 6 min walk
    • Customs House - 8 min walk
    • Sydney Harbour Bridge - 12 min walk
    • Sydney Opera House - 15 min walk
    • Sydney Tower - 16 min walk
    • Royal Botanic Gardens - 20 min walk
    • Museum of Contemporary Art - 4 min walk
    • Sydney Observatory - 6 min walk

    Getting around

    • Sydney Airport (SYD) - 16 min drive
    • Sydney Circular Quay Station - 7 min walk
    • Sydney Milsons Point Station - 24 min walk
    • Exhibition Centre Station - 30 min walk
    • Wynyard Station - 6 min walk
    • Martin Place Station - 15 min walk
    • Town Hall Station - 17 min walk
    map
    See on map
    176 Cumberland Street, Sydney, 2000, NSW, Australia

    At a glance

    Hotel size

    • This hotel has 564 rooms
    • This hotel is arranged over 36 floors

    Arriving/leaving

    • Check-in time starts at 3 PM
    • Check-out time is 11 AM
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • At check-in, guests must provide a record of full COVID-19 vaccination

    Special check-in instructions

    Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. For more details, please contact the property using the information on the booking confirmation. This property enforces a strict dress code in Blu Bar on 36 restaurant.
    Please note: Altitude Restaurant is open limited days and hour. Dining is available by reservation only and meals must be pre-paid.
    The valet parking fee is AUD 85 per day for vehicles under 82.6 inches (2.1 meters) high.
    Shangri-la advises that they will automatically enroll guests, with check in from April 30, 2021 to December 31 2021, into Shangri-la's COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.
    Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
    This property's restaurant will be closed December 26-28, 2021, and December 31, 2021-January 2, 2022. The bar is closed December 25-27, 2021, and December 31, 2021-January 2, 2022.

    Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Secured covered onsite valet parking (AUD 85.00 per day; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Height restrictions apply for onsite parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • Full breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Room service (during limited hours)

    Things to do

    • Number of indoor pools - 1
    • Pool sunloungers
    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Number of spa tubs - 1
    • Steam room
    • Sauna

    Working away

    • Business centre
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 20452
    • Conference space size (meters) - 1900
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter

    Facilities

    • Number of buildings/towers - 1
    • Year Built – 1992
    • Lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible

    Languages Spoken

    • Chinese
    • English
    • Japanese

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Pillow menu
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service
    • Premium bedding

    Things to enjoy

    • In-room massage available

    Freshen up

    • Private bathroom
    • Separate bathtub and shower
    • Designer toiletries
    • Hair dryer

    Be entertained

    • TV
    • Pay movies
    • Premium TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Special features

    Spa

    CHI The Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

    The spa is open select days. Guests under 16 years old are not allowed in the spa.

    Dining

    Altitude Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

    Blu Bar on 36 - Onsite cocktail bar. Open select days.

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Deposit: AUD 100 per night

    Optional extras

    • Breakfast costs between AUD 55 and AUD 65 for adults, and AUD 27.50 and AUD 32.5 for children (approximately)
    • Credit card charges are subject to an extra charge of 1.5 percent

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • In-room babysitting is available for an extra charge
    • Rollaway beds are available for AUD 250.00 per night
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Covered valet parking costs AUD 85.00 per day with in/out privileges
    • RV/bus/truck parking is available for an extra charge
    • Parking height restrictions apply

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 9:00 AM to 7:00 PM
    • Guests under 16 years old are not allowed in the spa
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    At check-in, guests must provide a record of full COVID-19 vaccination.

    Policies

    Only registered guests are allowed in the guestrooms.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards. Cash is not accepted.

    The listed child breakfast fee applies to guests age 11 and younger.

    Also known as

    • Shangri-La Hotel Sydney The Rocks
    • Sydney Shangri-La Hotel
    • Shangri La Sydney
    • Shangri La Hotel Sydney
    • Shangri-La Sydney Hotel
    • Shangri La Hotel Sydney
    • Shangri-La Sydney The Rocks
    • Shangri-La Sydney Hotel The Rocks
    • Shangri-La Hotel Sydney
    • Shangri-La Sydney The Rocks
    • Shangri-La Sydney
    • Shangri-La Sydney
    • Shangri-La Sydney Hotel
    • Shangri-La Sydney The Rocks
    • Sydney Hotel Shangri-La
    • Sydney Shangri-La

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Shangri-La Sydney does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs AUD 85.00 per day. RV/bus/truck parking is available.
    • Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
    • Sorry, pets aren't allowed.
    • You can check in starting at 3 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
    • Yes, there's an onsite restaurant, Altitude Restaurant. The dining venue will be unavailable from December 26 2021 to December 28 2021 (dates subject to change). Nearby restaurants include Australian Hotel (3-min walk), Brooklyn Hotel (4-min walk), and Glenmore Hotel (4-min walk).
    • No, this hotel doesn't have a casino, but Star Casino (4-min drive) is nearby.
    • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. Shangri-La Sydney also has an indoor pool and a sauna, as well as a steam room.
    8.6.Fabulous.
    • 8.0.Very good

      Fabulous view of Opera House

      Lynne, 1 night trip with friends, Nov. 19, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Nice hotel. But for a 5 star should have room service available 24 hours. Also pool was not open. Advertised as not open but still should be open by now

      David, 1 night trip, Oct. 15, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great and comfortable place to stay in the middle of Sydney CBD. My wife and I will be back again.

      1 night romance trip, Jul. 27, 2021

      Verified Expedia guest review

    • 4.0.Fair

      Check in was a new experience, was treated like or similar to cattle. If fear is present in the staff causing paranoid behaviour it is felt by the customer and is a terrible start to what is planned to be a beautiful night. Check out was very pleasant in contrast

      1 night romance trip, Jul. 13, 2021

      Verified Wotif guest review

    • 10.0.Exceptional

      Excellent location Excellent staff - friendly and happy Beautiful water view from room The horizon lounge package was amazing...the breakfast the high tea and the canapes had us fuelled all day lond only had to go out for late dinner Pool and spa is beautiful and not too busy Gave us free late chdck out from 11am until 4pm (though we had to leave at 2.30 pm it was great!) Only slight issue we faced is noone to great pr tske us up to horizon lounge to check in, so waited in line before i had to ask and find someone . Also...wpuld love to see parking included in package in future Otherwise perfect!

      1 night romance trip, Jun. 18, 2021

      Verified Wotif guest review

    • 10.0.Exceptional

      Everything was good

      1 night romance trip, Jun. 18, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      All good

      1 night romance trip, Jun. 17, 2021

      Verified Wotif guest review

    • 10.0.Exceptional

      Perfect time

      Love this place

      Lisa, 2 night business trip, Jun. 16, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      did not like arrival .... no one to assist w car parking or luggage. was over charged by EXPEDIA.... not hotel fault

      4 night business trip, Jun. 13, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great location and views.

      1 night romance trip, Jun. 12, 2021

      Verified Lastminute guest review

    See all 1,990 reviews