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Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

5 stars5 stars
No 73 Jalan Raja ChulanKuala Lumpur50200Malaysia, (02) 8228 1927

Luxury hotel with spa, near Pavilion Kuala Lumpur
  • Free WiFi and free parking
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Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Vibe
Vibe is not too good
414See all 414 Hotels.com reviews
From 3,719 reviewsTripAdvisor Traveller Rating

Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

Hotel Info: (02) 8228 1927

from A$97
  • Deluxe Room
  • Club Room
  • Deluxe Room (Twin Tower View)
  • Deluxe Room, 1 King Bed
  • Deluxe Room Breakfast
  • Club Room
  • Club Suite

At a glance

Key facts

Hotel size

  • This hotel has 486 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 2 PM-2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Area shuttle *

Also known as

  • Hotel Istana
  • Hotel Istana City Center
  • Hotel Istana Kuala Lumpur City Center
  • Istana
  • Istana City Center
  • Istana Hotel
  • Istana Hotel Kuala Lumpur City Center
  • Istana Kuala Lumpur City Center

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs MYR 20 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of MYR 54 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MYR 250 per vehicle (one-way)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 19
  • Conference space size (feet) - 689
  • Conference space size (meters) - 64
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Partially open bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Hotel Istana Kuala Lumpur City Center features Ayer Spa, with 10 double and single suites, a couple's spa tub, and separate steam rooms and saunas for men and women. Guests must be at least 16 years old to use spa facilities.

Dining

Urban - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Taman Sari Brasserie - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Trishna Northern Indian - This restaurant serves lunch and dinner.

Hotel Istana Kuala Lumpur City Center, Kuala Lumpur’s small print

Also known as

  • Hotel Istana
  • Hotel Istana City Center
  • Hotel Istana Kuala Lumpur City Center
  • Istana
  • Istana City Center
  • Istana Hotel
  • Istana Hotel Kuala Lumpur City Center
  • Istana Kuala Lumpur City Center

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs MYR 20 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of MYR 54 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MYR 250 per vehicle (one-way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

Landmarks

  • In Bukit Bintang
  • Pavilion Kuala Lumpur (0.5 mi / 0.7 km)
  • Petronas Twin Towers (0.8 mi / 1.2 km)
  • Petaling Street (1.2 mi / 2 km)
  • Merdeka Square (1.4 mi / 2.2 km)
  • Kuala Lumpur Tower (0.8 mi / 1.3 km)

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) 29-min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) 48-min drive
  • Kuala Lumpur Masjid Jamek Station 23-min walk
  • Kuala Lumpur Pasar Seni Station 28-min walk
  • Kuala Lumpur Sultan Ismail Station 6-min drive
  • Raja Chulan Station 4-min walk
  • Bukit Bintang Station 8-min walk
  • Imbi Station 16-min walk
  • Free self parking
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

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