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Hotel Istana Kuala Lumpur City Center, Kuala Lumpur, Malaysia

5-star5 stars
No 73 Jalan Raja ChulanKuala Lumpur50200Malaysia, (02) 8228 1927Great location! See map

Luxury hotel with spa, near Pavilion Kuala Lumpur
  • Free WiFi and free parking
Very Good8.2
Great location
Tasty breakfast
Fantastic service
Delicious food
470See all 470 reviews
From 4,254 reviewsTripAdvisor Traveller Rating

Hotel Istana Kuala Lumpur City Center, Kuala Lumpur, Malaysia

from A$105
  • Deluxe Room
  • Club Room
  • Club Suite
  • Deluxe Room (Twin Tower View)

At a glance

Key facts

Hotel size

  • This hotel has 486 rooms
  • This hotel is arranged over 23 floors


  • Check-in time 2 PM-2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Racquetball/squash on site
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • Business centre
  • Number of meeting rooms - 15
  • Conference centre
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Built in 1993
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Hotel Istana Kuala Lumpur City Center features Ayer Spa, with 10 double and single suites and a couple's spa tub. Guests must be at least 16 years old to use spa facilities.


Urban - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Taman Sari Brasserie - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

Songket Lounge - Onsite coffee shop. Open daily.

Hotel Istana Kuala Lumpur City Center, Kuala Lumpur, Malaysia’s small print

Also known as

  • Hotel Istana Kuala Lumpur City Center
  • Hotel Istana
  • Istana Kuala Lumpur City Center
  • Istana
  • Istana City Center
  • Istana Hotel
  • Istana Hotel Kuala Lumpur City Center
  • Istana Kuala Lumpur City Center


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Valet parking costs MYR 25 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of MYR 64 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Istana Kuala Lumpur City Center, Kuala Lumpur, Malaysia


  • In Bukit Bintang
  • Petronas Twin Towers - 16 min walk
  • Petaling Street - 25 min walk
  • Merdeka Square - 28 min walk
  • Pavilion Kuala Lumpur - 11 min walk
  • Kuala Lumpur Tower - 18 min walk
  • Suria KLCC Shopping Centre - 21 min walk
  • Jamek Mosque - 24 min walk

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 29 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 48 min drive
  • Kuala Lumpur Masjid Jamek Station - 23 min walk
  • Kuala Lumpur Pasar Seni Station - 28 min walk
  • Kuala Lumpur Sultan Ismail Station - 6 min drive
  • Raja Chulan Station - 4 min walk
  • Bukit Bintang Station - 8 min walk
  • Imbi Station - 16 min walk
  • Free self parking
  • Valet parking (surcharge)

Recent reviews

Very Good 8.2 From 470 reviews

Hotel Istana Kuala Lumpur City Center, Kuala Lumpur, Malaysia
Very Good8.0
Stop over in KL for 2 N
It's not really 5 stars, it's a bit dated with the furniture and bathroom decor. Carper also dated.
Harman, au2 night trip
Hotel Istana Kuala Lumpur City Center, Kuala Lumpur, Malaysia
d place 2 b
great hotel best breakfast and great staff. Good location
John, au4 night trip
Hotel Istana Kuala Lumpur City Center, Kuala Lumpur, Malaysia
Returning customer to Hotel Istana
This was my fourth time staying at Hotel Istana. I always come back to this hotel whenever I go to KL. The warmth of the people working there is excellent. For example, in my recent trip, I had to change rooms and in the process lost the earrings of my daughter. I approached Hamidah who is the assistant manager of the hotel and she made sure that the ear rings were found by the house keeping staff and returned with me. Things like these go the extra mile in making the stay enjoyable. All other staff such as breakfast waiters, hotel reception staff etc all were extremely polite. Check in and check out was extremely swift. All in all a very excellent experience.
Omar, au4 night family trip
Hotel Istana Kuala Lumpur City Center, Kuala Lumpur, Malaysia
Very Good8.0
Very good coustomer service rooms need renovation staff fantastic and very helpful specially at the breakfast restaurant and club lounge
Anton, au6 night romance trip
Hotel Istana Kuala Lumpur City Center, Kuala Lumpur, Malaysia
Grand hotel with modern service
Istana is just so handy. Beside Raja Chulan monorail with link to KL Sentral and airport Ekspres. Stroll to Pavilion and Bukit Bintang Walk. Fabulous breakfast buffet with egg, roti cannai and noodle stations. More than a dozen hot choices. Club room service is a luxury reminder of Malaysia's colonial past.
Philip, au3 night romance trip

See all reviews

Hotel Istana Kuala Lumpur City Center, Kuala Lumpur, Malaysia

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