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Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

4.5 stars
No 73 Jalan Raja ChulanKuala Lumpur50200Malaysia, (02) 8228 1927
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Excellent4.0 / 5
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Vibe
Vibe is not too good
465See all 465 Hotels.com reviews
From 3,399 reviewsTripAdvisor Traveller Rating

Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

Hotel Info: (02) 8228 1927

from A$95
  • Deluxe Room
  • Club Room
  • Deluxe Room RO (Package Special)
  • Deluxe Room Breakfast
  • Club Room
  • Club Suite

At a glance

Key facts

Hotel size

  • This hotel has 505 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 2 PM-2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Offsite

  • Area shuttle *

Also known as

  • Hotel Istana
  • Hotel Istana City Center
  • Hotel Istana Kuala Lumpur City Center
  • Istana
  • Istana City Center
  • Istana Hotel
  • Istana Hotel Kuala Lumpur City Center
  • Istana Kuala Lumpur City Center

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs MYR 20 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of MYR 54 per person (approximately)

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 19
  • Conference space size (feet) - 689
  • Conference space size (meters) - 64
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Partially open bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Hotel Istana Kuala Lumpur City Center features Sompoton Spa, with 10 double and single suites, a couple's spa tub, separate steam rooms and saunas for men and women, and the Pevonia Botanica skincare line. Guests must be at least 16 years old to use spa facilities.

Dining

Urban - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Taman Sari Brasserie - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Trishna Northern Indian - This restaurant serves lunch and dinner.

Hotel Istana Kuala Lumpur City Center, Kuala Lumpur’s small print

Also known as

  • Hotel Istana
  • Hotel Istana City Center
  • Hotel Istana Kuala Lumpur City Center
  • Istana
  • Istana City Center
  • Istana Hotel
  • Istana Hotel Kuala Lumpur City Center
  • Istana Kuala Lumpur City Center

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs MYR 20 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of MYR 54 per person (approximately)

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 465 reviews

Hotel Istana Kuala Lumpur City Center, Kuala Lumpur
Outstanding5.0 / 5
Stay was very good club level is great
4 night romance trip
Hotel Istana Kuala Lumpur City Center, Kuala Lumpur
Outstanding5.0 / 5
Great Service.
The service was excellent. ant small problems we had was fixed very quickly. EG. we asked for another bath mat as shower leaked bad on to floor. bath mat came as well as a repair man to fix it. he put a new strip on shower door to stop it leaking. Bath room globe started to flash was also fixed very quickly. Let the hotel know I'd something not right they will endeavor to fix.
1 night trip
Hotel Istana Kuala Lumpur City Center, Kuala Lumpur
Outstanding5.0 / 5
convienient to just about everything
Loved our stay and cannot fault hotel. Staff so beautiful, helpful and friendly. Room fantastic... junior suite, club lounge welcome after a long day of shopping
5 night family trip
Hotel Istana Kuala Lumpur City Center, Kuala Lumpur
Good3.0 / 5
Hotel getting a little old and tired. Not worth the price
2 night romance trip
Hotel Istana Kuala Lumpur City Center, Kuala Lumpur
Outstanding5.0 / 5
Value for money
hotel great location, staff friendly and helpful, hotel old but renovated nicely, always clean. Gym was good. Urban restaurant great food. Club lounge great with great service. This was definitely a value for money trip.
4 night romance trip

See all reviews

Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

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