Crystal Inn Hotel & Suites Salt Lake City

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Indoor pool

Overview of Crystal Inn Hotel & Suites Salt Lake City

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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property
3-star hotel with indoor pool, near Temple Square

9.0/10 Superb

2,722 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
The price is AU$210
Price available on 22/8/2022
230 W 500 S, Salt Lake City, UT, 84101
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Free airport shuttle
  • Ski storage
  • Fitness center
  • Sauna
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Computer station
  • Lobby fireplace
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Salt Lake City
  • Temple Square - 22 min walk
  • Salt Palace - 2 min drive
  • Vivint Smart Home Arena - 2 min drive
  • City Creek Center - 6 min drive
  • University of Utah - 12 min drive
  • Hogle Zoo - 15 min drive
  • USANA Amphitheater - 19 min drive

Getting around

  • Salt Lake City International Airport (SLC) - 8 min drive
  • Ogden, UT (OGD-Ogden Regional) - 36 min drive
  • Murray Central Station - 10 min drive
  • Salt Lake Central Station - 16 min walk
  • North Temple Bridge/Guadalupe Station - 25 min walk
  • Courthouse Station - 8 min walk
  • 900 South Station - 13 min walk
  • Gallivan Plaza Station - 13 min walk
  • Free airport shuttle

About this property

Crystal Inn Hotel & Suites Salt Lake City

Crystal Inn Hotel & Suites Salt Lake City offers a free airport shuttle (available 24 hours) and puts you 1.2 mi (1.9 km) from Temple Square and 2.5 mi (4 km) from University of Utah. Guests can get a morning swim in at the indoor pool, and the sauna makes for a relaxing end to the day. A fitness center and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. The WiFi and airport proximity get great marks from fellow travelers. The property is just a short walk to public transportation: Courthouse Station is 8 minutes and 900 South Station is 13 minutes.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 175 rooms
  • Arranged over 4 floors


  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed (dogs and cats only, 2 per room, up to 25 lbs)*
  • Service animals welcome
  • Specific rooms only*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options


  • Free airport shuttle (available 24 hours)

Other information

  • Designated smoking areas
  • No alcohol served onsite

Property amenities

Food and drink

  • Free continental breakfast 6 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Access to nearby health club
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Water skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (2506 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage


  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Sauna


  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Doorbell and phone notification


  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Recycling

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per day


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to midnight

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

consistently good
1-night trip with friends
Verified guest review

8/10 Very good

Caring and kind staff. Nice place to stay
not bad, just for us mattress seemed hard, and pillows not as nice and new. Staff was very kind and friendly, smiling. The work the house keepers do is amazing and in watching them as we were back and forth, they took pride in their work and it showed. Breakfast staff was polite and caring, took pride in what they did also. We have stayed here several times and its one of the ones we choose to stay at when in slc
Klyn, 1-night family trip
Verified guest review

8/10 Very good

Soaker tub was awesome
The good. Big, comfortable room. Huge Soaker tub. Water tastes really good. Huge, comfy bed. Everything you would want. The not so great. The floor/wall mounted A/C unit was mediocre. We stopped in SLC on our way home to CA from Yellowstone. I don't know if usual, but it was very muggy that day and night. The A/C was set at about 74 when we got to the room and was way too warm. By the time we got ready for bed, it was down to 64 and it was still warm. I turned it down to 62 sometime in the night. The hallways were way warmer though. So it maybe it was just me. I was very uncomfortable with the heat/humidity though. (I am a bit sensitive to such things, admittedly. Misc thoughts. Not impressed with SLC. The neighborhood wasn't great. The Walmart 6 minutes away had 2 Police officers on assigned there. (only Walmart I've ever seen this) SLC just made a convenient stop for us, but i doubt I'd ever choose to go back. The hotel and room though, were awesome. Friendly staff. Great room. Breakfast was missed. We left Sat morning. We weren't real hungry, so we chose to skip breakfast. I was going to take a look, but there was a big line. When I checked out, I looked again, and there was a line of about 25 people waiting to get food. maybe more. All tables used. So I didn't bother to look. No idea if Breakfast is any good or not. Just make sure to go early or have plenty of time to wait.
Brian, 1-night trip
Verified guest review

10/10 Exceptional

Quick one night stay
Check in staff was very pleasant. Hotel was clean.
Jennifer, 1-night business trip
Verified guest review

10/10 Exceptional

Clean, well run place. Morning breakfast was well stocked with a large variety of items. Front desk staff were friendly and very professional.
Hans, 1-night trip
Verified guest review

10/10 Exceptional

Monica, 1-night trip
Verified guest review

8/10 Very good

The hotel was as expected. Located conveniently off the interstate. The kids liked the pool. The breakfast was great!
Erin, 1-night family trip
Verified guest review

10/10 Exceptional

Takaaki, 1-night trip
Verified guest review

10/10 Exceptional

The front desk staff was absolutely amazing. The rom was comfortable and clean.
Jessica, 1-night family trip
Verified guest review

10/10 Exceptional

USA Roadtrip
The hotel was fabulous, we were upgraded to a suite. The member of staff who checked us in was really helpful, he gave us a bottle is cold water each and snacks. We asked for recommendations on where to eat and he provided a map with several choices. The room was large with a jacuzzi bath. The staff member also extended our check out time to 2pm. Breakfast was really good with a large selection. I would definitely stay here again if I ever came back to Salt Lake City.
Simon, 1-night trip
Verified guest review