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Kobe Bay Sheraton Hotel & Towers, Kobe, Japan

4-star4 stars
2-13 Kouyoucho-nakaHigashinada-ku, KobeHyogo-ken658-0032Japan, (02) 8228 1927

4-star hotel in Higashinada with 4 restaurants, 3 bars/lounges
  • Free WiFi and free parking
Fabulous8.8
Wellness Area
Great wellness & sports facilities
Room
Great room
Comfort
Rather comfortable
Service
Fantastic service
266See all 266 Hotels.com reviews
From 927 reviewsTripAdvisor Traveller Rating

Kobe Bay Sheraton Hotel & Towers, Kobe, Japan

from A$120
  • Moderate Twin - Smoking
  • Deluxe Twin - Smoking
  • Club Deluxe Twin - Smoking
  • Standard Single Room, Smoking
  • Preferred Double - Smoking
  • Deluxe King - Smoking
  • Club Double - Smoking
  • Club Japanese Suite - Non Smoking
  • Club Deluxe Twin - Non Smoking
  • Club Double - Non Smoking
  • Deluxe King - Non Smoking
  • Deluxe Twin - Non Smoking
  • Preferred Double - Non Smoking
  • Moderate Twin - Non Smoking
  • Run of the house(Sheraton Floor, 28m²+)
  • Japanese Western suite with open air bath - Non Smoking
  • Japanese Room with Open Air Bath, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 270 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 2
  • Spa services on site
  • Sauna
  • Bicycle rentals on site
  • Playground on site
  • Tennis lessons on site
  • Nightclub
  • Tennis on site
Working away
  • Conference space
  • One meeting room
Services
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Built in 1992
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Dining

Kobe Grill - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Teppanyaki Kobe Grill - This steakhouse specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Suikyoen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Matsukaze - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Garden Cafe (Buffet) - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Kobe Bay Sheraton Hotel & Towers, Kobe, Japan’s small print

Also known as

  • Kobe Bay Sheraton Hotel Towers
  • Kobe Bay Sheraton Towers
  • Kobe Bay Sheraton Hotel
  • Kobe Sheraton
  • Sheraton Kobe
  • Kobe Bay Sheraton Hotel Towers

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Optional extras

Buffet breakfast is offered for an extra charge of JPY 2970 per person (approximately)

Airport shuttle service is offered for an extra charge of JPY 1800 per person (one way)

Airport shuttle service for children costs JPY 900

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Kobe Bay Sheraton Hotel & Towers, Kobe, Japan

Landmarks

  • Kobe Fashion Museum - 4 min walk
  • Kobe City Koiso Memorial Museum of Art - 6 min walk
  • Dekapathos - 11 min walk
  • Hakutsuru Sake Brewery Museum - 41 min walk
  • Motosumiyoshi Shrine - 2.5 mi / 3.9 km
  • Kosetsu Museum of Art - 2.8 mi / 4.5 km
  • Yuzuruha Shrine - 2.9 mi / 4.6 km
  • Sera Museum - 3 mi / 4.8 km

Getting around

  • Osaka (ITM-Itami) - 36 min drive
  • Kobe (UKB) - 38 min drive
  • Osaka (KIX-Kansai Intl.) - 67 min drive
  • Kobe Shinzaike Station - 10 min drive
  • Kobe Hanshin Sumiyoshi Station - 10 min drive
  • Kobe Hanshin Mikage Station - 11 min drive
  • Island Center Station - 2 min walk
  • Island Kitaguchi Station - 6 min walk
  • Marine Park Station - 11 min walk
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Fabulous 8.8 From 266 reviews

Kobe Bay Sheraton Hotel & Towers, Kobe, Japan
Exceptional10.0
First rate hotel
most enjoyable and comfortable. Everything within easy walking.
Robert, au2 night romance trip
Kobe Bay Sheraton Hotel & Towers, Kobe, Japan
Very Good8.0
Great room at reasonable cost in average location.
Location not ideal and somewhat of a pain given that the hotel does not provide a free shuttle from Shin-Kobe station. The neighbourhood offers little in the way of interest and one night was certainly enough. Room was spacious with high quality fittings and decor - very comfortable. Minor gripe was the lack of English language TV but that appears to be the case in Japan generally.
PETER, au1 night romance trip
Kobe Bay Sheraton Hotel & Towers, Kobe, Japan
Exceptional10.0
Hot Springs in this hotel!
What makes this hotel great is the Hot Springs on the 3rd floor. The staff is also very helpful and would go out of their way to attend to our needs. I think though this hotel needs to get updated.
Shirley M, jp1 night trip
Kobe Bay Sheraton Hotel & Towers, Kobe, Japan
Exceptional10.0
Pleasantly Surprised.
Nice hotel with friendly staff.
Hiten, us8 night trip
Kobe Bay Sheraton Hotel & Towers, Kobe, Japan
Very Good8.0
Superb onsen and service
Staff speak good English, especially very proactive front desk staff. Concierge staff is a bit disappointing, couldn't show us the direction to the mountains. Onsen is very clean and well designed with private spaces. However a well run onsen can't replace other sports facilities in a 5-star hotel as these facilities need to be charged
Parkson, as1 night trip with friends

See all reviews

Kobe Bay Sheraton Hotel & Towers, Kobe, Japan

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