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1 room, 2 adults

Steigenberger Hotel Hamburg

5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Heiligengeistbruecke 4, Hamburg, HH, 20459, Germany

Luxury hotel with 2 restaurants, connected to the convention center, near Neuer Wall
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • A misunderstanding about the coffee machine, but we were refunded the room service charge…Dec. 22, 2018
  • nice hotel, very worn though, and very expensive restaurant. Was close to everything…Aug. 6, 2018

Steigenberger Hotel Hamburg

from A$192
  • Standard Room (Zimmer)
  • Superior Room (Zimmer)
  • Superior Suite
  • Junior Suite
  • Deluxe Room (Zimmer)

What’s around Steigenberger Hotel Hamburg

Landmarks

  • In Neustadt
  • Miniatur Wunderland - 10 min walk
  • Elbe Philharmonic Hall - 16 min walk
  • St. Michaelis Church - 7 min walk
  • Hamburg City Hall - 8 min walk
  • St. Pauli Piers - 15 min walk
  • Hamburger Dom - 17 min walk
  • Neuer Wall - 5 min walk

Getting around

  • Hamburg Airport (HAM) - 24 min drive
  • Hamburg Dammtor Station - 17 min walk
  • Central S-Bahn - 19 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 20 min walk
  • Stadthausbrücke S-Bahn - 1 min walk
  • Rodingsmarkt U-Bahn - 2 min walk
  • Rathaus U-Bahn - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 233 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (EUR 26.00 per day; includes in/out privileges)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast on weekends (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
Working away
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 431
  • Conference space size (meters) - 40
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1992
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bistro am Fleet - Overlooking the garden, this bistro specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Restaurant am Fleet - This restaurant serves breakfast only. Open daily.

Pianobar - Onsite piano bar. Open daily.

Steigenberger Hotel Hamburg’s small print

Also known as

  • Steigenberger Hotel Hamburg
  • Steigenberger Hamburg
  • Steigenberger Hotel Hamburg
  • Steigenberger Hamburg Hotel Hamburg
  • Steigenberger
  • Steigenberger Hamburg Hamburg
  • Steigenberger Hotel Hamburg Hotel
  • Steigenberger Hotel Hamburg Hamburg
  • Steigenberger Hotel Hamburg Hotel Hamburg

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Self parking costs EUR 26.00 per day with in/out privileges

Rollaway beds are available for EUR 45 per night

Buffet breakfast is offered for an extra charge of EUR 29.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Steigenberger Hotel Hamburg

  • Does Steigenberger Hotel Hamburg offer free cancellation for a full refund?
    Yes, Steigenberger Hotel Hamburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Steigenberger Hotel Hamburg?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Steigenberger Hotel Hamburg?
    Yes. Self parking costs EUR 26.00 per day.
  • Are pets allowed at Steigenberger Hotel Hamburg?
    Yes, dogs are welcome. There's a charge of EUR 25 per pet, per day. Food and water bowls are available.
  • What are the check-in and check-out times at Steigenberger Hotel Hamburg?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out is available.
  • Are there restaurants at or near Steigenberger Hotel Hamburg?
    Yes, there are 2 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and garden views. Nearby restaurants include La Locanda (5-min walk), Sushi Kaiser (5-min walk), and Edelcurry (5-min walk).
  • Is there an onsite casino at Steigenberger Hotel Hamburg?
    No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) is nearby.
  • What is there to do at Steigenberger Hotel Hamburg and nearby?
    Have fun with nearby activities like cycling, hiking, and sailing.

Recent reviews

Fabulous 8.6 From 994 reviews

Very good 8.0
Nice hotel in city centre
MICHAEL, gb2 night business trip
Exceptional 10.0
The check in was very efficient and the staff was very friendly. The rooms are clean and spacious, breakfast was good and again the staff was very friendly and helpful. Great Location.
AchimVoss, us2 night family trip
Good 6.0
Not so amazing mostly due to the breakfast arrangement. 3 times to choose from but we never got the correct order, long long waiting for omelettes, Coffee etc. so the 60 minutes run fast just waiting. Location is prime, parking fee is fair, no possibility for making your own cup of tea / Coffee in the room only room service ( tea is € 9.40 ) COVID 19 ruins a lot for this hotel... consider booking without breakfast
Claus, us3 night trip
Exceptional 10.0
Great staff and location only marred by power failure on check out that caused a few challenges for the staff. But overall a great stay.
Mark, gb1 night business trip
Very good 8.0
Location and breakfast was great. Some staff were nicer than others.
Na, us4 night family trip
Exceptional 10.0
the staff is really polite, professional and excedingly helpful
us3 night romance trip
Very good 8.0
Ok, but old and really used
Should be high end but the beds a really used and the pillows are very old and not comfortable. The noise from the Subway/Trains are bothering at night a lot. I sleep in others Hotels much more better....The Bathroom and Bedroom like 1990´s style.
Michael, us1 night family trip
Exceptional 10.0
Excellent hotel
Excellent hotel, 50m to S bahn and U bahn transport. Friendly staff, spacious room. Didn’t have breakfast myself. One xmas market beside the hotel and a few more larger markets about 500 meters away beside Jungfernsteig S bahn stop. Recommend this hotel.
Colm, ie2 night trip
Exceptional 10.0
Clean. Lovely decore. Spacious. Everything we needed to hand in our room and close to city sights
gb3 night romance trip
Very good 8.0
Air conditioning in room was noisy at night..Nice to have fresh coffee maker in bedroom but needs written instructions in various languages on how to use it. Pillows were too soft.. Although residents we were unable to eat in hotel restaurant any night for our stay and not many restaurants in the _immediate fascinity. We sat in the foyer area playing cards on returning one night but were asked by bearded barman to leave unless we bought a drink, although there some other seats and two men were using chairs to put coats on .During this busy period they need to have more chairs & tables in the public areas. The bathroom needs a hand rail on the wall for when using the shower.
gb3 night trip with friends

Steigenberger Hotel Hamburg