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1 room, 2 adults

Crowne Plaza Melbourne, an IHG Hotel

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Fridge
1-5 Spencer Street, Melbourne, VIC, 3008, Australia

Riverfront hotel with outdoor pool, near Melbourne Convention and Exhibition Centre
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Fridge
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Arrived at 3pm and room was not ready till 4.45pm!! Also, Hotel staff left previous…Apr. 16, 2021
  • Brilliant service, clean room, very quiet too. Loved the views. New bathroom was…Apr. 11, 2021

Crowne Plaza Melbourne, an IHG Hotel

from A$218
  • Standard Room, Non Smoking
  • Deluxe Room
  • King, Premium Room, 1 King Bed, River View
  • King, Room, 1 King Bed, River View
  • Standard Room, 1 King Bed (King)
  • Standard Room, 1 King Bed, Accessible (Accessible)
  • Suite, 1 King Bed, River View (King)
  • King Skyline Riverview Suite
  • Room, 1 Single Bed, River View (2 Bed Twin Skyline)
  • Premium Room, 1 Single Bed, River View (Premium Twin)
  • Superior Room, 1 Single Bed, River View
  • Superior Room, 1 King Bed, River View

What’s around Crowne Plaza Melbourne, an IHG Hotel

Landmarks

  • In Melbourne Central Business District
  • Melbourne Convention and Exhibition Centre - 3 min walk
  • Crown Casino and Entertainment Complex - 4 min walk
  • Marvel Stadium - 16 min walk
  • Bourke Street Mall - 20 min walk
  • Melbourne Cricket Ground - 32 min walk
  • Royal Botanic Gardens - 35 min walk
  • DFO South Wharf - 11 min walk

Getting around

  • Melbourne Airport (MEL) - 23 min drive
  • Melbourne, VIC (MEB-Essendon) - 19 min drive
  • Avalon Airport (AVV) - 39 min drive
  • Southern Cross Station - 8 min walk
  • Flinders Street Station - 16 min walk
  • Spotswood Station - 8 min drive
  • Flagstaff Station - 18 min walk
  • Melbourne Central Station - 25 min walk
  • North Melbourne Station - 28 min walk

At a glance

Key facts

Hotel size

  • This hotel has 432 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:00 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (AUD 17 per night; includes in/out privileges)

  • Onsite valet parking (includes in/out privileges; fees apply)

  • Wheelchair-accessible parking on site

  • Offsite parking nearby (AUD 17 per night; discounts available)

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Pool sunloungers
Working away
  • Number of meeting rooms - 10
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Hindi
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Yugo Restaurant - This restaurant specializes in fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Dive Bar - This bar specializes in local cuisine and serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.

Pow Wow - This coffee shop serves breakfast only. Open select days.

Crowne Plaza Melbourne, an IHG Hotel’s small print

Also known as

  • Crowne Plaza Melbourne Hotel
  • Crowne Plaza Melbourne
  • Crowne Plaza Melbourne, An Ihg
  • Crowne Plaza Melbourne an IHG Hotel
  • Crowne Plaza Melbourne, an IHG Hotel Hotel
  • Crowne Plaza Melbourne, an IHG Hotel Docklands
  • Crowne Plaza Melbourne, an IHG Hotel Hotel Docklands
  • Crowne Plaza Hotel
  • Crowne Plaza Melbourne
  • Crowne Plaza
  • Melbourne Crowne Plaza
  • Crowne Plaza Melbourne Hotel Melbourne

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs AUD 17 per night with in/out privileges

Valet parking is available for an extra charge

Parking is available nearby and costs AUD 17 per night

Full breakfast is offered for an extra charge of AUD 38 for adults and AUD 24 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Melbourne, an IHG Hotel

  • Does Crowne Plaza Melbourne, an IHG Hotel offer free cancellation for a full refund?
    Yes, Crowne Plaza Melbourne, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Melbourne, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza Melbourne, an IHG Hotel?
    Yes. Self parking costs AUD 17 per night.
  • Is there a pool at Crowne Plaza Melbourne, an IHG Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Crowne Plaza Melbourne, an IHG Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Crowne Plaza Melbourne, an IHG Hotel?
    You can check in from 3:00 PM - 6:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Crowne Plaza Melbourne, an IHG Hotel?
    Yes, Yugo Restaurant offers fusion cuisine. Nearby restaurants include Cafe Keyif (3-min walk), Man Tong Kitchen (4-min walk), and Cherry & Twigs Cafe (4-min walk).
  • Is there an onsite casino at Crowne Plaza Melbourne, an IHG Hotel?
    No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (4-min walk) is nearby.
  • What is there to do at Crowne Plaza Melbourne, an IHG Hotel and nearby?
    Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

Recent reviews

Very good 8.4 From 1,207 reviews

Exceptional 10.0
Great location, very comfortable
Comfortable, stylish small room perfect for a couples getaway. Service was great and fast, and we were centrally located for our dinner plans on Southbank and football game at Marvel. Breakfast was good- not a lot of options and would have loved a barista made coffee instead of the pod machine, however we just walked for decent coffee anyway. Will definitely stay again!
Emma, au1 night trip
Exceptional 10.0
Great family stay
Newly refurbished hotel with a great view, great rooftop pool and helpful staff. The room was big enough for the 4 of us to enjoy our two night stay. Highly recommend
au2 night family trip
Exceptional 10.0
Great stay
All the staff were very friendly and welcoming even at breakfast
Mark, au1 night business trip
Exceptional 10.0
Great for a stay-cation in the city. I found the lighting in the room tricky, and could not turn off the light in the bathroom under the sink. also lights from the corridor cam streaming under the door. Other than that, it was a nice stay!
au1 night trip
Exceptional 10.0
Room was overlooking pool. looked like had been refurbished as was very clean and tidy. Have stayed at this hotel previously.
Mark, au2 night trip
Very good 8.0
Nice clean modern. Great location.
Simon, au1 night trip
Good 6.0
Great view - disorganised at every point of contac
We had a riverside room which had great views and was very comfortable. But, checkin was slow, we could hear people in the corridor, valet parking pickup was disorganised.
Tracey, au1 night trip
Good 6.0
A mixed bag
The stay was quite disappointing in a few ways. Check in was very slow, there was not enough people serving. The hotel was clearly understaffed and that is a recurrent theme in the review. The first day we used valet parking but retrieving our car was a problem - it took more than 40 minutes from calling down to driving away. We were late for an event as a result. We elected for the much cheaper self parking after this. On a number of occasions we tried to contact the concierge and house keeping - each time it rang out with no answer. Finally the bar was disappointing for seemly the same reasons. We ordered drinks and expected them to be brought to the table - after more than ten minutes we asked how they were going to be told they had run out of ingredients. Some communication would have been nice, but the two staff seemed run off their feat. The room was a little hot but not too bad. It was just the human factor that was not so great.
Matthew, au2 night trip
Exceptional 10.0
Great stay
Great stay. Easy check in, upgrade, nice view and stylish, modern rooms. Thanks
Joshua, au1 night trip
Exceptional 10.0
City escape
Stayed in a river view suite, room was lovely and spacious and clean. Hotel lobby and public areas were modern and bright , staff were friendly and helpful, will definitely stay again
Penelope, au1 night trip

Crowne Plaza Melbourne, an IHG Hotel