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All properties in Townsville, Queensland, Australia
All properties in Townsville, Queensland, Australia

Hotel Grand Chancellor Townsville

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
334 Flinders Street, Townsville, QLD, 4810, Australia

4.5-star hotel with outdoor pool, near Magnetic Island Ferry Terminal
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 834 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • I very much enjoy my stay in Townsville.Aug. 9, 2019
  • Great place to stay. The refurbished rooms are nice and modern. Great location with…Jul. 25, 2019

Hotel Grand Chancellor Townsville

from A$136
  • Standard Twin
  • Standard King
  • Executive Suite
  • Executive King
  • Apartment, 1 Bedroom

What’s around Hotel Grand Chancellor Townsville


  • Heart of Townsville
  • Magnetic Island Ferry Terminal - 14 min walk
  • Perc Tucker Regional Gallery - 3 min walk
  • Maritime Museum of Townsville - 8 min walk
  • Museum of Tropical Queensland - 9 min walk
  • Catholic Diocese of Townsville - 9 min walk
  • Cultural Centre Townsville - 9 min walk
  • ReefHQ Aquarium - 10 min walk

Getting around

  • Townsville, QLD (TSV) - 7 min drive
  • Townsville Station - 24 min walk

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 20 floors


  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

  • Discounted offsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkelling nearby
Working away
  • Conference space
  • Meeting rooms
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Year Built – 1976
  • Lift
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Sugar Shaker Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Grand Chancellor Townsville’s small print

Also known as

  • Grand Chancellor Townsville
  • Hotel Grand Chancellor
  • Townsville Holiday Inn
  • Holiday Inn Townsville Hotel Townsville
  • Townsville Holiday Inn
  • Holiday Inn Townsville


Free WiFi is limited to 250 MB for 2 devices, per day. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge (subject to availability)

Self parking costs AUD 15.00 per day with in/out privileges

Rollaway beds are available for AUD 40.0 per day

Buffet breakfast is offered for an extra charge of AUD 19 for adults and AUD 10 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 417 reviews

Exceptional 10.0
Very happy with Grand Chancellor
Went to Townsville for short break Grand Chancellor was perfect for my needs. Had a suite which allowed flexibility and comfort.
ian, au5 night romance trip
Exceptional 10.0
Loved the location an friendly staff. The beds were so comfortable and great showers. Staff very friendly, lovely place to stay.
Judith, au3 night trip with friends
Very good 8.0
Accommodation great, Bar service at the end of the night left a lot to be desired
Lorraine, auTrip with friends
Very good 8.0
Girls night
Great night out for my birthday
Amanda, au1 night trip with friends
Very good 8.0
Perfect location & great service
Perfect location service was great and would definitely book here again
Debbie, auRomance trip

Hotel Grand Chancellor Townsville

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