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Embassy Suites by Hilton Richmond

3.5 star property
Suburban hotel in Richmond with indoor pool and bar/lounge

Choose dates to view prices

Richmond’s Embassy Suites by Hilton Richmond is a vibrant retreat with international cuisine, two on-site restaurants, and a daily manager's reception. Unwind in the indoor pool or explore shopping on site; guests appreciate the helpful staff and free breakfast buffet.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Fitness centre
  • Self parking
  • Room service
  • Conference centre
  • 12 meeting rooms
  • 24-hour front desk
  • ATM/banking services
  • Vending machine
  • Laundry service

For families (6)

  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Separate dining area
  • Living room
  • Premium TV channels
The current price is AU$228
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for 2 Room Suite-1 King Bed-Sofabed

A hotel room with a bed, bedside table, lamp, and a mirror. There is a door leading to a bathroom and a hallway.

2 Room Suite-1 King Bed-Sofabed

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for 2 Room Suite - 2 Queen Beds - Sofabed

A hotel room with two beds, a nightstand with a lamp, a chair, and framed artwork on the wall.

2 Room Suite - 2 Queen Beds - Sofabed

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 1 KING 1BDRM MOBILITY ACCESS W/ TUB NO SMOK

A hotel room with a bed, two bedside tables with lamps, a dresser, a large window with curtains, and framed pictures on the wall.

1 KING 1BDRM MOBILITY ACCESS W/ TUB NO SMOK

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Shower

A modern hotel room with a wooden floor, a dark blue sofa with orange and white cushions, a flat-screen TV mounted on the wall, a desk with a chair, and a small table.

Suite, 1 King Bed, Shower

7.8 out of 10
Good
(76 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, desk, chair, and a mirror.

Suite, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

A wheelchair-accessible shower area with grab bars, a showerhead, and a towel rack.

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Corner Suite, 1 King Bed, Shower

A modern hotel room with a dining area, a sofa, a TV, and a kitchenette.

Corner Suite, 1 King Bed, Shower

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

A hotel room with two beds, a desk, a chair, and a dining area.

Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

A wheelchair-accessible shower area with grab bars, a showerhead, and a towel rack.

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Capital Suite, 1 King Bed, Shower

A modern living room with a sofa, a coffee table, a dining area with chairs and a table, a television, and a bookshelf.

Capital Suite, 1 King Bed, Shower

  • 37 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, Multiple Beds (3 Rooms)

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV mounted on the wall, a desk with a chair, and a window with sheer curtains.

Family Suite, Multiple Beds (3 Rooms)

8.6 out of 10
Excellent
(4 reviews)
  • 56 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Bathtub

A modern hotel room with a wooden floor, a dark blue sofa with orange and white cushions, a flat-screen TV mounted on the wall, a desk with a chair, and a small table.

Suite, 2 Queen Beds, Bathtub

7.4 out of 10
Good
(45 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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includes taxes & fees
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About the area

Map
2925 Emerywood Pkwy, Richmond, VA, 23294

What's nearby

  • Bowlero Richmond - 2 min drive - 1.7 km
  • Colonial Shooting Academy - 4 min drive - 2.8 km
  • Lewis Ginter Botanical Garden - 11 min drive - 7.6 km
  • Greater Richmond Convention Center - 14 min drive - 13.6 km
  • Kings Dominion - 34 min drive - 39.1 km

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 22 min drive
  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond Main Street Station - 12 min drive
  • Ashland Station - 22 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Joen Korean Restaurant - ‬3 min drive
  • ‪Burger King - ‬9 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Taco Bell - ‬10 min walk

About this property

Embassy Suites by Hilton Richmond

  • At Embassy Suites by Hilton Richmond, you'll be within a 10-minute drive of Lewis Ginter Botanical Garden and Children's Museum of Richmond. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at E'terie Bar and Grill, one of 2 restaurants, which serves international cuisine and is open for dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. The helpful staff and breakfast get good marks from fellow travellers.

At a glance

DONE

Hotel size

    • 225 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 2:00 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive smart lock details
    • Guests are recommended to download the property's Hilton Honors App mobile app before check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (USD 10.00 per night)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Free daily reception
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Working away

  • 12 meeting rooms
  • Conference centre (10000 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1986
  • ATM/banking
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 49-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

E'terie Bar and Grill – This restaurant specialises in international cuisine and only serves dinner. Happy hour is offered. Open daily.
Atrium – This buffet restaurant only serves breakfast. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 3:00 AM and 6:00 AM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)

Parking

  • Uncovered self-parking costs USD 10.00 per night
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Does Embassy Suites by Hilton Richmond offer free cancellation for a full refund?

Yes, Embassy Suites by Hilton Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Embassy Suites by Hilton Richmond?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Embassy Suites by Hilton Richmond?

Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Embassy Suites by Hilton Richmond?

Yes. Self-parking costs USD 10.00 per night. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Embassy Suites by Hilton Richmond?

Check-in start time: 4 PM; check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Embassy Suites by Hilton Richmond and nearby?

Embassy Suites by Hilton Richmond has an indoor pool and a fitness centre.

Are there restaurants at or near Embassy Suites by Hilton Richmond?

Yes, there are 2 on-site restaurants, featuring international cuisine.

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Reviews

Embassy Suites by Hilton Richmond Reviews

7.4

Good

7.6

Cleanliness

7.2

Amenities

8.2

Staff & service

6.8

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Elevator
Bathroom
Bed
Water
Bar
Food
Family friendly

Reviews

Verified review

8/10 Very good

Excellent hotel, though the rooms and bathrooms are a little outdated. The amazing staff make up for any wear and tear the building may have, and they provide a lovely environment. Gavin at the Front Desk went above and beyond to assist and we will certainly stay here again in the future.
Chris, 1-night trip
Verified review

10/10 Exceptional

The breakfast was amazing!!
Lelia, 1-night trip
Verified review

10/10 Exceptional

The room was clean breakfast was good enjoyed the social hour
Carmon, 2-night trip
Verified review

8/10 Very good

Stay was great, food was great. Bathroom was small
Alicia, 1-night trip
Verified review

10/10 Exceptional

The staff was very helpful. The people during breakfast time were amazing
Pablo, 2-night trip
Verified review

10/10 Exceptional

This property is wonderful the staff was friendly understanding and welcoming. If the prices was lil cheaper I think I’ll visit much more often. But this is definitely one of those you go to when you have time to enjoy relax and get a drink.
Alexus, 1-night trip
Verified review

10/10 Exceptional

Clean and bright and welcoming. Very friendly staff. Great area for socializing and cocktails. Been coming back for 30 years
Anne, 2-night trip
Verified review

10/10 Exceptional

Great staff, friendly and professional. Excellent breakfast. Quiet nights. Good deal.
John, 4-night trip
Verified review

10/10 Exceptional

The rooms were really spacious and updated. The breakfast was great and available early. Room service was very good and reasonably priced
Deborah, 4-night trip
Verified review

8/10 Very good

Breakfast was great. Evening "happy hour" (snacks/drinks) was great. Pool was very cloudy and made me question the cleanliness. Good location. Rooms are spacious with lots of lighting options. Bathroom is a bit small.
Sara, 4-night trip
Verified review

8/10 Very good

Clean room, friendly staff
Kimatha, 2-night trip
Verified review

8/10 Very good

Nice breakfast.
glenn, 1-night trip
Verified review

10/10 Exceptional

We were very comfortable in the bar with great service. The menu options were great and food delicious.
Diane, 1-night trip
Verified review

10/10 Exceptional

Staff. was great
Richard, 1-night trip
Verified review

4/10 Fair

Limited happy hour snacks, nobody to monitor area and someone put their hands in the bowl. Drinks were amazing. Breakfast was great! Pool was not clean, someone vomited in the pool and it was NOT shut down and drained or noted on the doors to enter pool. Overall the hotel could use some updating.
Keona, 1-night trip
Verified review

10/10 Exceptional

The hotel is in a really good location (sheetz next door, walmart 5 mins away, etc.) It is quiet and has a lovely lobby and atrium area. The breakfast is fresh, delicious and has good options. The bathroom was a bit small/tight. The staff was very friendly and professional. Everyone was super nice. The pool was nice and humid. Very pretty with all the plants. Parking was safe. There is a $10 daily parking fee. The toiletries were good. My children had a great time.
Dina, 2-night trip
Verified review

8/10 Very good

Older property but goodnshape. Staff was very nice
David, 2-night trip
Verified review

10/10 Exceptional

Breakfast. Happy hour Super clean rooms!! Bathrooms are too small tho Only drawback 😕. Room size in suite excellent but bathrooms should be extended out
Jean, 2-night trip
Verified review

10/10 Exceptional

Room was very clean, and our stay was excellent! We enjoyed going down for the manager cocktail hour for a free drink! It was nice & relaxing.
Melissa, 3-night trip
Verified review

10/10 Exceptional

Friendly, easy, and kind
John, 1-night trip
Verified review

8/10 Very good

our room had a maintenance issue which was a 2 bedroom so i got a call the day of check in to tell me, so we agreed on 2 rooms next to each other but they were not connected, they did offer discount, people who worked therw were outstanding and vwry nice. Lo ed happy hour, excellent breakfast...full breakfast buffet very nice
Christopher, 3-night trip
Verified review

4/10 Fair

The staff was nice The room was outdated includingthe hvac system NO AC in winter, weird smell and the bathroom was small and needs renovation and repair shower leak
Leon, 2-night trip
Verified review

6/10 Good

About time for remodel. Visible wear on walls, paint & carpet. Bathroom small. All staff interacted with kind & friendly.
Brenda, 2-night trip
Verified review

10/10 Exceptional

Great staff, food options, happy hour and our room was nice.
Candace, 3-night trip
Verified review

8/10 Very good

It was actually very nice and quiet. Although it wasn’t as clean and tight as I would’ve liked it
Deseanta, 1-night trip