Holiday Inn Cairns Harbourside, an IHG Hotel

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Outdoor spa tub

Overview of Holiday Inn Cairns Harbourside, an IHG Hotel

Holiday Inn Cairns Harbourside, an IHG Hotel

4.0 star property
Waterfront hotel with outdoor pool, near Cairns Esplanade

8.4/10 Very good

998 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$212
Price available on 16/8/2022
209-217 The Esplanade, Cairns North, QLD, 4870
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Free shopping center shuttle
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Children stay free
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In Cairns North
  • Cairns Esplanade - 20 min walk
  • Cairns Central Shopping Centre - 27 min walk
  • Reef Hotel Casino - 7 min drive
  • Palm Cove Beach - 25 min drive

Getting around

  • Cairns Intl. Airport (CNS) - 6 min drive
  • Freshwater Station - 9 min drive
  • Redlynch Station - 11 min drive
  • Cairns Station - 29 min walk
  • Free shopping center shuttle

About this property

Holiday Inn Cairns Harbourside, an IHG Hotel

Located 3 mi (4.8 km) from the airport, Holiday Inn Cairns Harbourside, an IHG Hotel puts you 1 mi (1.6 km) from Cairns Esplanade and 1.4 mi (2.2 km) from Cairns Central Shopping Centre. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Harbourside Bar & Kitchen, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a terrace, and a garden are other highlights at this upscale hotel. The airport proximity and breakfast get great marks from fellow travelers.


Chinese (Mandarin), English, French, German, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 173 rooms
  • Arranged over 7 floors


  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas (4-device limit)
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free
  • Children's menu
  • Children's games
  • Pool gate

What to do

  • Beach nearby
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 4 meeting rooms
  • Computer station
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers


  • 2 buildings/towers
  • Built in 1986
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool


  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance
  • Pool hoist on site


  • Chinese (Mandarin)
  • English
  • French
  • German
  • Japanese

Room amenities

Be entertained

  • MP3 docking station
  • 108-cm LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features


Harbourside Bar & Kitchen - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Natural Wine Bar - Overlooking the ocean and garden, this wine bar specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 50 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AUD 30.00 per person (approximately)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra beds

  • Rollaway beds are available for AUD 45.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

Pleasant stay and not too expensive
The seaview room seemed good value, particularly with a good breakfast included. Staff very friendly.
Timothy, 6-night trip
Verified guest review

10/10 Exceptional

Robyn, 1-night trip
Verified guest review

2/10 Poor

Great view and that was about it...
I selected this hotel for the great views and good restaurant and it didn't disappoint in either (except for the very slow service at the restaurant). Other than that there's nothing to speak for in its favor. The receptionists always seemed put upon and seemed to be always out of pool towels, laundry coins, etc. I asked them on two different days to get the carpet in my room vacuumed but they didn't bother. The bathroom was smelly. Laundry was in the parking lot, expensive and not clean looking. The worst of all was the wifi. It was absolutely unusable! I don't recommend this hotel at all.
4-night family trip
Verified guest review

4/10 Fair

This hotel was outdated 20 years ago. Today, it’s just sadly old in all aspects.
firaz, 7-night family trip
Verified guest review

10/10 Exceptional

I arrived at the Holiday Inn after checking out of another hotel in town that was filthy. SO thankful they could accommodate me on a weekend filled with events in Cairns.
Michelle, 1-night trip
Verified guest review

10/10 Exceptional

Yolande, 2-night trip
Verified Lastminute guest review

8/10 Very good

One night stay
Large rooms, comfortable beds and only a short walk to the centre of town
tracey, 1-night trip
Verified guest review

8/10 Very good

Harbourview room great views, opening door for fresh air and breezes, tiny balcony, clean, across from esplanade. Restaurant not open. Staff lovely.
1-night romance trip
Verified Wotif guest review

8/10 Very good

The view of f the ocean was beautiful from our room. Staff were very helpful . Breakfast was very good. About 25 minutes walk to the wharf. Beds and pillows very comfortable. Pool was cold but lovely. Would have been nicer to have our breakfast serviced on outside tables by pool but they were only served in the room . A good place to stay .
Cherie, 3-night trip
Verified guest review

10/10 Exceptional

The pool was very refeshing and the room was very nice. Staff was super friendly and welcoming.
2-night trip with friends
Verified Orbitz guest review