hotels

Photo gallery for Mandarin Oriental, Kuala Lumpur

Outdoor pool, pool umbrellas, pool loungers
Royal Suite King Bed
Lobby
3 bars/lounges, cocktail bar
Property grounds

Mandarin Oriental, Kuala Lumpur

5.0 star property

Reviews

9.4 out of 10
Exceptional

About this property

Luxury hotel with 4 restaurants, near Petronas Twin Towers
  • Airport transfer
  • Bar
  • Electric vehicle charging point

Explore the area

Map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
  • Kuala Lumpur Convention Centre
    ‪2 min walk‬
  • Suria KLCC Shopping Centre
    ‪3 min walk‬
  • Petronas Twin Towers
    ‪6 min walk‬
  • Subang (SZB-Sultan Abdul Aziz Shah)
    ‪39 min drive‬
Couples treatment room(s), sauna, steam room, body treatments

Spa

The Spa has 6 treatment rooms including couples treatment rooms. The property's spa offers deep-tissue massages, hot stone massages, in-room massages, and prenatal massages. Types of treatments available include aromatherapy, body scrubs, body wraps, and facials. Other on-site facilities include a steam room, a sauna, and a spa tub.

Couples treatment room(s), sauna, steam room, body treatments
Couples treatment room(s), sauna, steam room, body treatments

At a glance

DONE

Hotel size

    • 629 rooms
    • Arranged over 30 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property's club lounge benefits are available in the Royal Suite on the 29th floor during the listed renovation period.
    • Please note that any special requests must be confirmed by contacting the hotel in advance.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured on-site self-parking
    • Secured on-site valet parking (MYR 40 per day)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible (may have limitations)
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 98 for adults and MYR 58.80 for children
  • Airport shuttle service is offered for an extra charge of MYR 424 per vehicle (one-way. Maximum occupancy 3)

Renovations and closures

The property will be renovating from 18 November 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for MYR 113.4 per night

Parking

  • Secured valet parking costs MYR 40 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

Also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental, Kuala Lumpur Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Mandarin Oriental, Kuala Lumpur offer free cancellation for a full refund?

Yes, Mandarin Oriental, Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mandarin Oriental, Kuala Lumpur?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Mandarin Oriental, Kuala Lumpur?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Mandarin Oriental, Kuala Lumpur?

Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.

Is an airport shuttle service offered by Mandarin Oriental, Kuala Lumpur?

Yes, an airport shuttle is available. The charge is MYR 424 per vehicle one-way.

What are the check-in and check-out times at Mandarin Oriental, Kuala Lumpur?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Mandarin Oriental, Kuala Lumpur and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Mandarin Oriental, Kuala Lumpur also has 3 bars, an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Mandarin Oriental, Kuala Lumpur?

Yes, there are 4 on-site restaurants, featuring al fresco dining, international cuisine and garden views.

Does Mandarin Oriental, Kuala Lumpur have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Mandarin Oriental, Kuala Lumpur like?

Mandarin Oriental, Kuala Lumpur is in Kuala Lumpur City Centre, a short 9-minute walk from KLCC Station and 3 minutes' walk from Suria KLCC Shopping Centre. Travellers give top marks for the hotel's prime location.

Reviews

9.4 out of 10
Exceptional

Recent reviews