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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

Mandarin Oriental Kuala Lumpur

5-star5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Supervised childcare/activities (surcharge)
Kuala Lumpur City Centre, Kuala Lumpur, 50088, Malaysia

Luxury hotel with spa, near Aquaria KLCC
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Supervised childcare/activities (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Fantastic property in a great location. Staff were friendly and happy to assist with…Jan. 19, 2020
  • The restaurant manager Malik was a gentleman, he showed utmost respect for me and my…Jan. 16, 2020

Mandarin Oriental Kuala Lumpur

from A$159
  • Deluxe City View Room King
  • Deluxe City View Room Twin
  • Club Deluxe, Room, 1 King Bed, City View
  • Deluxe Park View Room King
  • Club Park View Room King
  • Club Room, 1 King Bed (Twin Towers View)
  • Twin Towers View Room King
  • Suite, 1 King Bed (Park)
  • Club Suite, 1 King Bed
  • Room, 2 Single Beds (Twin Towers View)
  • Mandarin, Room, 1 King Bed
  • Deluxe Park View Room Twin
  • Executive Room, Park View
  • Club Room, 2 Single Beds (Twin Towers View)
  • Executive Room, 1 King Bed, Park View (Club Executive King)
  • Executive Apartment, 2 Bedrooms
  • Executive Apartment, 2 Bedrooms (Premium)
  • Executive Apartment, 3 Bedrooms
  • Club Deluxe, Room, 2 Single Beds, City View
  • Presidential Suite, Multiple Beds

What’s around Mandarin Oriental Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 6 min walk
  • Pavilion Kuala Lumpur - 13 min walk
  • Kuala Lumpur Tower - 18 min walk
  • Petaling Street - 32 min walk
  • Merdeka Square - 35 min walk
  • Putra World Trade Centre - 44 min walk
  • Aquaria KLCC - 6 min walk

Getting around

  • Kuala Lumpur Intl. Airport (KUL) - 52 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive
  • Kuala Lumpur Masjid Jamek Station - 30 min walk
  • Kuala Lumpur Sultan Ismail Station - 6 min drive
  • Kuala Lumpur Titiwangsa Station - 7 min drive
  • KLCC Station - 9 min walk
  • Raja Chulan Station - 13 min walk
  • Bukit Nanas Station - 13 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 632 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival. Please note that any special requests must be confirmed by contacting the hotel in advance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking (limited)

  • Valet parking (limited) *

  • Electric vehicle charging point

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Malay
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Mandarin Oriental Kuala Lumpur’s small print

Also known as

  • Mandarin Oriental Kuala Lumpur Hotel
  • Mandarin Oriental Hotel
  • Mandarin Oriental Kuala Lumpur
  • Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
  • Kuala Lumpur Mandarin Oriental
  • Mandarin Kuala Lumpur
  • Mandarin Oriental Kuala Lumpur Hotel
  • Mandarin Oriental Kuala Lumpur Kuala Lumpur
  • Mandarin Oriental Kuala Lumpur Hotel Kuala Lumpur

Policies

FOR CLUB ROOM BOOKINGS ONLY: Smart casual attire is a requirement for Club Lounge guests. Cargo, board, denim, sports, shorts (4-inch above knee length), tattered shorts, tank tops, and slippers are not permitted. The Club Lounge is reserved for guests 12 years and older.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Valet parking costs MYR 36 per day

Rollaway beds are available for MYR 99.0 per night

Buffet breakfast is offered for an extra charge of MYR 110 for adults and MYR 55 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mandarin Oriental Kuala Lumpur

  • Does Mandarin Oriental Kuala Lumpur offer free cancellation for a full refund?
    Yes, Mandarin Oriental Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Mandarin Oriental Kuala Lumpur?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Mandarin Oriental Kuala Lumpur?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Mandarin Oriental Kuala Lumpur?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Mandarin Oriental Kuala Lumpur?
    You can check in starting at 2:00 PM. Check-out time is noon.
  • Are there restaurants at or near Mandarin Oriental Kuala Lumpur?
    Yes, there are 5 onsite restaurants.
  • Is airport shuttle service offered by Mandarin Oriental Kuala Lumpur?
    Yes, an airport shuttle is available.
  • What is there to do near Mandarin Oriental Kuala Lumpur?
    Recommended spots to visit include Aquaria KLCC (6-min walk) and Petronas Twin Towers (6-min walk), along with Pavilion Kuala Lumpur (13-min walk) and Kuala Lumpur Tower (0.9 mi).

Recent reviews

Exceptional 9.4 From 962 reviews

Exceptional 10.0
really great hotel and brilliant staff
thomas, au4 night trip
Exceptional 10.0
5 star hotel
Fantastic hotel in a great spot , staff were all top class especially front door staff
andrew, au1 night family trip
Exceptional 10.0
Thank you guys for beinga very ounce with us
Overall the hotel is amazing. we really love it. It is not 5 stars but I give them 7 stars. This is the best 5 stars hotel that I stayed at. the staff were very friendly and helpful Thank you so much
Nather, au3 night romance trip
Exceptional 10.0
Great Hotel
It’s the only Hotel I chose to stay when in KL
Shannon, au6 night business trip
Exceptional 10.0
Great location
Hotel was situated in a perfect position for sightseeing, shopping, relaxing and restaurants. The pool and pool area, which we only used briefly was amazing as was the service from the staff there as well. We had a PETRONAS towers view, room which was fabulous apart from the uncomfortable bed, small bathroom. In need of renovation but position etc will see us return. I would not recommend booking tours directly with the hotel as what we experienced compared to a trip advisor, Viator or Golden Blossom tours was sub standard and more expensive. The hotel has apologised but it shouldn’t happen and spoilt part of our stay.
Robin m, au4 night romance trip
Exceptional 10.0
Hotel Awesome, staff friendly , Everything about this hotel is Amazing 👏
Julie, au1 night romance trip
Exceptional 10.0
Great hotel in Kuala Lumpur
Beautiful hotel with amazing breakfast. Located next door to the Petronas Twin Towers with a huge shopping mall, restaurants and colourful fountain display. Fabulous large pool with perfect poolside service and lovely spa. Very happy and helpful staff. Late checkout no problem.
Helen, au2 night romance trip
Exceptional 10.0
Club floor worth the extra
The club floor is worth the extra money as the service and food are excellent, cannot fault anything about this hotel , the location, pool area and staff are amazing.
Jennifer, au6 night trip
Exceptional 10.0
It is the best hotel in KL
Jeff, au2 night romance trip
Exceptional 10.0
Luxury
Luxury
Kylie, au2 night romance trip

Mandarin Oriental Kuala Lumpur

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