Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Casa Grande Hotel Tulum

3-star3 stars
Calle 7 Sur La Veleta, Entre Calle 14 y Calle 16 Sur, Tulum, QROO, 77760, Mexico

3-star Tulum hotel with outdoor pool
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • It was a nice place to stay. Clean and close to the town.Nov. 24, 2020
  • Perfect location, amazing Staff, everything new and super clean. I'll come back for sure…Jul. 23, 2020

Casa Grande Hotel Tulum

from A$90
  • Deluxe Room, 1 King Bed with Sofa bed
  • Deluxe Double Room, Balcony
  • Deluxe Room

What’s around Casa Grande Hotel Tulum

Landmarks

  • In La Veleta
  • Tulum National Park - 38 min walk
  • Dos Aguas Park - 20 min walk
  • Cenote Crystal - 39 min walk
  • Tulum Beach - 3.5 mi / 5.6 km
  • Tulum Mayan Ruins - 3.5 mi / 5.7 km
  • Playa Paraiso - 4.2 mi / 6.8 km
  • Las Palmas Public Beach - 3.9 mi / 6.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 107 min drive
  • Airport drop-off service

At a glance

Key facts

Hotel size

  • This hotel has 11 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport drop off (available 24 hours) *

Parking

  • Free self parking on site

  • Free street parking nearby

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Water dispenser
Things to do
  • Outdoor pool
  • Pool sunloungers
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
Accessibility
  • Closed captioned TV
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
Freshen up
  • Rainfall showerhead
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch Smart TV
  • Digital TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping

Casa Grande Hotel Tulum’s small print

Also known as

  • Casa Grande Hotel Tulum Hotel
  • Casa Grande Hotel Tulum Tulum
  • Casa Grande Hotel Tulum Hotel Tulum

Policies

The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.

Noise-free guestrooms cannot be guaranteed.

  • Pool access available from 8:00 AM to 9:00 PM.
  • This property does not have elevators.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards, and cash.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Airport shuttle service is offered for an extra charge of MXN 3000 per vehicle. Maximum occupancy 3

    Airport shuttle service for children up to age 11 costs MXN 0

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Casa Grande Hotel Tulum

    • Does Casa Grande Hotel Tulum offer free cancellation for a full refund?
      Yes, Casa Grande Hotel Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Casa Grande Hotel Tulum?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Casa Grande Hotel Tulum?
      Yes, there's free self parking.
    • Is there a pool at Casa Grande Hotel Tulum?
      Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
    • Are pets allowed at Casa Grande Hotel Tulum?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Casa Grande Hotel Tulum?
      You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Casa Grande Hotel Tulum?
      Yes. Nearby restaurants include Los Aguachiles Tulum (9-min walk) and El Camello Jr (11-min walk).
    • Is airport shuttle service offered by Casa Grande Hotel Tulum?
      Yes, a shuttle from the hotel to the airport is available. The charge is MXN 3000 per vehicle.

    Recent reviews

    Superb 9.2 From 7 reviews

    Exceptional 10.0
    Excelente
    Fue excelente la experiencia y mejor aún descansando en un excelente hotel
    mx2 night romance trip
    Exceptional 10.0
    Superb stay
    We went for a couple of days on a weekend trip; all the staff were really helpful, the hotel is very clean and new since just opened a few months ago, we got a very good deal as well; definitely I would recommend it and I hope to come back in the future. Happy stay :) thanks to all the staff you were amazing guys! Marco & Mariana
    Marco, mx1 night romance trip
    Very good 8.0
    Los cuartos son grandes y limpios. El lugar está bien decorado y la gente es amable.
    mx3 night family trip
    Exceptional 10.0
    We loved the hotel. The staff is so friendly and helpful! Big applause for Amauri and Christian. Everything is brand new, clean and comfortable. We stayed more nights than initially scheduled. City center of Tulum is walkable: 5 min to main street, 15 min to Calle Centauro. We used the rental car sometimes instead, parking in Tulum center is very easy and free. Staff had multiple tips for activities, cenotes, dining (including own experiences) and other Mexican cities and islands. You need to have a little patience for the shower to warm up, after which you can enjoy hot water with a good water pressure. Definitely a place worth visiting again.
    nl3 night romance trip
    Good 6.0
    John, us2 night trip

    Casa Grande Hotel Tulum