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All properties in Kumamoto, Kumamoto Prefecture, Japan

REF Kumamoto by VESSEL HOTELS

3-star hotel with restaurant, near Kumamoto Castle

  • Free WiFi
From
A$92

Image gallery

  • [Vaccinated People Only] Premium Twin Room, Non Smoking - Guest Room
  • [Vaccinated People Only] Premium Twin Room, Non Smoking - Guest Room
  • [Vaccinated People Only] Premium Twin Room, Non Smoking - Bathroom
  • Room, 1 Double Bed - Bathroom
  • [Vaccinated People Only] Premium Twin Room, Non Smoking - Guest Room
[Vaccinated People Only] Premium Twin Room, Non Smoking - Guest Room. Image 1 of 170.
1 / 170[Vaccinated People Only] Premium Twin Room, Non Smoking - Guest Room
7-2 Shinshigai, Kumamoto, 860-0803, Kumamoto, Japan
9.4.Exceptional.
  • the location is good for shopping and eating. Rooms are clean and tidy.

    Feb. 6, 2020

  • Decent, cossy and nicely designed hotel. Their interior decoration

    Jan. 8, 2020

See all 145 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 229 guestrooms
  • Restaurant
  • Breakfast available
  • 24-hour front desk
  • Vending machine
  • Microwave in a common area

For families

  • Private bathroom
  • Free toiletries
  • Laundry facilities
  • Hair dryer
  • Blackout drapes/curtains
  • Lift

What’s around

  • In Chuo Ward
  • Kumamoto Castle - 15 min walk
  • Sakura Machi Kumamoto - 2 min walk
  • Shinshigai Shotengai - 3 min walk
  • Kumamoto-jo Hall - 3 min walk
  • Kumamoto City Hall - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Single Room with shower booth,Non-smoking
  • Standard Twin Room, Non Smoking
  • Moderate Twin Room, Non-smoking
  • Adjoining Shower Booth Double Room, Non Smoking
  • Adjoining Moderate Twin Room, Non Smoking
  • [Vaccinated People Only] Single Room, Non Smoking (Shower Booth)
  • [Vaccinated People Only] Standard Twin Room, Non Smoking
  • [Vaccinated People Only] Moderate Twin Room, Non Smoking
  • [Vaccinated People Only] Adjoining Shower Booth Double Room, Non Smoking
  • [Vaccinated People Only] Adjoining Moderate Twin Room, Non Smoking

What’s around

Landmarks

  • In Chuo Ward
  • Kumamoto Castle - 15 min walk
  • Sakura Machi Kumamoto - 2 min walk
  • Shinshigai Shotengai - 3 min walk
  • Kumamoto-jo Hall - 3 min walk
  • Kumamoto City Hall - 7 min walk
  • Catholic Tetori Church - 11 min walk
  • Sakura-no-baba Josaien - 11 min walk
  • Contemporary Art Museum Kumamoto - 11 min walk
  • Kumamoto Prefectural Traditional Crafts Centre - 14 min walk
  • Kumamoto Prefectural Art Museum - 18 min walk

Getting around

  • Kumamoto Airport (KMJ) - 19 min drive
  • Fujisakigumae station - 18 min walk
  • Kumamoto Minami Station - 22 min walk
  • Kumamoto Station - 25 min walk
map
See on map
7-2 Shinshigai, Kumamoto, 860-0803, Kumamoto, Japan

At a glance

Hotel size

  • This hotel has 229 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Breakfast is not included in the Breakfast Included rate for children ages 6-18. Breakfast is available on site for the listed surcharge.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (JPY 1300 per night)
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Microwave in a common area

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Lift
  • Designated smoking areas

Languages Spoken

  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Free WiFi
  • Phone

Special features

Spa

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1300 for adults and JPY 700 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve rollaway/extra beds

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs JPY 1300 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property requires advance notice of the age and number of children staying at the property.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

This property is licensed under an applicable law.Property registration number 指令(生衛)第184号

Also known as

  • REF Kumamoto by VESSEL HOTELS Hotel
  • REF Kumamoto by VESSEL HOTELS Kumamoto
  • REF Kumamoto by VESSEL HOTELS Hotel Kumamoto

*See fees & policies for additional details or extra charges

FAQs

  • Yes, REF Kumamoto by VESSEL HOTELS does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at REF Kumamoto by VESSEL HOTELS.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
  • Yes, there's an onsite restaurant. Nearby restaurants include Sushi Zanmai (3-min walk), 漁港直送 目利きの銀次 (5-min walk), and Beer Restaurant ODEN (5-min walk).
9.4.Exceptional.
  • 10.0.Exceptional

    The room is stylish with comfortable light and it is spacious. Public bath indoor and outdoor, got few tubs at the outdoor public bath. A good location, few steps from the tram stop.

    1 night trip, Jan. 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service and a

    2 night family trip, Jan. 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    オススメします

    とてもキレイで快適なホテルでした。特に朝食バイキングはオススメ。熊本名物料理を一口サイズでいろいろな種類楽しめます!!!

    2 night trip with friends, Dec. 15, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    場所がわかりにくく

    KEN ICHI, 1 night family trip, Nov. 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    立地もよく、清潔感があり、更にお風呂もいい。

    1 night business trip, Nov. 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    新築

    新しくて綺麗。

    KAZUTO, 1 night business trip, Nov. 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    ウェルカムドリンク、大浴場が良かった

    Kazuki, 2 night business trip, Oct. 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    今回も快適に利用する事が出来ました。また来ます!

    MAKOTO, 1 night family trip, Oct. 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    新しいこともあり綺麗で朝ご飯も美味しい。大浴場もある。弱点がない。

    Masutaka, 1 night family trip, Sep. 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    とても真心を感じられて最高のホテルです。

    youko, 1 night business trip, Sep. 22, 2021

    Verified Expedia guest review

See all 145 reviews