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Radisson Hotel Kitchener Waterloo

Kitchener hotel in shopping district

  • Free WiFi
From
A$120

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  • Lobby
  • Lobby
  • One Bedroom Suite--Slp Nbr  - Living Area
  • Room, 2 Double Beds, Non Smoking - Bathroom
  • Lobby
Lobby. Image 1 of 32.
1 / 32Lobby
2960 King St E, Kitchener (and vicinity), N2A1A9, ON, Canada
7.8.Good.
  • We had a great stay. Hotel was very clean, the front dest agents were pleasent. We will…

    Mar. 27, 2021

  • I enjoyed a recent weekend staycation at the Kitchener Radisson. My stay was relatively…

    Jan. 9, 2021

See all 398 reviews

Official standards

This property advises that it adheres to Safety Protocol (Radisson) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Dining options
Easy parking
Convenient
Shopping
Safe
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 172 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • 24-hour business center
  • Childcare
  • 24-hour front desk

For families

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Microwave
  • Fridge
  • Private bathroom
  • Television

What’s around

  • Fairview Park - 9 min walk
  • Chicopee Tube Park - 15 min walk
  • Chicopee Ski and Summer Resort - 15 min walk
  • Rockway Golf Course - 40 min walk
  • Kitchener Memorial Auditorium Complex - 2.5 mi / 4 km
  • Grand River Rocks - 2.6 mi / 4.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking

What’s around

Landmarks

  • Fairview Park - 9 min walk
  • Chicopee Tube Park - 15 min walk
  • Chicopee Ski and Summer Resort - 15 min walk
  • Rockway Golf Course - 40 min walk
  • Kitchener Memorial Auditorium Complex - 2.5 mi / 4 km
  • Grand River Rocks - 2.6 mi / 4.2 km
  • Waterloo Region Museum - 2.7 mi / 4.3 km
  • Bingemans - 5.6 mi / 8.9 km
  • University of Waterloo - 8.6 mi / 13.9 km
  • Wilfrid Laurier University - 7.9 mi / 12.7 km
  • TheMuseum - 3.2 mi / 5.2 km

Getting around

  • Pearson Intl. Airport (YYZ) - 58 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 8 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 55 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 73 min drive
  • Kitchener Station - 9 min drive
  • Guelph Central Station - 22 min drive
  • Guelph, ON (XIA-Guelph Train Station) - 22 min drive
map
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2960 King St E, Kitchener (and vicinity), N2A1A9, ON, Canada

At a glance

Hotel size

  • This hotel has 172 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)

Working away

  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1785
  • Conference space size (meters) - 166
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1991
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Braille signage

Languages Spoken

  • Arabic
  • English
  • French
  • German
  • Hindi
  • Polish
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Free bottled water

More

  • Daily housekeeping

Small print

Also known as

  • Radisson Hotel Kitchener Waterloo
  • Radisson Kitchener Waterloo
  • Radisson Hotel Kitchener Waterloo Hotel
  • Radisson Hotel Kitchener Waterloo Kitchener
  • Radisson Hotel Kitchener Waterloo Hotel Kitchener
  • Radisson Hotel Waterloo
  • Radisson Kitchener Waterloo
  • Radisson Waterloo
  • Radisson Hotel Kitchener Ontario
  • Radisson Kitchener
  • Radisson Hotel Kitchener Ontario
  • Radisson Kitchener
  • Radisson Kitchener Waterloo

Optional extras

Cooked-to-order breakfast is offered for an extra charge of CAD 10.95 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CAD 45.00 per accommodation, per night

Service animals exempt from fees

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CAD 75.00 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Radisson Hotel Kitchener Waterloo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 45.00 per accommodation, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes. Nearby restaurants include 126 Chinese Restaurant (4-min walk), The Bent Elbow (4-min walk), and Bangkok Cuisine (5-min walk).
  • Have fun with nearby winter activities like skiing.
7.8.Good.
  • 2.0.Poor

    Not as advertised.

    we did not stay, we cancelled when we got there and found out the hotel was being used as a homeless shelter. although they were supposed to have a separate entrance, they were still using the same elevators and we were concerned when we saw some odd behaviour by some out front of the building. you also never advertised that the pool would not be available.

    Lynn, 1 night trip, Jul. 18, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Hotel has been changed into a homeless shelter constantly harassed for money and cigarettes

    4 night romance trip, Jul. 6, 2020

    Verified Expedia guest review

  • 4.0.Fair

    The street noise was like a motel even on 12th floor and the AC sounded like an airplane engine. Cheaper, equivalent options nearby.

    1 night business trip, Jul. 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The fact thst the first 7 floors were occupied by homeless men was awesome. Kudos to tje Radisson for being compassionate businessn people.

    Laurie, 1 night romance trip, Jun. 23, 2020

    Verified Expedia guest review

  • 6.0.Good

    I have booked and paid the hotel booking through Expedia.ca but Radisson Hotel Kitchener Waterloo has deducted $50 from my credit card. I would like to request Expedia to investigate the why Radisson has stealing $50 from my credit card. I need a immediate response.

    Kunga, 1 night business trip, Jun. 16, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Was not informed this hotel was converted to a shelter and had to stay elsewhere

    Gillian, 1 night family trip, May 1, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good stay

    Sat member at check in was a warm and friendly lady.

    1 night trip with friends, Mar. 14, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent time away

    The staff were very pleasant and helpful. I would recommend this hotel and would stay here again. There is also a fabulous restaurant next door.

    Karen, 1 night trip, Mar. 6, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Consistent service and comfort

    Once again, we had a very pleasant stay. The hotel is conveniently located to restaurants, shopping and highway. Staff are always friendly and accommodating.

    Bonnie, 1 night family trip, Feb. 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Convenient. Restaurants right next door. Covered parking was good due to heavy snow.

    1 night trip, Feb. 28, 2020

    Verified Expedia guest review

See all 398 reviews