Guests
All properties in Gramado, Rio Grande do Sul State, Brazil

Estrelas Da Serra

No-frills Gramado hotel with indoor pool

  • Free buffet breakfast, free WiFi, and free parking
From
A$101

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Standard Room - Bathroom
  • Exterior
  • Indoor Pool
Indoor Pool. Image 1 of 10.
1 / 10Indoor Pool
Avenida Borges de Medeiros 1313, Gramado, 95670-000, RS, Brazil
7.8.Good.
  • Older facilities, friendly staff, good location breakfasts was ok but not exceptional.

    Nov. 12, 2021

See all 73 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays72 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 180 smoke-free guestrooms
  • Daily housekeeping
  • 1 indoor pool
  • 24-hour front desk
  • Tour/ticket assistance
  • Free buffet breakfast, free WiFi, and free parking

For families

  • Private bathroom
  • Daily housekeeping
  • Minibar
  • In-room climate control (air conditioning)
  • Flat-panel TV
  • Free self parking

What’s around

  • In Bairro Lago Negro
  • Black Lake Park - 5 min walk
  • Joaquina Rita Bier Lake - 6 min walk
  • Rotula of Flags - 8 min walk
  • Mini Mundo - 11 min walk
  • Casa do Colono Market - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room

What’s around

Landmarks

  • In Bairro Lago Negro
  • Black Lake Park - 5 min walk
  • Joaquina Rita Bier Lake - 6 min walk
  • Rotula of Flags - 8 min walk
  • Mini Mundo - 11 min walk
  • Casa do Colono Market - 12 min walk
  • Etnias Square - 12 min walk
  • Rua Torta - 14 min walk
  • Gramado Central Avenue - 15 min walk
  • Orchids Park - 18 min walk
  • Nicoletti Square - 18 min walk

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 84 min drive
map
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Avenida Borges de Medeiros 1313, Gramado, 95670-000, RS, Brazil

At a glance

Hotel size

  • This hotel has 180 rooms

Arriving/leaving

  • Check-in time 1:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily

Things to do

  • Number of indoor pools - 1
  • Billiards or pool table

Services

  • 24-hour front desk
  • Tours/ticket assistance

Languages Spoken

  • Portuguese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • Flat-screen TV

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Children & extra bedsPay at property

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

This property does not have elevators.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Estrelas Da Serra Hotel
  • Estrelas Da Serra Gramado
  • Estrelas Da Serra Hotel Gramado

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Estrelas Da Serra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 1:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Churrascaria Chama de Fogo (8-min walk), Il Piacere (10-min walk), and Restaurante Höppner (10-min walk).
  • Estrelas Da Serra has an indoor pool.
7.8.Good.
  • 10.0.Exceptional

    Otimo, maravilhoso...superou minhas expectativas...

    Karla, 4 night family trip, Nov. 17, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Limpeza sofrível, acomodações em condições mínimas, vaso sanitário com assento quebrado, tv jurássica só com canais de tv aberta, piscina, apesar de estar interditada parece um tanque, etc..😩😩😩😩. Apesar de estarmos em período natalino, não havia qq referência, diferentemente dos outros hotéis do entorno.😩😩

    Carlos Alberto, 7 night trip, Nov. 11, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    O quarto tem os equipamentos básicos para boa estadia, mas limpeza não estava boa e incluindo o ar condicionado!

    1 night family trip, Oct. 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Boa localização. Bom custo benefício.

    1 night trip with friends, Oct. 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Muito bom de se hospedar

    Muito boa, pessoal muito educado e atenciosos

    Silvio, 2 night trip, Sep. 4, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Insatisfação por qualidade, e desrespeito

    Na recepção os recepcionistas foram atenciosos, porém quando chegamos no quarto que nos foi indicado, ficamos perplexo com a sujeira, acreditamos que aquele quarto não tinha sido utilizado por muito tempo, pois as paredes totalmente encardidas de carunchos e sujeiras, as cortinas velhas e sujas, poeiras, total salubre. Ligamos para recepção informamos , e solicitamos a troca de quarto, pois sem condições de permanecer no mesmo, e ao verificarem constataram que realmente estava sujo e nos colocaram no quarto da frente, onde estava em condições, mais tinha uma janela que estava suja, como se na hora da limpeza, tivessem esquecido de passar pano e deixaram escorrendo , e secou com liquido branco. Enfim, ao perguntarem se estava de acordo com novo quarto, respondi que sim, mais que a janela estava digamos mal limpa, e para finalizar depois de um tempo saímos para rua, e ao esquecer meu celular quarto, retornei, e quando estou abrindo a porta, vem a camareira jovem pelo corredor com uma garrafinha e pano na mão, falando alto os números de dois quarto um seria o meu 324 e outro 334, que ela estaria em dúvida, qual teriam mandado ela limpar, pois no outro da frente onde era salubre já tinha gente faxinando, e ela foi em direção a esse quarto para ligar para recepção para se informar qual quarto deveria ir, e bem alto e bom som ela falou indignada para outra colega "Por que não vão para casa, essa gente chata". eu ouvi , entrei para pegar celular e quando estou saindo, ela repetiu.

    Elaine Cristina, 3 night family trip, Sep. 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Boa opção quanto a custo benefício

    Foi uma estadia muito agradável. O hotel é bem limpo e organizado. O quarto poderia ter algumas manutenções no ar condicionado (direcionadores de ar quebrados) e TV ( só pegam canais analógicos com imagem ruim. No mais atendimento e localização bons. Café da manhã gostoso.

    Eder Donizetti, 3 night family trip, Aug. 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Tranquilidade e confortável

    Otimo custo benefício perto de muitas atrações confortavel e limpo ...funcionários excelentes cafe muito bom .... recomendo

    Sandro, 2 night trip, Jul. 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    uma ótima hospedagem e localização

    Luiz, 2 night trip, Jul. 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ótima

    Foi td perfeito

    Daiana, 2 night trip, Jun. 11, 2021

    Verified Hotels.com guest review

See all 73 reviews