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All properties in Machu Picchu, Cusco (region), Peru
1 room, 2 adults

Susanna Inn Machu Picchu Hotel

3-star3 stars
Av Imperio de los Incas 642, Machu Picchu, 08681, Peru

Mountain hotel within easy reach of Aguas Calientes Hot Springs
  • Free buffet breakfast and free WiFi
  • Just added
  • Collect stampsYou can collect™ Rewards stamps here
  • Susanna went out of her way to make us feel welcome and comfortable. Amazing room…Dec. 22, 2019
  • This is a lovely new property so everything is fresh. They have gone upmarket on their…Dec. 11, 2019

Susanna Inn Machu Picchu Hotel

from A$101
  • Superior Twin Room, Mountain View
  • Superior Double Room, Mountain View
  • Superior Triple Room, Mountain View
  • Classic Double Room
  • Classic Twin Room
  • Family Triple Room, Mountain View
  • Standard Double Room
  • Basic Room

What’s around Susanna Inn Machu Picchu Hotel


  • Aguas Calientes Hot Springs - 12 min walk
  • Historic Sanctuary of Machu Picchu - 1 min walk
  • Cerro Machupicchu - 11 min walk
  • Manuel Chavez Ballon Site Museum - 26 min walk
  • Temple of the Condor - 45 min walk
  • Huayna Picchu - 3 mi / 4.8 km
  • Cocal Mayo Hot Springs - 8 mi / 12.9 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 47.1 miles/75.8 km
  • Machu Picchu Station - 5 min walk

At a glance

Key facts

Hotel size

  • This hotel has 6 rooms


  • Check-in time noon-11:00 PM
  • Check-out time is 9:00 AM
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Children (3 years old and younger) not allowed

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
Languages Spoken
  • English
  • Spanish

In the room

Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping

Susanna Inn Machu Picchu Hotel’s small print

Also known as

  • Susanna Inn Machu Picchu
  • Susanna Inn Machu Picchu Hotel Hotel
  • Susanna Inn Machu Picchu Hotel Machu Picchu
  • Susanna Inn Machu Picchu Hotel Hotel Machu Picchu


Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (18%) may be charged upon check-out to citizens of Peru regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Susanna Inn Machu Picchu Hotel

  • Does Susanna Inn Machu Picchu Hotel offer free cancellation for a full refund?
    Yes, Susanna Inn Machu Picchu Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Susanna Inn Machu Picchu Hotel currently open?
    This property is closed from August 3 2020 to December 15 2020 (dates subject to change).
  • Is parking offered at Susanna Inn Machu Picchu Hotel?
    Sorry, there's no parking at Susanna Inn Machu Picchu Hotel.
  • Are pets allowed at Susanna Inn Machu Picchu Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Susanna Inn Machu Picchu Hotel?
    You can check in from noon to 11:00 PM. Check-out time is 9:00 AM.

Recent reviews

Superb 9.2 From 82 reviews

Good 6.0
Experiência ruim.
A hospedagem é simples. Cama e travesseiros satisfatórios. O barulho é péssimo, ficamos ao lado do trem, e escuta quando ele passa, mesmo com a janela fechada. O horário do check-in é 12:00 hrs e o check out 09:00 hrs. Ou seja, você paga uma diária, mesmo ficando menos de 24 horas. Fomos para Machu Picchu, e retornamos as 10:40hrs da manhã. Pretendíamos tomar um banho para pegar o trem. Quando chegamos, eles haviam tirado nossas coisas do quarto, alegando que tinha outras reservas. O que parecia uma inverdade, já que não tinha movimento no hotel. Experiência ruim. E preço até alto pelo que oferecem. Café da manhã também normal.
us1 night trip
Exceptional 10.0
I loved this place and the owners and their daughter were super friendly and helpful in all respects. It’s a 3 minute walk from everything in the small town and they let my daughter and I know the best places to eat and how to find the best prices on souvenirs in town. Their breakfast room has breathtaking views of the river and the sheer cliffs of the area. If you’re visiting Machu Picchu and need a place to stay don’t hesitate to book a room here.
Loren, us1 night family trip
Exceptional 10.0
Great place, good location, very good quality stay! recommended in Aguas Calientes.
Diego, la1 night family trip
Exceptional 10.0
Great Hospitality
This is a must stay if the train does not bother you. Breakfast was great, the view while you’re eating breakfast was AMAZING. The owners were fabulous. She recommended many things for you to do while you kill time in aquas Calientes.
Giang, us1 night trip
Exceptional 10.0
stay at Susanna Inn if you’re going to Machu
Our stay at Susanna Hotel was fantastic! We felt everything was taken care of from the moment that we got off the train and we were picked up by someone from the hotel with the sign. When we arrived we were shown everything about our room and given some instructions about the town and even went to get our bus tickets to go to Machu Picchu and when to start lining up in the morning. We were able to store our luggage at the hotel while we did Machu Picchu which was a huge relief. The breakfast was great and had an amazing view of the river downstairs. Would definitely stay here again and recommend to my friends!
Michelle, ca1 night trip with friends
Exceptional 10.0
Our stay at Susana’s was great. The room was spacious, confortable and very well decorated. It had a window with a view of the river, gorgeous. Clean and nice bathroom with all the amenities. We left early to take the bus and they prepared a breakfast to go. The service they offer is wonderful, and personalized. We will love to go back.
Jeannete, us1 night family trip
Poor 2.0
Laptop/Watch Stolen from Bags
Items were stolen out of our bags when they were left in the care of the hotel. We left our bags with the hotel during the day when we went to Machu Picchu and we returned and picked them up and returned to Cusco. Upon checking in to our next hotel we realized that my girlfriends $1000 laptop and cable had been stolen from her bag and a $200 watch removed from my bag; the only two items of value in the bags. We had these items before checking in and our bags were in our supervision the entire time after checking out. The only time they were out of our sight were the 6 hours we left them at the hotel. Both items were hid well and would've required extensive searching to locate them in the bags. We contacted the hotel and they obviously denied responsibility. We then filed a police report and are waiting to hear back. I encourage to remove them from the sight until the police investigation is concluded and the perpetrater apprehended so that others don't experience the same problems.
Nathan, us1 night trip
Exceptional 10.0
Totally recommend
This new hotel is amazing, very chic, clean, great location and nice staff. Susanna treated us very nicely and the breakfast was very good also. We left our luggage there while we left for Machu Picchu with money and it was all there when we came back.
Christopher E, us1 night trip
Exceptional 10.0
Will stay again!
Great view from bedroom, comfortable bed, nice shower, and good breakfast! Hotel staff were very nice and accommodating.
Rebecca, us1 night trip
Exceptional 10.0
Amazing stay!..highly recommended!...superb staff
sixto, us1 night trip

Susanna Inn Machu Picchu Hotel

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