Masana Lodge

3.5 star property
3.5-star guesthouse with outdoor pool, near Polokwane Art Museum

Choose dates to view prices

Masana Lodge

Photo gallery for Masana Lodge

In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior
Executive Room
Breakfast, lunch, dinner served; local cuisine

Overview of Masana Lodge

6.2 out of 10 Good
6.2/10 Good

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
99 Johnson Street, Moregloed, Polokwane, Limpopo, 0700
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Airport pick-up service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Meeting room
  • Barbecue grills
Feel at home
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Bath or shower
  • Plasma TV
  • BBQ(s)

Room options

Standard Room

  • Sleeps 2
  • 1 Double Bed

Luxury Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Executive Room

  • Sleeps 2
  • 1 Queen Bed

Twin Room

  • Sleeps 2
  • 2 Large Single Beds

About this area

Getting around

  • Polokwane (PTG-Polokwane Intl.) - 16 min drive
  • Airport pickup service

Restaurants

  • Amarillo Spur - 6 min drive
  • McDonald's - 15 min walk
  • Falcon Rock Spur Steak Ranch - 19 min walk
  • Steers - 16 min walk
  • Mugg & Bean - 20 min walk

About this property

Masana Lodge

Masana Lodge is only 4.5 mi (7.3 km) from the airport and offers pick-up service (available 24 hours). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurant, which serves local cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a garden are other highlights.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Safe Travels (WTTC - Global) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Meeting room

Services

  • 24-hour front desk

Facilities

  • Garden
  • An outdoor pool

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately ZAR 120 for adults and ZAR 120 for children
  • Airport shuttle service is offered for an extra charge of ZAR 250 per vehicle

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (WHO)
  • GBAC STAR Facility Accreditation (global expert)
  • CovidClean (Safehotels - global expert)
  • Bureau Veritas (third-party expert - Global)

Policies

This property accepts credit cards and cash.

Also known as

Masana Lodge Polokwane
Masana Lodge Guesthouse
Masana Lodge Guesthouse Polokwane

Frequently asked questions

Does Masana Lodge offer free cancellation for a full refund?
Yes, Masana Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Masana Lodge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Masana Lodge?
Yes, there's an outdoor pool.
Are pets allowed at Masana Lodge?
Sorry, pets aren't allowed.
Is parking offered on site at Masana Lodge?
Yes, there's free self parking.
Is an airport shuttle service offered by Masana Lodge?
Yes, a shuttle from the airport to the hotel is available. The charge is ZAR 250 per vehicle.
What are the check-in and check-out times at Masana Lodge?
You can check in from 2:00 PM - midnight. Check-out time is 10:00 AM. Contactless social distancing is available.
Is there an on-site casino at Masana Lodge?
No, this guest house doesn't have a casino, but Meropa Casino & Entertainment World (10-min drive) is nearby.
What is there to do at Masana Lodge and nearby?
Masana Lodge has an outdoor pool and a garden.
Are there restaurants at or near Masana Lodge?
Yes, Restaurant offers local cuisine.

Reviews

6.2

Good

6.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Enjoyed the stay and would recommend the place
My was great, I enjoyed the stay. Apart from the dust on the blinds and the bathroom basin that indicated it was not cleaned properly but the service was great even when I showed them my concerns they were ready to remedy.
B, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
The room was clean and everything was in a good working condition
Eienah, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible one night stay at Masana Lodge polokwane
On arrival the guy who received us seemed clueless about what he was doing as he could not locate our online booking even after we showed him an email confirmation. The room given to us was clean. The aircon in the room was not effective as it is positioned in an awkward position in the room. The water was cold we queried the matter in the morning and we were informed that the main switch tripped, we were then sent to a different room to bath only to find that the shower head was mulfunctioning releasing misty water. On arrival no clarity was given whether breakfast was included or not in our package, when we asked in the morning the same guy who received us on arrival was clueless...we decided to check out and sort ourselves out with breakfast elsewhere.
Mzamo, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel not cleaned & shower leaking on the floor . Only one bath towel for 2 adults. And also one tea cup. Had to wait for 30 minutes at receptions waiting for confirmation and payment because i used hotel.com . Receptionist failed to even explain hotels info such as wife
Gilbert, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Never again
Upon entering the room the was muddy foot steps when asked was told it was raining the bathroom was not fully cleaned we had half a tissue the next mrning couldnt take a bath or use toilet as thr was no water what happend to back up
CT, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Letladi, 1-night trip
Verified Hotels.com guest review