Mandatory feesPay at property
You'll be asked to pay the following charges at check-in or check-out:
- For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
- Airport shuttle service is offered for an extra charge of COP 15000 per room (one-way)
Children & extra bedsPay at property
- If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
PetsPay at property
- Pets are allowed for an extra charge of COP 40000 per pet, per day
- Service animals exempt from fees
Pool, spa & gym (if applicable)Pay at property
- Pool access available from 9:00 AM to midnight
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
This property accepts Visa, Mastercard and American Express. Cash is not accepted.
Also known as
- Arena Beach Hotel Hotel
- Arena Beach Hotel Cartagena
- Arena Beach Hotel Hotel Cartagena