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Crowne Plaza Auckland, an IHG Hotel

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Standard Room, 2 Queen Beds, City View | 1 bedroom, Egyptian cotton sheets, minibar, in-room safe
Premium Room, 1 King Bed, Ocean View | 1 bedroom, Egyptian cotton sheets, minibar, in-room safe
Suite, 1 King Bed, Balcony, Ocean View | 1 bedroom, Egyptian cotton sheets, minibar, in-room safe
1 bedroom, Egyptian cotton sheets, minibar, in-room safe
1 bedroom, Egyptian cotton sheets, minibar, in-room safe

Overview of Crowne Plaza Auckland, an IHG Hotel

Crowne Plaza Auckland, an IHG Hotel

4.0 star property
4-star hotel in Auckland Central Business District with restaurant and bar/lounge

9.0/10 Superb

1,000 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is AU$300
Price available on 16/12/2022
Map
128 Albert St, Auckland, 1030

Room options

About this area

What's nearby

  • In Auckland Central Business District
  • Sky Tower - 1 min drive
  • Auckland Ferry Terminal - 8 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 27 min drive
  • Auckland Grafton Station - 4 min drive
  • Auckland Remuera Station - 6 min drive
  • Auckland Britomart Station - 14 min walk

Restaurants

  • Tonys Lord Nelson Restaurant - 2 min walk
  • Orbit 360° Dining - 3 min walk
  • The Sugar Club - 3 min walk
  • Father Ted's - 3 min walk
  • Remedy Coffee - 3 min walk

About this property

Crowne Plaza Auckland, an IHG Hotel

Located near a train station, Crowne Plaza Auckland, an IHG Hotel is a great choice for a stay in Auckland. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Aria Restaurant and Bar, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a sauna. Fellow travellers say great things about the comfortable beds and central location.

Languages

Chinese (Mandarin), Czech, Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 352 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (NZD 30 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 10 meeting rooms
  • Conference centre (10118 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • Czech
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Egyptian cotton sheets
  • Free cot/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Aria Restaurant and Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of NZD 38 for adults and NZD 19 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for NZD 65.00 per night

Parking

  • Self-parking costs NZD 30 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel

Frequently asked questions

Does Crowne Plaza Auckland, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Auckland, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Auckland, an IHG Hotel?
As of 2 Dec 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Auckland, an IHG Hotel on 18 Dec 2022 start from AU$249, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Auckland, an IHG Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Crowne Plaza Auckland, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Auckland, an IHG Hotel?
Yes. Self-parking costs NZD 30 per day.
What are the check-in and check-out times at Crowne Plaza Auckland, an IHG Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Crowne Plaza Auckland, an IHG Hotel?
No, this hotel doesn't have a casino, but SkyCity Casino (3-min walk) is nearby.
What is there to do at Crowne Plaza Auckland, an IHG Hotel and nearby?
Crowne Plaza Auckland, an IHG Hotel has a 24-hour fitness centre and a sauna.
Are there restaurants at or near Crowne Plaza Auckland, an IHG Hotel?
Yes, there's an on-site restaurant, Aria Restaurant and Bar. Nearby restaurants include Sal's Authentic New York Pizza (3-min walk), Kushi Takeaway (3-min walk) and Kiraku (4-min walk).
What's the area around Crowne Plaza Auckland, an IHG Hotel like?
Crowne Plaza Auckland, an IHG Hotel is in Auckland Central Business District, a short 3-minute walk from Sky Tower and 11 minutes' walk from University of Auckland. Travellers say that the local area is good for shopping and very central.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.2/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Auckland star hotel
Great central location within the city for shopping, food and entertainment. Walking distance to the pier. Clean rooms, restaurant, gym, and suana. What more can I say, other than the most memorable hospitality that provided us a home away from home feeling.
Binu, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yee Ming, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yasmin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good
Sudeep, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean tidy and central just wish we’d had a heads up from wotif about the roadworks. It was a bit stressful finding the entrance for us country bumpkins. Otherwise super impressed with staff who were so friendly
Dean, 1-night family trip
Verified Wotif guest review

8/10 Very good

I didn’t like the bathroom without exhaust, the toilet flush needs to be flushed twice
concepcion, 12-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyable stay
Being able to check in early was wonderful. Room clean and bed very comfortable. Young person who checked us in was very professional yet friendly. Thank you
Roger, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good spot nice and central
dan, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

It is the amazing staff that makes this property great. My daughter forgot her swim suit behind the door of our room after her check out. While she was on a tour, she realized and called me (in America). I called the hotel and the concierge went up to the room, found the suit and did it all with a smile. Love hotels like this. STAY HERE
Teresa, 4-night family trip
Verified Expedia guest review