Guests
All properties in Matsuyama, Ehime (prefecture), Japan

ANA Crowne Plaza Matsuyama, an IHG Hotel

Central hotel with 3 restaurants, connected to a shopping center, near Dogo Onsen

  • Free WiFi
From
A$108

Image gallery

  • Standard Room, 1 Single Bed, Non Smoking - Guest Room
  • Standard Room, 1 Single Bed, Non Smoking - Guest Room
  • Bathroom
  • Standard Room, 2 Single Beds, Smoking (Central Bldg) - Bathroom
  • Standard Room, 1 Single Bed, Non Smoking - Guest Room
Standard Room, 1 Single Bed, Non Smoking - Guest Room. Image 1 of 92.
1 / 92Standard Room, 1 Single Bed, Non Smoking - Guest Room
3-2-1 Ichiban-cho, Matsuyama, 790-8520, Ehime-ken, Japan
8.4.Very good.
  • Lovely hotel in a perfect location. Rooms are a good size and comfortable.

    Apr. 11, 2019

  • 繁華街に近い。

    Jul. 25, 2021

See all 372 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Transport options
Shopping
Dining options
Walkable

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Parking available
    • Bathtub
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 330 guestrooms
    • Daily housekeeping
    • 3 restaurants and 2 bars/lounges
    • Breakfast available
    • 24-hour fitness center
    • Self parking

    For families

    • Fridge
    • Private bathroom
    • Television
    • Free toiletries
    • Daily housekeeping
    • Hair dryer

    What’s around

    • Heart of Matsuyama
    • Matsuyama Castle - 17 min walk
    • Dogo Onsen - 31 min walk
    • Saka no Ue no Kumo Museum - 2 min walk
    • Bansuiso - 4 min walk
    • Akiyama Brothers Birthplace - 4 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 1 Single Bed, Non Smoking
    • Standard Room, 1 Single Bed, Non Smoking (Central Bldg)
    • Standard Room, 1 Single Bed, Smoking (Central Bldg)
    • Standard Room, 1 Queen Bed, Non Smoking (Central Bldg)
    • Standard Room, 2 Single Beds, Non Smoking (Central Bldg)
    • Standard Room, 2 Single Beds, Smoking (Central Bldg)
    • Standard Room, 1 Single Bed, Smoking
    • Standard Room, 1 Single Bed, Non Smoking
    • Standard Room, 1 Queen Bed, Non Smoking
    • Standard Room, 1 Queen Bed, Non Smoking
    • Standard Room, 1 Double Bed, Non Smoking (Central Bldg)
    • Standard Room, 1 Queen Bed, Smoking (Central Bldg)
    • Standard Room, 2 Single Beds, Non Smoking (Central Bldg)
    • Standard Room, 1 Double Bed, Smoking (Central Bldg)
    • Standard Room, 2 Single Beds, Smoking (Central Bldg)
    • Premium Room, 1 Queen Bed, Smoking (Annex)
    • Standard Room, 1 Queen Bed, Smoking
    • Junior Suite, 1 Queen Bed, Non Smoking
    • Junior Suite, 2 Single Beds, Non Smoking

    What’s around

    Landmarks

    • Heart of Matsuyama
    • Matsuyama Castle - 17 min walk
    • Dogo Onsen - 31 min walk
    • Saka no Ue no Kumo Museum - 2 min walk
    • Bansuiso - 4 min walk
    • Akiyama Brothers Birthplace - 4 min walk
    • Matsuyama Castle Ropeway - 7 min walk
    • Ninomaru Historical Garden - 9 min walk
    • Shinonome Shrine - 10 min walk
    • Enkoji Temple - 11 min walk
    • Ferris Wheel Kururin - 13 min walk

    Getting around

    • Matsuyama Airport (MYJ) - 6 min drive
    • Matsuyama Station - 22 min walk
    • Dogo onsen station - 3 min drive
    • Matsuyama Kume Station - 5 min drive
    map
    See on map
    3-2-1 Ichiban-cho, Matsuyama, 790-8520, Ehime-ken, Japan

    At a glance

    Hotel size

    • This hotel has 330 rooms
    • This hotel is arranged over 14 floors

    Arriving/leaving

    • Check-in time 2 PM-midnight
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite self parking (JPY 1200 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 3 restaurants
    • 2 bars/lounges
    • Room service (during limited hours)

    Things to do

    • 24-hour fitness facilities
    • Fitness facilities

    Working away

    • Business centre
    • Meeting rooms

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter

    Facilities

    • Lift
    • Safe-deposit box at front desk
    • Designated smoking areas

    Accessibility

    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business centre

    Languages Spoken

    • English
    • Japanese
    • Korean

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Slippers
    • Iron/ironing board (on request)

    Freshen up

    • Private bathroom
    • Deep soaking bathtub
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • TV
    • Pay movies
    • Satellite TV channels
    • DVD player

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Fridge

    More

    • Daily housekeeping

    Special features

    Dining

    Unkai - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

    Tohen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of JPY 2450 per person (approximately)

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Self parking costs JPY 1200 per night
    • Parking height restrictions apply

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    Policies

    The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts credit cards and cash.

    Also known as

    • Ana Hotel Matsuyama
    • Ana Matsuyama
    • Matsuyama Ana Hotel
    • ANA Crowne Plaza Matsuyama Hotel
    • ANA Crowne Plaza Matsuyama Hotel

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, ANA Crowne Plaza Matsuyama, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs JPY 1200 per night.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 2 PM - midnight. Check-out time is 11 AM.
    • Yes, there are 3 onsite restaurants, featuring Japanese cuisine. The dining venue will be unavailable from October 25 2021 to March 1 2022 (dates subject to change). Nearby restaurants include Redondo Coffee (3-min walk), Matsuya (3-min walk), and Salvatore Cuomo & Bar Matsuyama (3-min walk).
    • ANA Crowne Plaza Matsuyama, an IHG Hotel has 2 bars and a 24-hour fitness center.
    8.4.Very good.
    • 8.0.Very good

      It was very close to a range of cafes and restaurants as well as the castle and other tourist spots.

      Tris, 1 night family trip, Jan. 4, 2020

      Verified Expedia guest review

    • 8.0.Very good

      It is a nice hotel, but the staff are not so accommodating. However, it is a good hotel and you should be pleased.

      1 night business trip, Nov. 10, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Matsuyama stay

      Great visit! Good location.

      1 night trip with friends, Sep. 3, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great location and large rooms

      Good sized rooms, potable water, and great location for getting to the castle and to the famous Dogo Onsen hot spring spa ( inspiration for the Onsen in the anime ‘Spirited Away’) as you can ride the Botchan densha from right in front of the hotel.

      Nicholas, 1 night romance trip, Jun. 11, 2019

      Verified Hotels.com guest review

    • 2.0.Poor

      I stayed here for 4 nights. Very uncomfortable hotel room. The bedding setup was decidedly unhygienic. Very friendly housekeeping staff, nevertheless. 3 stars at most.

      PChan, 2 night trip, May 17, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Convenient for visiting Matsuyama Castle (short walk up Ropeway Street to cable car station) and for shopping. Directly on tram route. Impressive hotel, I think it hosts large conferences, felt posh. Our room had a view of the pretty rooftop Japanese garden. Combini store on next corner for snacks.

      2 night family trip, Mar. 24, 2019

      Verified Expedia guest review

    • 4.0.Fair

      Unhappy!

      Hotel was fine, room good ... the breakfast was expensive and TERRIBLE! Poor quality, hot selections were cold and often undercooked.

      1 night romance trip, Jan. 28, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      駐車場料金が高い。

      1 night family trip, Nov. 5, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      夜中もずっと、工事⁉️の音がうるさくて💦

      sumiko, 3 night trip, Oct. 30, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      立地、清潔感良かった

      hayaka, 1 night trip, Oct. 12, 2021

      Verified Expedia guest review

    See all 372 reviews