Southbank Hotel by Marriott Jacksonville Riverwalk

Property class: 3.5
Riverfront hotel with outdoor pool, near Baptist Medical Center Jacksonville

Choose dates to view prices

At Southbank Hotel by Marriott Jacksonville Riverwalk, you'll be a short five-minute drive from VyStar Veterans Memorial Arena and Baptist Medical Center Jacksonville. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a fitness centre, a terrace and a garden. The comfortable beds and helpful staff get great marks from fellow travellers. Public transportation is only a short walk: Riverplace Station is 7 minutes and San Marco Station is 11 minutes.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 23 meeting rooms
  • Terrace

For families (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is AU$208
includes taxes & fees
27 Oct - 28 Oct

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 2 Queen Beds, Pool View

A hotel room with a desk, two beds, a chair, and a view of buildings.

Room, 2 Queen Beds, Pool View

8.6 out of 10
Excellent
(14 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with a view of buildings.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(136 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Partial Water View)

A hotel room with a bed, a TV, a desk, a chair, a sofa, and a window with a view.

Junior Suite, 1 Bedroom (Partial Water View)

7.0 out of 10
Good
(13 reviews)
  • River view
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

A hotel room with a large bed, a desk, a chair, a television, and a window with a view of buildings.

Room, 1 King Bed, Pool View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Partial River View)

A hotel room with a large bed, a desk, a chair, a television, and a window with a view of buildings.

Room, 1 King Bed, River View (Partial River View)

8.8 out of 10
Excellent
(23 reviews)
  • River view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with a desk, two beds, a chair, and a view of buildings.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(84 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View (Partial River View)

A hotel room with a desk, two beds, a chair, and a view of buildings.

Room, 2 Queen Beds, River View (Partial River View)

7.4 out of 10
Good
(11 reviews)
  • River view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, River View

A waterfront view with a city skyline, a dock, and a pedestrian walkway.

Room, 1 Queen Bed, River View

8.0 out of 10
Very good
(13 reviews)
  • River view
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, River View (Mobility Accessible, Tub)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, River View (Mobility Accessible, Tub)

7.0 out of 10
Good
(7 reviews)
  • River view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

Room

  • Sleeps 10

Room

  • Sleeps 4

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About the area

Map
1515 Prudential Dr, Jacksonville, FL, 32207

What's nearby

  • Friendship Park - 7 min walk - 0.7 km
  • Florida Theatre - 18 min walk - 1.6 km
  • VyStar Veterans Memorial Arena - 6 min drive - 3.6 km
  • EverBank Stadium - 7 min drive - 4.6 km
  • Daily's Place - 7 min drive - 4.3 km

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 25 min drive
  • Jacksonville International Airport (JAX) - 25 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 44 min drive
  • Daytona Beach, FL (DAB-Daytona Beach Intl.) - 88 min drive
  • Jacksonville Station - 15 min drive
  • Riverplace Station - 7 min walk
  • San Marco Station - 11 min walk
  • Kings Avenue Station - 12 min walk

Restaurants

  • ‪The Bearded Pig - ‬9 min walk
  • ‪The Southern Grill - ‬7 min walk
  • ‪Locals' - ‬8 min walk
  • ‪Ruth's Chris Steak House - ‬10 min walk
  • ‪Morton's The Steakhouse - ‬3 min drive

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

  • At Southbank Hotel by Marriott Jacksonville Riverwalk, you'll be a short five-minute drive from VyStar Veterans Memorial Arena and Baptist Medical Center Jacksonville. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a fitness centre, a terrace and a garden. The comfortable beds and helpful staff get great marks from fellow travellers. Public transportation is only a short walk: Riverplace Station is 7 minutes and San Marco Station is 11 minutes.

At a glance

Hotel size

    • 322 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (2 total, up to 11 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • On-site parking only available on request
    • Uncovered on-site self-parking (USD 16.00 per day; includes in/out privileges)
    • On-site motorhome/coach/lorry parking (fees apply)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Pool gate

What to do

  • Pool table
  • Golfing nearby

Working away

  • 24-hour business centre
  • 23 meeting rooms
  • Conference centre (39749 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1980
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 107
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 20 for adults and USD 5 to 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per night, plus a one-off cleaning fee of USD 50

Parking

  • Uncovered self-parking costs USD 16.00 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk Hotel
Jacksonville Wyndham Riverwalk
Riverwalk Jacksonville
Wyndham Jacksonville
Wyndham Jacksonville Riverwalk
Wyndham Riverwalk
Wyndham Riverwalk Hotel Jacksonville
Wyndham Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk

Frequently asked questions

Does Southbank Hotel by Marriott Jacksonville Riverwalk offer free cancellation for a full refund?

Yes, Southbank Hotel by Marriott Jacksonville Riverwalk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 11 kg per pet. There's a charge of USD 50.00 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes. Self-parking costs USD 16.00 per day. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Southbank Hotel by Marriott Jacksonville Riverwalk?

Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Southbank Hotel by Marriott Jacksonville Riverwalk?

No, this hotel doesn't have a casino, but bestbet Orange Park (21-min drive) is nearby.

What is there to do at Southbank Hotel by Marriott Jacksonville Riverwalk and nearby?

Southbank Hotel by Marriott Jacksonville Riverwalk has an outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, there's an on-site restaurant.

What's the area around Southbank Hotel by Marriott Jacksonville Riverwalk like?

Southbank Hotel by Marriott Jacksonville Riverwalk is located by the river in Downtown Jacksonville, a short 7-minute walk from Riverplace Station and 10 minutes' walk from Friendship Park. Travellers say that the area is walkable and good for shopping.

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Reviews

Southbank Hotel by Marriott Jacksonville Riverwalk Reviews

8.2

Very good

8.2

Cleanliness

7.4

Amenities

8.6

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's restaurant offered excellent food and service with great views and a good variety of options. (55 reviews)
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Popular mentions

Room
Service staff
Location
Bed
Bar
Lobby
Breakfast
Food
Restaurant
Parking

Reviews

Verified review

8/10 Very good

Clean rooms , staff that we did interact with was nice - front desk, bar tender, hostess at breakfast- we did the buffet so didn’t really interact much with waitress… the room was clean - the shower head was little questionable- not mounted well to the wall, and it looked like it was falling out but it wasn’t leaking or anything like that…the room worked great for the night and was at a great location if you are going to an event near by
Verified review

10/10 Exceptional

Excellent staff. Very friendly and helpful.
Verified review

10/10 Exceptional

Good location, comfortable and friendly staff.
Verified review

8/10 Very good

Clean room, comfortable bed. Nice location on the river.
Verified review

10/10 Exceptional

We love the comfortable beds, staff and quiet convenience of Southbank. Great value. We stay here often.
Verified review

10/10 Exceptional

Friendly staff, clean room. Enjoyed our stay
Verified review

10/10 Exceptional

Room was spotless, staff were nice and helpful.
Verified review

10/10 Exceptional

Excellent location - across from RiverWalk. Great restaurant adjacent to the hotel - Chart Restaurant. Views of downtown. Avis/Budget car rental on site - so convenient.
Verified review

10/10 Exceptional

Easy check in, staff was very helpful. Convenient location.
Verified review

10/10 Exceptional

Excellent check-in, staff was GREAT and room was spacious, clean and comfortable.
Verified review

8/10 Very good

The staff were helpful and accommodating-great! Breakfast was awesome. Location is right on the Riverwalk. Renovation is underway in many parts of the hotel.
Verified review

8/10 Very good

Clean room,nice room,friendly staff..location
Verified review

10/10 Exceptional

Room was spotless and the staff was courteous
Verified review

10/10 Exceptional

Great service, location, staff and food!
Verified review

10/10 Exceptional

Great staff, easy parking. Good eats
Verified review

10/10 Exceptional

It was a short stay, but staff and the facility were great. Did not have a chance to use any amenities. Would go again.
Verified review

8/10 Very good

The breakfast was really good, cook to order for a fee but the prices were decent.
Verified review

10/10 Exceptional

Staff was friendly and very helpful. Room was clean and nice amenities-nice pool and lobby area.
Verified review

10/10 Exceptional

The staff was great and check in was easy. Rooms were nice and clean. The shared areas were nice as well. The area around the hotel was amazing, definitely go on the Riverwalk. I would stay here again
Verified review

4/10 Fair

Staff is very friendly. However, this hotel is under active construction. I didn’t know that before booking.
Verified review

10/10 Exceptional

Room was clean and comfortable.
Verified review

10/10 Exceptional

Room was nice and clean
Verified review

8/10 Very good

Staff was great and i enjoyed the rest!
Verified review

8/10 Very good

Friendly, helpful staff. Comfortable bed, large counter space in the bathroom.
Verified review

10/10 Exceptional

Very clean great staff 10 /10