Pullman Cairns International

Photo gallery for Pullman Cairns International

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Pool
Outdoor pool
Rooftop pool
Room

Overview of Pullman Cairns International

UNESCO Sustainable Travel Pledge

Pullman Cairns International

5.0 star property
Luxury hotel with spa, near Cairns Esplanade

8.4/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$322
Price available on 4/9/2022
Map
17 Abbott Street, Cairns, QLD, 4870
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Self parking
  • Spa tub
  • Room service
  • 11 meeting rooms
For families
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In Cairns Central Business District
  • Cairns Esplanade - 12 min walk
  • Cairns Central Shopping Centre - 13 min walk
  • Reef Hotel Casino - 1 min drive

Getting around

  • Cairns Intl. Airport (CNS) - 14 min drive
  • Freshwater Station - 12 min drive
  • Redlynch Station - 13 min drive
  • Cairns Station - 15 min walk

About this property

Pullman Cairns International

Located 4.3 mi (6.9 km) from the airport, Pullman Cairns International puts you 0.6 mi (1 km) from Cairns Esplanade and 0.7 mi (1.1 km) from Cairns Central Shopping Centre. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. An outdoor pool, a bar/lounge, and a 24-hour fitness center are other highlights at this luxurious hotel. Fellow travelers like the helpful staff and location.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 321 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 12:30 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (AUD 20 per day)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 6:30 AM–9:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • 11 meeting rooms
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Vie Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Dining

Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered.
Coco's Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of AUD 39 per person (approximately)
  • Late check-out can be arranged for an extra charge of AUD 20
  • Credit card charges are subject to an extra charge of AUD 100

Parking

  • Covered self parking costs AUD 20 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Pullman Cairns International
Pullman Hotel Cairns International
Sebel Hotel Cairns
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Pullman Cairns International Hotel
Pullman International Hotel
Pullman International
Pullman Cairns Cairns
Pullman Cairns International Hotel
Pullman Cairns International Cairns
Pullman Cairns International Hotel Cairns

Frequently asked questions

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Good location
Good location. Pleasant to stay.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Room overpriced and old
Room is overpriced and old. Walls and furniture are paint chipped and smelled like a smokers room. Shower wouldn't spray properly and duty managers response to this was "its not as bad as i thought". Bad when you are paying premium price. Breakfast buffet overpriced and breakfast coffee machine broken for 3 days. Reception staff were friendly and helpful.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location and lovely spacious rooms.
Paul, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Sunny Su Yang, 4-night trip
Verified Expedia guest review

8/10 Very good

Staff were great, room service was terrible and the place is looking tired.
Ian, 8-night romance trip
Verified Wotif guest review

8/10 Very good

Great staff good position in city Rooms are ready for a refurbishment, as tourist trade picks up.
Ian, 2-night romance trip
Verified Lastminute guest review

10/10 Exceptional

Nice place to stay. Room is clean and modern stylish. The bed also very comfortable. Love the swimming pool and the spa.
Elly, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

Lovely spacious rooms, with all the things you expect in a good hotel. Would stay again.
Kerry, 3-night romance trip
Verified Expedia guest review

4/10 Fair

The pool had a horrible mould smell. There are quite a lot of phone towers attached to the roof so the EMF was extraordinarily high. The staff were super friendly but the atmosphere was not good - kind of dark and dreary.
Alina, 1-night family trip
Verified Expedia guest review

4/10 Fair

Unfortunately this hotel was not at the level we expected for the price we paid. Old, items out of service, were just the beginning. Only saving grace was the helpful reception staff. Will not be staying here again.
Ben, 5-night family trip
Verified Expedia guest review