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Marquis Reforma Hotel Spa

Luxury hotel with spa, near Torre Mayor

  • Free WiFi
From
A$240

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  • Pool
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Paseo De La Reforma 465 Col Cuauhtemoc, Mexico City, 6500, CDMX, Mexico
9.4.Exceptional.
  • A lot better than expected. We got an upgrade without asking for it. The view was just…

    Nov. 30, 2021

  • Average hotel, great location. Nice breakfast

    Nov. 27, 2021

See all 495 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) and GBAC STAR Facility Accreditation (global expert) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Walkable
Convenient
Dining options
Transport options
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 209 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 1 indoor pool
  • Breakfast available

For families

  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping

What’s around

  • In Reforma
  • Chapultepec Park - 6 min walk
  • The Angel of Independence Monument - 9 min walk
  • U.S. Embassy - 10 min walk
  • Castillo de Chapultepec - 13 min walk
  • Museo Nacional de Antropologia - 17 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Sky Suite Two Double Beds
  • Deluxe Room (1 King or 2 Double Beds)
  • Junior Suite 1 King or 2 Double Beds
  • Sky Suite King Bed
  • Loft City View King

What’s around

Landmarks

  • In Reforma
  • Chapultepec Park - 6 min walk
  • The Angel of Independence Monument - 9 min walk
  • U.S. Embassy - 10 min walk
  • Castillo de Chapultepec - 13 min walk
  • Museo Nacional de Antropologia - 17 min walk
  • Torre Mayor - 2 min walk
  • Tamayo Museum of Contemporary Art - 13 min walk
  • Templo Mayor Museum - 4 mi / 6.5 km

Getting around

  • Benito Juarez International Airport (MEX) - 11 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 108 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 42 min drive
  • Mexico City Buenavista Station - 4 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 14 min drive
  • Sevilla Station - 8 min walk
  • Chapultepec Station - 14 min walk
  • Insurgentes Station - 19 min walk
  • Airport shuttle (surcharge)
map
See on map
Paseo De La Reforma 465 Col Cuauhtemoc, Mexico City, 6500, CDMX, Mexico

At a glance

Hotel size

  • This hotel has 209 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (USD 8 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Number of indoor pools - 1
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Mountain biking on site
  • Steam room
  • Sauna

Working away

  • Business centre
  • Number of meeting rooms - 1
  • Conference space
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa Marquis has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Sikeiros Sports Piano Bar - Onsite piano bar.

Los Canarios - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.

Cuchara de San Sebastian - This restaurant specializes in Spanish cuisine. Open select days.

A la Parilla - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Breakage deposit: USD 100 per stay

Optional extras

  • Wired Internet access is available in guestrooms for USD 200 for 24 hours (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 92 per vehicle (roundtrip, Maximum occupancy 2)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Childcare is available for an extra charge
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle service for children up to age 11 costs USD 0

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs USD 8 per day

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the spa
  • Guests under 18 years old are not allowed in the health club or fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

  • Marquis Reforma Hotel Spa
  • Spa Reforma
  • Marquis Hotel Mexico
  • Marquis Reforma Hotel Mexico City
  • Marquis Reforma Mexico City
  • Marquis Reforma Spa
  • Marquis Reforma Mexico City
  • Marquis Reforma Hotel Spa Hotel
  • Marquis Reforma Hotel Spa Mexico City
  • Marquis Reforma Hotel Spa Hotel Mexico City
  • Marquis Reforma
  • Marquis Reforma Hotel
  • Marquis Reforma Hotel Spa
  • Marquis Reforma Spa
  • Reforma Marquis
  • Spa Hotel Marquis
  • Spa Marquis Reforma

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Marquis Reforma Hotel Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 8 per day.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, Sikeiros Sports Piano Bar offers Mexican cuisine. Nearby restaurants include La Casa de Las Enchiladas (4-min walk), La cicciolina (4-min walk), and Maisón Kayser Paris (5-min walk).
  • Yes, an airport shuttle is available. The charge is USD 92 per vehicle roundtrip.
  • Have fun during the warmer months with activities such as mountain biking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Marquis Reforma Hotel Spa also has a sauna and a steam room.
9.4.Exceptional.
  • 10.0.Exceptional

    Extremadamente fabuloso y especial la estadía. Muy cómodo y servicial

    Ibrahim, 2 night business trip, Nov. 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Mr and Mrs Huizar

    Been to CDMX 4 times and by far this is the best hotel we have stayed at. From Hotel to staff to services provided. Had breakfast daily at the hotel, delicious, best salmon bagel with fresh green juice. Husband favorite was bacon and ham Molletes. Setting my next trip staying here again in March. This place is walking distance to Chapultepec and we didn’t have enough if it need to go back and explore it. We realized you need a couple of days to do this beautiful park and museum.

    4 night trip, Nov. 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice and well located - Room service took forever!

    Hotel is very nice, comfortable, clean and well located but room service (2 times) took forever to arrive (more than 1 hour) we called and they told us 5 minutes and wait for another 15mins, food is very good though

    1 night family trip, Oct. 31, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Very disappointing

    On the surface the hotel seems luxurious but it's purely on the surface. It seems to be neglected or falling apart. The air conditioner was extremely noisy. The WiFi never really worked properly. And the restaurant food was some of the worst food I've had in a hotel anywhere. The one bright spot was that the employees seemed to be doing their best with rough conditions and were extremely gracious and attentive.

    Chad, 3 night trip, Oct. 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent 100% recommended Great location

    Ana, 3 night trip with friends, Oct. 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    El mejor de los mejores encantado

    Alejandra, 3 night trip with friends, Oct. 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent Option in Mexico City, very well located

    Excellent service and hospitality. Also, very safe and clean.

    Jorge Arturo, 1 night trip with friends, Oct. 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome hotel and service

    We stayed for 5 days and had a great experience, everything is within walking distance, shops, all types of restaurants, Bosque de Chapultepec,ángel de la independencia and more. The staff will go out of their way to fulfill your needs, they make you feel at home. We also tried the spa services and were very relaxing without the high price tag. We’ll be back every time we visit Mexico City, Viva Mexico!!!!!

    Mario, 4 night trip, Sep. 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The Marquis has a great location, the staff were all friendly and helpful, and the restaurant had great breakfast. The rooms are well maintained and cleanly. The only issue we had was there was a mistake in the billing, due to us having changed rooms to a larger suite, but was corrected when we pointed it out.

    Kenneth, 4 night trip, Sep. 4, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    This is a modern and well-maintained property, extremely well-located for business travelers, . Loved the way they have a Covid-testing facility available on premises, which makes returning to USA easier. I was disappointed with the F&B, mainly due to a suspicious incident: when I checked in with my wife and daughter, I gave the reception my Amex card for incidentals and he ran it and had me sign the slips. After we put our stuff in the rooms, I stayed there and my wife and daughter went to the restaurant to have a bite. My wife signed the bill to our room, about USD 40. After she was in the room for about 30 minutes and we were sleeping, we hear a knock on the door. It is 11h40 pm! It was room service. We say we didn't order room service, he says you have to pay the bill from the restaurant. So I open the door and a hotel employee has the bill and a card machine. I tell him that my wife has already charged the bill to the room and he says it wasn't accepted, so I give him my Amex card and he takes it, saying he will come back. I tell him: "Oh no, you are not taking my card and disappearing!" He says "my machine doesn't take Amex, I have to go to the reception" so I give him a Visa card instead which I hadn't planned on using during the trip and he puts it in the machine. The next day, I describe the incident to the reception attendant and he says: "It's a mistake on our part, but we won't bill you twice" . There were other small inconveniences but none rising to this level

    Elias, 3 night family trip, Sep. 3, 2021

    Verified Expedia guest review

See all 495 reviews