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Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

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Room amenity
Indoor pool
Indoor pool
Junior Suite, 1 King Bed, Accessible (Mobil, Tub) | In-room safe, desk, laptop workspace, blackout curtains
Executive Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Overview of Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

3.5 star property
3.5-star hotel with indoor pool, near Colonie Center Mall

8.6/10 Fabulous

1,001 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is AU$225
Price available on 18/12/2022
Map
660 Albany Shaker Rd, Albany, NY, 12211

Room options

About this area

What's nearby

  • Colonie Center Mall - 4 min drive
  • Crossgates Mall - 7 min drive
  • University at Albany - 7 min drive
  • Albany Medical Center - 20 min drive
  • MVP Arena - 17 min drive

Getting around

  • Albany, NY (ALB-Albany Intl.) - 3 min drive
  • Schenectady, NY (SCH-Schenectady County) - 27 min drive
  • Hudson, NY (HCC-Columbia County) - 42 min drive
  • Albany-Rensselaer Station - 15 min drive
  • Schenectady Station - 19 min drive
  • Albany International Airport Station - 28 min walk
  • Free airport shuttle

Restaurants

  • Blu Stone Bistro - 3 min walk
  • Koto Japanese Steak House - 4 min walk
  • Warehouse Grill & Barbeque - 10 min walk
  • Reel Seafood Company - 12 min walk
  • Dunkin' - 13 min walk

About this property

Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

Located only 1.5 mi (2.4 km) from the airport, Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel offers a free shuttle (available 24 hours). The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mr. D's, which serves American cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 322 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 40 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • Uncovered on-site extended parking (USD 15 per day)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11:30 AM on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Travelling with children

  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 14 meeting rooms
  • Computer station
  • Conference centre (23433 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 1974
  • ATM/banking
  • Fireplace in lobby
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone
  • Desk chair

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mr. D's – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Breakfast costs between USD 8 and USD 13 for adults, and USD 5 and USD 12 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Uncovered extended parking costs USD 15 per day
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser and cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Desmond
Desmond Albany
Desmond Hotel
Desmond Hotel Albany
Hotel Desmond
The Desmond Hotel Conference Center
The Desmond Hotel Albany
Crowne Plaza Albany The Desmond Hotel
Crowne Plaza Albany The Desmond Hotel an IHG Hotel
Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel Hotel
Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel Albany

Frequently asked questions

Does Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel on 18 Dec 2022 start from AU$225, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
You can check in from 4:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
No, this hotel doesn't have a casino, but Rivers Casino & Resort (20-min drive) is nearby.
What is there to do at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel and nearby?
Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
Yes, Mr. D's offers American cuisine. Nearby restaurants include Koto Japanese Steak House (4-min walk), Warehouse Grill & Barbeque (10-min walk) and Reel Seafood Company (12-min walk).

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

Maricruz, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Superb, safe and clean
The staff were so lovely . Tracy in the restaurant made us feel at home after a long flight ! I wish we had the energy to use the pool & gym but a good meal can be just as healthy . Our room felt safe and comfortable . Very clean. The tub drain was slow —- only flaw I can really think of. A great restful spot .
helen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel Lay-out
Great layout of the hotel. The very comfortable bar and restaurant do not disturb those guests in their rooms. Rooms were clean and beds high quality.
Daniel, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

We had a mix up at check in and was given a room that was already occupied. The front desk clerk Evan was very apologetic and sorted it all out. There were multiple events being held over the weekend and there was one group that was really loud in the hallway after 10pm the 2nd night and then they started up again like 3in the morning. It took a long time before they were stopped. I feel as if the hotel staff could have done a better job at taking care of that. The fire alarm went off the first night. Other than that the hotel itself is very clean and the staff very friendly. The restaurant was very nice and the breakfast, dinner and desserts were excellent The pool was too cold to enjoy.
louis, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alice, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Michelle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review