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1 room, 2 adults

Andaz by Hyatt – Palm Jumeirah

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
The Palm Jumeirah, Dubai, Dubai, 390068, United Arab Emirates

5-star beachfront hotel with spa, near Dubai Marina
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Perfect Jun. 27, 2020
  • It was wonderful! the property and the staff were great!!!Jun. 22, 2020

Andaz by Hyatt – Palm Jumeirah

from A$206
  • Andaz Deluxe Room with Balcony
  • Andaz Room
  • Andaz Twin Room
  • Andaz Suite
  • Andaz Room with View
  • Andaz Twin Room with View
  • Family Room
  • Suite, Terrace
  • Suite (Royal)
  • Suite (Prince)

What’s around Andaz by Hyatt – Palm Jumeirah

Landmarks

  • In Palm Jumeirah
  • Dubai Marina - 18 min walk
  • American University of Dubai (AUD) - 2.5 mi / 4 km
  • Dubai College - 2.8 mi / 4.6 km
  • Aquaventure - 2.7 mi / 4.4 km
  • Dubai Marina Mall - 4.9 mi / 7.9 km
  • Souk Madinat Jumeirah - 5.1 mi / 8.2 km
  • Burj Al Arab - 5.7 mi / 9.1 km

Getting around

  • Dubai Intl. Airport (DXB) - 29 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 36 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 47 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 217 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Beach sunloungers
  • Outdoor pool
  • Free pool cabanas
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Pool sunloungers
  • Beach towels
  • Pool umbrellas
Working away
  • Number of meeting rooms - 4
  • Conference centre
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian
  • Urdu

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Ora Spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

The Locale - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

KnoX - This bar specializes in international cuisine and serves dinner only. Happy hour is offered. Open daily.

Hanami - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Andaz Lounge - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Andaz by Hyatt – Palm Jumeirah’s small print

Also known as

  • Andaz by Hyatt – Palm Jumeirah Hotel Dubai
  • Andaz by Hyatt – Palm Jumeirah Hotel
  • Andaz by Hyatt – Palm Jumeirah Dubai
  • Andaz Dubai The Palm A concept by Hyatt

Policies

This property’s cabana pool is reserved for adults only.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 10:00 AM to 7:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    The property affirms that it follows sanitization practices of GBAC STAR - Hyatt guidelines.

    The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: AED 20 per person, per night

    Deposit: AED 300.0 per night

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Rollaway beds are available for AED 200.0 per night

    Full breakfast is offered for an extra charge of AED 160 for adults and AED 80 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of AED 550 per vehicle (roundtrip, Maximum occupancy 4)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Andaz by Hyatt – Palm Jumeirah

    • Is there a pool at Andaz by Hyatt – Palm Jumeirah?
      Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
    • Are pets allowed at Andaz by Hyatt – Palm Jumeirah?
      Sorry, pets and service animals aren't allowed.
    • Is parking offered at Andaz by Hyatt – Palm Jumeirah?
      Yes, there's free self and valet parking.
    • Is airport shuttle service offered by Andaz by Hyatt – Palm Jumeirah?
      Yes, an airport shuttle is available. The charge is AED 550 per vehicle roundtrip.
    • What are the check-in and check-out times at Andaz by Hyatt – Palm Jumeirah?
      You can check in from 3:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Andaz by Hyatt – Palm Jumeirah?
      Yes, there are 2 onsite restaurants.

    Recent reviews

    Fabulous 8.8 From 27 reviews

    Exceptional 10.0
    One of my best staycation .
    renata, ie1 night trip with friends
    Exceptional 10.0
    Excellent experience will visit again sometime.
    It was amazing, very good services and Chery Courteous staff. It was an excellent stay got a free room upgrade and excellent and friendly service.
    ie2 night trip
    Good 6.0
    good location
    new property good location
    ferran, gb1 night trip with friends
    Exceptional 10.0
    Everything about our stay in andaz hotel was amazing.
    Aleksandras, gb6 night trip
    Poor 2.0
    The front desk manager vishal n his lady colleague very untruthful uncourteous we came to checkin at 2pm the lady told us to wait room will be ready in 5 minutes on returning she told me we r upgrading you so u need to wait for more 30 mins later the manager comes up and says pls bear with us and room as we are upgrading u will take few mins finally they gave us the keys at 3.30pm and gave us a room less then what we booked from. We bòoked for a room with balcony but we got a room without it n no view.Secondly this hotel as per uae 5 star stds is actually a 4 star hotel The only saving grace is the excellent breakfast and excellent service.
    aditya, ie2 night trip
    Exceptional 10.0
    Stylish hotel and meticulous service
    The Andaz by Hyatt was absolutely wonderful, cosy and stylish hotel with a meticulous service. Particular appraise for the delicious buffet breakfast - if you choose to stay here, dont miss out the breakfast.
    iina, ie5 night trip with friends
    Exceptional 10.0
    Very nice and new boutique hotel by Andaz
    This is our third time in Dubai. Our overall experience at Andaz Dubai The Palm has exceeded our expectations, only second to Burj Arab and exceeding Atlantis the Palm by far. The hotel has been opened for about a month only and is a nice boutique hotel typical of the Andaz brand (though other Andaz hotels, e.g. Amsterdam, may be more chic in terms of interior design). The food (breakfast, lunch & dinner) is truly excellent. One of the best buffet breakfast we have had. Wide range of starters, main course, and desert is available on the menu. Sous chef Ambedkar and desert head chef Nitesh Kuniyal are not only chefs with exceptional culinary skills, but also extremely friendly and courteous, making our every dining experience so enjoyable. Front desk staff Jinky and concierge staff Yashin are also commendable as they are always helpful and pleasant. Andaz Dubai is definitely among our top choices on our Dubai hotel list.
    hk5 night family trip

    Andaz by Hyatt – Palm Jumeirah

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