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Holiday Inn Express Suites Downtown, an IHG Hotel

City-center hotel within walking distance of London Convention Center

  • Free buffet breakfast and free WiFi
From
A$124

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1 / 29Guest Room
7.6.Good.
  • We had a pleasant stay at the hotel it is in a good location to many bars and restaurants…

    Jul. 5, 2018

  • The front desk receptionists were great during check in and out

    Mar. 28, 2021

See all 441 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Walkable
Dining options
Easy parking
Quiet
  • Free WiFi
  • Parking available
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 109 smoke-free guestrooms
  • Daily housekeeping
  • Fitness center
  • Self parking
  • Business center
  • 24-hour front desk

For families

  • Free cots/infant beds
  • Microwave
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Downtown London
  • Budweiser Gardens - 12 min walk
  • London Convention Center - 7 min walk
  • Covent Garden Market - 12 min walk
  • Victoria Park - 13 min walk
  • Citi Plaza Mall - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Standard Room
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)
  • Executive Suite, 1 King Bed, Non Smoking

Location

  • In Downtown London
  • Budweiser Gardens - 12 min walk
  • London Convention Center - 7 min walk

What’s around

Landmarks

  • In Downtown London
  • Budweiser Gardens - 12 min walk
  • London Convention Center - 7 min walk
  • Covent Garden Market - 12 min walk
  • Victoria Park - 13 min walk
  • Citi Plaza Mall - 5 min walk
  • Centennial Hall - 10 min walk
  • London Music Hall - 11 min walk
  • Banting House - 12 min walk
  • Grand Theatre - 12 min walk
  • Museum London - 14 min walk

Getting around

  • London, ON (YXU-London Intl.) - 15 min drive
  • London, ON (XDQ-London Train Station) - 11 min walk
  • London Station - 11 min walk
  • Ingersoll Station - 32 min drive

At a glance

Hotel size

  • This hotel has 109 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 35 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CAD 15.82 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily

Things to do

  • Fitness facilities
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Free use of nearby fitness centre

Working away

  • Business centre
  • Conference space
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • Afrikaans
  • Arabic
  • English
  • Hindi
  • Romanian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Holiday Inn Express Suites Downtown Hotel London
  • Holiday Inn Express Suites Downtown, an IHG Hotel Hotel
  • Holiday Inn Express Suites Downtown, an IHG Hotel London
  • Holiday Inn Express Suites Downtown, an IHG Hotel Hotel London
  • Holiday Inn Express Suites Downtown Hotel
  • Holiday Inn Express Suites Downtown London
  • Holiday Inn Express Suites Downtown
  • Holiday Inn Express Suites Downtown

Optional extras

Self parking costs CAD 15.82 per day

Pets are allowed for an extra charge of CAD 35.00 per pet, per night

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Pet deposit: CAD 100.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Express Suites Downtown, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 15.82 per day.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 35 lbs per pet. There's a charge of CAD 35.00 per pet, per night, and there's also a deposit of CAD 100.00 per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Addis Ababa Restaurant (4-min walk), Lavish (6-min walk), and Che Resto Bar (6-min walk).
  • Have fun with nearby winter activities like cross-country skiing and snowboarding. Holiday Inn Express Suites Downtown, an IHG Hotel also has a fitness center.
7.6.Good.
  • 8.0.Very good

    The person at the reception Nathalie Joseph was warm and friendly.

    Hubert, 1 night business trip, Mar. 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel is getting dated,but clean no complaints

    Lee, 1 night trip, Feb. 9, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    I am a little surprised.

    I got charged twice by error - instead of $130.44, the hotel staff charged me for $260.88. I didn't get the money they took by error yet. Another thing, I booked a king bed for myself and my wife but I've got 2 Queens beds. The conditioner works way tooo loud. It's impossible to sleep guys. And the last thing: there was a false fire alarm around 9:00 pm.

    Marat, 1 night trip, Jan. 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good location - no issues

    Good downtown location but hotel as seen better days. Stay was good to deal with.

    David, 1 night trip with friends, Dec. 31, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    good, the Hotel is good, but only few things, room was good, breakfast was good, Banio was not good, receptionist requested 50 dollars deposit, until now I did not get the money yet.

    1 night trip, Dec. 14, 2020

    Verified Expedia guest review

  • 6.0.Good

    We stayed 3 nights and are first impressions were we didn't like the area...it felt & we were in the old part of London where alot of homeless & rift raft people were hanging out outside of our hotel entrance, it made us feel uncomfortable coming in & going...room was decent but never got a maid to come in when it was prearranged to clean are room, tho we did get a nice incentive...food provided was good & staff were pleasant in accommodating are needs

    Luc, 3 night business trip, Aug. 25, 2020

    Verified Expedia guest review

  • 4.0.Fair

    The room was dirty and not the same price. There was no one at the front desk in the evening.

    Jenna, 1 night trip with friends, Jul. 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It was clean. Dudnt kije that you have to pay fir parking on top of room

    1 night romance trip, Mar. 18, 2020

    Verified Expedia guest review

  • 8.0.Very good

    It was ok. Small room and it must need to be upgraded

    1 night family trip, Mar. 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Business travel

    Nice room with a fridge and microwave Very clean and good location

    John, 1 night business trip, Mar. 12, 2020

    Verified Hotels.com guest review

See all 441 reviews