10/10 Exceptional
17 Sept 2023
Alberto
Alberto, 4-night trip
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Hotel Arbaso
Central San Sebastián hotel with restaurant, connected to the convention centre
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Hotel Arbaso
Photo gallery for Hotel Arbaso
Overview of Hotel Arbaso
9.6
Exceptional
Property highlights
- Spa
- Parking available
- Air conditioning
- Free WiFi
- Gym
- Electric vehicle charging point
Calle Fuenterrabía 24, San Sebastián, Gipuzkoa, 20004
Main amenities
- Daily housekeeping
- Near the beach
- Restaurants and bar/lounge
- Breakfast available
- 24-hour fitness centre
- Free use of bicycles
- Beach towels
- Valet parking
- Self parking
- Room service
- Coffee shop/cafe
- Spa services
Feel at home
- Children stay free
- Connecting/adjoining rooms available
- Premium TV channels
- Terrace
- Daily housekeeping
- Laundry facilities
Room options
View all photos for Basic Double Room
Basic Double Room
View all photos for Comfort Room
Comfort Room
View all photos for Basic Suite
Basic Suite
View all photos for Deluxe Room
Deluxe Room
View all photos for Premium Suite (Mirador)
Premium Suite (Mirador)
View all photos for Premium Room
Premium Room
View all photos for Deluxe Suite, 2 Bedrooms (Catedral)
Deluxe Suite, 2 Bedrooms (Catedral)
View all photos for Junior Suite
Junior Suite
View all photos for Premium Penthouse
Premium Penthouse
View all photos for Deluxe Duplex
Deluxe Duplex
About this area
What's nearby
- In San Sebastián Centro
- Bay of Biscay - 2 min drive
- Concha Beach - 4 min drive
- Donostia-San Sebastian Aquarium - 5 min drive
Getting around
Restaurants
- Bar Antonio - 4 min walk
- Old Town Coffee - 4 min walk
- Restaurante Amazonas - 2 min walk
- La Espiga - 3 min walk
- Caravanserai - 2 min walk
About this property
Hotel Arbaso
Languages
English, French, Spanish
Sustainability
Sustainability practices
Electric car charging station
Free bicycle rentals
This information is provided by our partners.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
At a glance
Hotel size
- 50 rooms
- Arranged over 5 floors
Arriving/Leaving
- Check-in time from 3:00 PM until anytime
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Secured covered on-site self-parking (EUR 30 per night)
- Secured covered on-site valet parking (EUR 30 per night; includes in/out privileges)
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site
- Height restrictions apply for on-site parking
- On-site garage
Transfers
- Airport shuttle on request (available 24 hours a day)*
Other information
- Smoke-free property
Property amenities
Food and drink
- Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM
- Restaurant
- Bar/lounge
- Coffee shop
- Room service (late night)
- Snack bar/deli
Travelling with children
- Children stay for free (see details)
What to do
- Private winery tours
- Beach nearby
- Hiking/biking trails nearby
- Mountain biking nearby
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in reception
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Free bike hire
- Beach towels
- Romance packages
Facilities
- 1 building/tower
- Built in 2020
- Safe-deposit box at front desk
- Terrace
- Fireplace in reception
- Communal living room
- 24-hour fitness centre
- Spa services
- Reception hall
Accessibility
- Lift
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible restaurant
- Visual alarms in hallways
- Handrails in stairwells
- Lever door handles
- Well-lit path to entrance
- Step-free path to entrance
Room amenities
Be entertained
- 43-inch TV
- Premium digital channels
- Netflix
Home comfort
- Air conditioning and heating
- Minibar
- Coffee/tea maker
- Dressing gowns and slippers
- Iron/ironing board (on request)
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Down duvet
- Blackout curtains
- Soundproofed rooms
- Premium bedding
- Selected Comfort mattress
What to enjoy
- In-room massage
- Heated floors
Freshen up
- Free toiletries
- Hairdryer
- Towels
- Toothbrush and toothpaste
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
- Electrical adapters/chargers
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
- Mobile key entry
- Local maps
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available.
Dining
Narru – This fine-dining restaurant specialises in Basque cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
- Cooked-to-order breakfast is offered for an extra charge of approximately EUR 35 per person
- Airport shuttle service is offered for an extra charge of EUR 40 per person (one-way)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Airport shuttle service for children costs EUR 40 (one-way)
- Guests must contact this property in advance to reserve cots/infant beds
Parking
- Covered self-parking costs EUR 30 per night
- Covered valet parking costs EUR 30 per night with in/out privileges
- Parking height restrictions apply
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hotel Arbaso Hotel
Hotel Arbaso San Sebastián
Hotel Arbaso Hotel San Sebastián
Frequently asked questions
Reviews
9.6
Exceptional
9.8/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews