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Sheraton Zagreb Hotel

Photo gallery for Sheraton Zagreb Hotel

Piano bar
Indoor pool
Indoor pool
Terrace/patio
Deluxe Room, 2 Single Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Overview of Sheraton Zagreb Hotel

Sheraton Zagreb Hotel

5.0 star property
Luxury hotel in Donji Grad with 2 restaurants and spa
8.4 out of 10 Very good
8.4/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
The price is AU$216
Price available on 10/6/2023
Map
Kneza Borne 2, Zagreb, 10000
Main amenities
  • Daily housekeeping
  • Casino
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • 24-hour room service
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Donji Grad

Getting around

  • Zagreb (ZAG) - 23 min drive
  • Zagreb Central Station - 8 min walk
  • Zagreb (ZGC-Zagreb Central Train Station) - 9 min walk
  • Zagreb Zapadni Station - 29 min walk

Restaurants

  • The Beertija - 2 min walk
  • Monocycle Specialty Coffee Shop - 3 min walk
  • Domino’s Pizza - 1 min walk
  • All In caffe and wine bar - 2 min walk
  • Piano Bar Jelovnik Sheraton Hotel Zagreb - 1 min walk
Map

About this property

Sheraton Zagreb Hotel

Try your luck at the casino when you stay at Sheraton Zagreb Hotel in Zagreb. Guests can visit the spa to be pampered with massages, facials or body treatments, and Fontana Restaurant, one of 2 restaurants, serves international cuisine. An indoor pool, a poolside bar and a health club are other highlights at this luxurious hotel. Fellow travellers love the comfortable beds and location.

Languages

Croatian, English, Italian

At a glance

Hotel size

  • 306 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered on-site self-parking (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Pilates classes
  • Shopping
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (10764 square feet)

Services

  • 24-hour front desk
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Piano
  • Health club
  • An indoor pool
  • Art gallery on-site
  • Casino
  • Full-service spa
  • 5 casino gaming tables
  • 7 casino slot machines
  • Casino VIP room
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.

Dining

Fontana Restaurant – This restaurant specialises in international cuisine.
King Tomislav Restaurant – On-site restaurant. Open daily.
Cafe Imperial – This café only serves light fare. Open daily.
Piano Bar – On-site piano bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 500 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.59 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 per person
  • Early check-in can be arranged for an extra charge of EUR 10 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 10 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 40.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per day

Parking

  • Covered self-parking costs EUR 20 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards and cash.

Also known as

Hotel Sheraton Zagreb
Sheraton Hotel Zagreb
Sheraton Zagreb
Sheraton Zagreb Hotel
Zagreb Hotel Sheraton
Zagreb Sheraton
Zagreb Sheraton Hotel
Sheraton Zagreb Hotel Hotel
Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb Hotel Hotel Zagreb

Frequently asked questions

Does Sheraton Zagreb Hotel offer free cancellation for a full refund?
Yes, Sheraton Zagreb Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Zagreb Hotel?
As of 7 June 2023, prices found for a 1-night stay for 2 adults at Sheraton Zagreb Hotel on 10 June 2023 start from AU$216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Sheraton Zagreb Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Sheraton Zagreb Hotel?
Yes, dogs are welcome. There's a charge of EUR 30 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Sheraton Zagreb Hotel?
Yes. Self-parking costs EUR 20 per day.
What are the check-in and check-out times at Sheraton Zagreb Hotel?
You can check in from 3:00 PM - midnight. There's a charge of EUR 10 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 10 (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at Sheraton Zagreb Hotel?
Yes, the 1076 square-foot casino features 7 slot machines and 5 gaming tables.
What is there to do at Sheraton Zagreb Hotel and nearby?
On-site recreation at Sheraton Zagreb Hotel includes aerobics and pilates. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sheraton Zagreb Hotel also has a casino and a sauna, as well as a steam room.
Are there restaurants at or near Sheraton Zagreb Hotel?
Yes, there are 2 on-site restaurants, featuring international cuisine.
What's the area around Sheraton Zagreb Hotel like?
Sheraton Zagreb Hotel is in Donji Grad, a short 8-minute walk from Zagreb Central Station and 7 minutes' walk from Zrinjevac. Travellers say that the local area is very walkable perfect for sightseeing.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very good

Surprised to get a Sheraton for the price in a major city. Great service and facility despite renovations.
John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel in the center of zagreb
There were some inconvenience because the hotel is in renovation. In general the attention, service, breakfast, cleanse less was good. Location is at walking distance from the historic center.
Roberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

jose, 1-night trip
Verified Hotels.com guest review

4/10 Fair

One of the worst Sheraton Hotels I’ve visited
The hallways had an odor that was unpleasant. The fitness centre equipment is poor and it’s not a clean facility. They don’t even offer a water station in the gym but instead small bottles of water for €2. They are undergoing a renovation but for the price it is a dated property with average service and I will be avoiding it on my next visit to Zagreb. Overall it was disappointing experience for a Sheraton Hotel.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A Good Choice
A short three day trip to Zagreb -- this hotel did the trick. It's central, safe, comfortable, an has a wonderful pool. Staff are great. Price was reasonable too.
David, 3-night trip
Verified Hotels.com guest review

2/10 Poor

The hotel is rather old, in very bad condition, the elevators slow, overcrowded, had to wait for the appx. 15 minutes, no possibility of walking down the stairs. Staff generally unfriendly. TV did not work. Sheets dirty. I had to wait for the room delivery food for more than 1,5h. Terrible experience. Do not recommend at al!
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Risa, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel. Cooperative staff. Very clean room and nice breakfast. Center of the city
gershon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ben, 1-night trip
Verified Hotels.com guest review