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All properties in Zagreb, Croatia
1 room, 2 adults

Sheraton Zagreb Hotel

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
Kneza Borne 2, Zagreb, 10000, Croatia

Luxury hotel with 2 restaurants, near Ban Jelacic Square
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Very friendly reception desk attendants who were happy to answer any questions about the…Sep. 16, 2019
  • Very satisfied with our stay at the Sheraton Zagreb. Staff were very pleasant which is…Aug. 20, 2019

Sheraton Zagreb Hotel

from A$115
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking
  • Executive Room, 1 King Bed
  • Classic Suite, 1 Bedroom, Non Smoking
  • Executive Suite, 1 Bedroom
  • Presidential Suite, 1 Bedroom
  • Executive Room, 2 Single Beds
  • Deluxe Room, 1 Queen Bed, Courtyard View
  • Deluxe Room, 2 Single Beds
  • Deluxe Room, 1 King Bed, Courtyard View

What’s around Sheraton Zagreb Hotel

Landmarks

  • Heart of Zagreb
  • Ban Jelacic Square - 13 min walk
  • Zagreb Cathedral - 15 min walk
  • Zagreb Zoo - 44 min walk
  • POGON - Zagreb Center for Independent Culture and Youth - 2 min walk
  • Branimir Centar - 4 min walk
  • Mestrovic Pavilion - 5 min walk
  • Art Pavilion - 6 min walk

Getting around

  • Zagreb Airport (ZAG) - 25 min drive
  • Zagreb Central Station - 8 min walk
  • Zagreb Zapadni Station - 5 min drive
  • Zagreb Klara Station - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 306 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking * on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa treatment room(s)
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Scooter/moped rentals nearby
  • Casino
  • Health club
  • Sauna
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 10764
  • Conference space size (meters) - 1000
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1996
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Croatian
  • English
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Fontana Restaurant - This restaurant specializes in international cuisine.

King Tomislav Restaurant - Onsite restaurant.

Cafe Imperial - This café serves light fare only.

Piano Bar - Onsite piano bar.

Sheraton Zagreb Hotel’s small print

Also known as

  • Sheraton Zagreb Hotel
  • Sheraton Zagreb Hotel Hotel Zagreb
  • Sheraton Zagreb
  • Zagreb Sheraton
  • Sheraton Zagreb Hotel
  • Zagreb Hotel Sheraton
  • Zagreb Sheraton
  • Zagreb Sheraton Hotel
  • Sheraton Zagreb Hotel Hotel
  • Sheraton Zagreb Hotel Zagreb

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

The property affirms that it adheres to the Croatian Tourism Association (HUT - Croatia) sanitization guidelines.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Deposit: HRK 500 per day

Optional extras

Early check-in can be arranged for an extra charge of HRK 75 (subject to availability)

Late check-out can be arranged for an extra charge of HRK 75 (subject to availability)

Covered self parking costs HRK 120 per day with in/out privileges

Rollaway beds are available for HRK 300.0 per night

Buffet breakfast is offered for an extra charge of HRK 160 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of HRK 150 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Zagreb Hotel

  • Does Sheraton Zagreb Hotel offer free cancellation for a full refund?
    Yes, Sheraton Zagreb Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Zagreb Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Zagreb Hotel?
    Yes. Self parking costs HRK 120 per day.
  • Is there a pool at Sheraton Zagreb Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Sheraton Zagreb Hotel?
    Yes, dogs are welcome. There's a charge of HRK 150 per pet, per day.
  • What are the check-in and check-out times at Sheraton Zagreb Hotel?
    You can check in from 2 PM to midnight. There's a charge of HRK 75 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of HRK 75 (subject to availability). Express check-in and check-out are available.
  • Are there restaurants at or near Sheraton Zagreb Hotel?
    Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Monocycle specialty coffee (3-min walk), Trattoria Canzona (4-min walk), and Lari I Penati (5-min walk).
  • Is there an onsite casino at Sheraton Zagreb Hotel?
    Yes, the 1076 square-foot casino features 7 slot machines and 5 gaming tables.

Recent reviews

Fabulous 8.6 From 268 reviews

Exceptional 10.0
Enjoyed our stay.
Sheraton Zagreb is in a convenient location and walking distance to the old town. Hotel has lovely rooms and spacious, attractive foyer. Breakfast was very good. Staff were accommodating and pleasant. There are some excellent restaurants in the old town and plenty to choose from. Zagreb is very walkable.
J, au2 night trip with friends
Very good 8.0
Sheraton standard enhanced by fabulous staff
All staff were amazing. So jet lagged. I would like hotel chains to consider a no mobile phone conversations in dining rooms
Deborah, au1 night trip
Very good 8.0
We were very happy with the service, cleanliness and breakfast choices at this hotel. However, the gym and spa facilities are a bit disappointing.
Nevenka, au3 night romance trip
Exceptional 10.0
Excellent
Lovely hotel 15 minutes to the city. Friendly and helpful staff
Sandra, au2 night romance trip
Very good 8.0
It is a good hotel
Luke, au2 night romance trip
Exceptional 10.0
A totally amazing experience at the Sheraton
The Sheraton was fabulous and I totally recommend it for your stay either for business or a family break , the staff do their up most in every way to make you totally comfortable in every way. I have been coming to the Sheraton for the last 4 years and I wouldn’t stay anywhere else apart from the Sheraton..
Geraldo, gb5 night business trip
Exceptional 10.0
It was a very good stay recommend it to my best friends o family if i dicide to go to zagreb i wouldn’hestitate in staying there again
Maria orosia, gb7 night trip
Exceptional 10.0
Excellent Stay At Beautiful Hotel
Excellent stay at the beautiful property. Every one was friendly from check in to check out. The room was very clean and had everything you needed to make your stay welcoming. The bed was very comfortable, pillows great. No noise from other guest. Nice black out curtins. Bathroom very clean. Excellent water pressure and heat for shower. Would not hesitate to stsy again and will be back. Highly recommended!!!
Charlene, us2 night trip
Very good 8.0
Elegant hotel with professional staffs.
Elegant hotel with professional staffs. A little more friendliness from the front receptionist would have make the experience more pleasant. They are serious and intensed.
AUDREY, my1 night family trip
Good 6.0
A long time ago five stars was five stars, today it can be anyone. Times are really changing...
PERICA, as3 night business trip

Sheraton Zagreb Hotel

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