Stamford Grand Adelaide

A beautiful location and nice slightly aged hotel. The room was lovely, with a view of the sea and the bed very comfortable. More accustomed to staying in Asian hotels, though, we thought the place was understaffed. We made 5 or more attempts to call the hotel in the 2days before we stayed but literally no one answered the phone. The check in lady was a bit sullen, certainly not the welcome smile that they pledge to give you. Breakfast was ok but very self service. The chef to cook eggs had to be summonsed from somewhere as the bell didn’t rouse him and that took a few minutes. There was hardly any table service at all. Hats off to the concierge when we arrived. He was excellent. Consumables in the room were stingy. No fresh milk and only 2 tea bags. Come on the Stamford. Milk costs a dollar a litre!

lovely view, and great room

The hotel was in a great area restaurants, cafes and beach very close by. The checkin was fast and smooth and staff was very friendly and helpful with information I needed to know about the area of Glenelg. The down fall was the cleanness of the room. Cleaners didn’t pick up papers off the floor, and I’m guessing the room wasn’t vacuum in the 3 days we were there cause there was a piece of cardboard in room and stayed there till the day we left. And we also had empty wine bottles and cans in the doorway for 2 days. They weren’t removed until I went down to reception and told the person on duty. The shower had on one occasion empty shampoo, conditioner and shower gels bottles left in shower, and a dirty towel. So that was the only disappointing part, we spent quite a bit of money to stay in your hotel over the 3 nights and we expected our room to be more looked after while staying there.

Check in was an issue

Sadly only one night here at the end of our trip to South Australia. Lovely room on the ocean side and it was the most awesome spot to have a drink and watch the sunset over the water. Staff all very warm and welcoming. Buffet breakfast was great. The hotel is in a great spot by the water with walking tracks along the coast. Shops and restaurants and airport all very close by.