All properties in East Syracuse, New York, United States of America

Embassy Suites Syracuse

3.5-star hotel in East Syracuse with indoor pool and restaurant

  • Free on-the-go breakfast, free WiFi, and free parking

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  • Embassy Suites Syracuse
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1 / 102Embassy Suites Syracuse
  • Rooms and hotel were very clean and staff very accommodating. Complementary breakfast was…

    Apr. 24, 2021

  • Beautiful hotel, spacious room, plenty of amenities. Room included two TVs, one in the…

    Apr. 19, 2021

See all 113 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Easy parking
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 214 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • Business center

For families

  • Sofa bed
  • Microwave
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area

What’s around

  • Brooklawn Golf Course - 25 min walk
  • Palace Theater - 2.8 mi / 4.5 km
  • Destiny USA - 6 mi / 9.6 km
  • Le Moyne College - 4.5 mi / 7.3 km
  • Old Erie Canal Historic State Park - 4.7 mi / 7.6 km
  • Shoppingtown Mall - 4.9 mi / 7.8 km
The following facilities are closed on Sunday, Friday, and Saturday:
  • Restaurant

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • 2 Doubles Suite, Non Smoking
  • Executive, One King Bed, Non-Smoking
  • Suite, One King Bed, Accessible
  • Basic Room, 1 King Bed


  • Brooklawn Golf Course - 25 min walk
  • Palace Theater - 2.8 mi / 4.5 km
  • Destiny USA - 6 mi / 9.6 km

What’s around


  • Brooklawn Golf Course - 25 min walk
  • Palace Theater - 2.8 mi / 4.5 km
  • Destiny USA - 6 mi / 9.6 km
  • Le Moyne College - 4.5 mi / 7.3 km
  • Old Erie Canal Historic State Park - 4.7 mi / 7.6 km
  • Shoppingtown Mall - 4.9 mi / 7.8 km
  • Central New York Playhouse - 5 mi / 8 km
  • Central New York Regional Market - 5.5 mi / 8.8 km
  • ArtRage Gallery - 5.6 mi / 9 km
  • Museum of International Masks and Puppets - 5.9 mi / 9.4 km
  • 5 Wits Adventure - 6 mi / 9.6 km

Getting around

  • Hancock Intl. Airport (SYR) - 12 min drive
  • Syracuse Regional Transportation Center - 13 min drive
  • New York State Fair Station - 17 min drive

At a glance

Hotel size

  • This hotel has 214 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Up to 3 children (12 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free uncovered onsite self parking
  • Free uncovered onsite extended parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception

Things to do

  • Golfing nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5612
  • Conference space size (meters) - 521


  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • Number of buildings/towers - 1
  • Year Built – 1980
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk


  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size queen

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave


  • In-room safe
  • Connecting/adjoining rooms available

Special features


The Eterie - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Embassy Suites Syracuse Hotel
  • Embassy Suites Syracuse
  • East Syracuse Embassy Suites
  • Embassy Suites East Syracuse
  • Embassy Suites East Syracuse
  • Embassy Suites Syracuse Hotel
  • Embassy Suites Syracuse Hotel
  • Embassy Suites Syracuse East Syracuse
  • Embassy Suites Syracuse Hotel East Syracuse

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Embassy Suites Syracuse does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 2:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, The Eterie. Nearby restaurants include Justin's Tuscan Grill (3-min walk), Grimaldi's (4-min walk), and Ruby Tuesday (4-min walk).
  • Embassy Suites Syracuse has an indoor pool and a 24-hour fitness center.
  • 10.0.Exceptional

    Stayed a couple of days here. Hotel is newly updated. Parking is free and onsite. Room was very clean and perfect for us. It was nice to see they had the hot breakfast to go which was yummy. The coffee was delish! Staff was wonderful! Would definitely stay here again!

    Patti, 2 night family trip, Apr. 19, 2021

    Verified guest review

  • 8.0.Very good

    Nice big suite but some lapses

    Room is large and well equipped however there were some lapses in the cleaning (for example food was left in the microwave from previous occupant - kind of gross. Staff was helpful and friendly. Shame the bar and restaurant were closed due to COVID restrictions as there were limited food options in the immediate area.

    Scott, 1 night family trip, Apr. 17, 2021

    Verified guest review

  • 2.0.Poor


    The a/c didn't work. They didn't offer to change my room until the last night only because I went to charge my iPad and the sock blow out my charger and the lights in the room.

    ahylin, 3 night family trip, Apr. 8, 2021

    Verified guest review

  • 6.0.Good

    It was ok

    The main complaint I have is I received an email after booking saying the pool was closed. When I arrived I was told it was open but for reservations only (but they were booked that day/night). Also, the grab and go breakfasts should have been served later than 9am, especially on a weekend (9:30-10 maybe).

    Ciara, 1 night trip, Apr. 3, 2021

    Verified guest review

  • 10.0.Exceptional

    Great stay, felt COVID-safe

    The staff here is super-friendly and I am really impressed with how seriously they are taking the COVID pandemic. I felt they cared about the safety of staff and guests and implemented policies to keep both safe. Sometimes this involved compromise (box breakfasts, rules around housekeeping) but I never felt like I had a reduced experience (those breakfast boxes were jam-packed!). Overall, the renovation looks great, though the carpet in the room and some of the furniture was a little soiled. Beds were extremely comfortable.

    Andrew, 3 night family trip, Apr. 2, 2021

    Verified guest review

  • 4.0.Fair

    Not the best

    Service was not the best and one of the lady’s at front desk was rude and disrespectful!

    Erin, 2 night trip with friends, Mar. 12, 2021

    Verified guest review

  • 6.0.Good


    Fridge had left over lunch meat in it. Room had a sticker over the door saying it was Lysol clean sanitized. Obviously not. During these times with covid it’s quite disappointing.

    Jonathan, 1 night trip, Mar. 12, 2021

    Verified guest review

  • 2.0.Poor


    Paid for two suites with double beds never got it... asked for adjoining rooms cause i habe children never got it.... front desk person was rude at check in...

    Jonathan, 2 night family trip, Feb. 26, 2021

    Verified guest review

  • 10.0.Exceptional

    Great place to stay

    Everything was great!

    Mackenzie, 2 night trip, Feb. 26, 2021

    Verified guest review

  • 8.0.Very good

    Clean, quiet, good location

    2 night trip, Feb. 12, 2021

    Verified guest review

See all 113 reviews