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Park Hyatt Auckland

Photo gallery for Park Hyatt Auckland

Exterior
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Executive Suite | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Room, 2 Single Beds, Harbour View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Overview of Park Hyatt Auckland

Park Hyatt Auckland

5.0 star property
Luxury hotel in Auckland Central Business District with 2 restaurants and spa

8.8/10 Fabulous

135 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Lounge area
Map
99 HALSEY STREET, Auckland, 1011
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Separate bath and shower
  • Separate sitting area
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Auckland Central Business District
  • SkyCity Casino - 4 min drive
  • Sky Tower - 7 min drive
  • Auckland Ferry Terminal - 3 min drive
  • Spark Arena - 5 min drive
  • Eden Park - 9 min drive
  • Auckland Zoo - 8 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 29 min drive
  • Auckland Remuera Station - 7 min drive
  • Auckland Grafton Station - 7 min drive
  • Auckland Britomart Station - 15 min walk
  • Halsey Street Tram Stop - 1 min walk
  • Jellicoe Street Tram Stop - 4 min walk
  • Gaunt Street Tram Stop - 5 min walk

Restaurants

  • Auckland Fish Market - 4 min walk
  • Boracay Garden Restaurant - 10 min walk
  • Headquarters - 11 min walk
  • Grand Harbour Chinese Restaurant - 9 min walk
  • North Park - 4 min walk
Map

About this property

Park Hyatt Auckland

Enjoy your visit to Auckland with a stay at Park Hyatt Auckland. You can visit the spa to be pampered with massages, body wraps or aromatherapy, and Onemata, one of 2 restaurants, serves local cuisine and is open for breakfast and dinner. An outdoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this luxurious hotel. The property is only a short walk to public transportation: Halsey Street Tram Stop is steps away and Jellicoe Street Tram Stop is 4 minutes.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Lao, Malay, Portuguese, Russian, Spanish, Thai, Turkish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 195 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (NZD 60 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Children's games
  • Baby bath

What to do

  • Fitness classes
  • Yoga classes

Working away

  • 5 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Hand-held shower heads
  • Height-adjustable showerheads
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Lao
  • Malay
  • Portuguese
  • Russian
  • Spanish
  • Thai
  • Turkish
  • Vietnamese

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The Spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Onemata – Overlooking the ocean, this restaurant specialises in local cuisine and serves breakfast and dinner. A children's menu is available.
The Pantry – This café serves breakfast, lunch, dinner and light fare. Happy hour is offered. Open daily.
The Living Room – On-site lobby lounge. Open daily.
Captain's Bar – On-site bar. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 48 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Rollaway beds are available for NZD 100 per night

Parking

  • Covered valet parking costs NZD 60 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Long-term renters welcome. </p><p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Park Hyatt Auckland Hotel
Park Hyatt Auckland Auckland
Park Hyatt Auckland Hotel Auckland

Frequently asked questions

Does Park Hyatt Auckland offer free cancellation for a full refund?
Yes, Park Hyatt Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Park Hyatt Auckland?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Park Hyatt Auckland?
Yes, there's an outdoor pool.
Are pets allowed at Park Hyatt Auckland?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Park Hyatt Auckland?
Yes. Valet parking costs NZD 60 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Park Hyatt Auckland?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Park Hyatt Auckland?
No, this hotel doesn't have a casino, but SkyCity Casino (15-min walk) is nearby.
What is there to do at Park Hyatt Auckland and nearby?
On-site recreation at Park Hyatt Auckland includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Park Hyatt Auckland also has a 24-hour fitness centre and a sauna.
Are there restaurants at or near Park Hyatt Auckland?
Yes, there are 2 on-site restaurants, featuring local cuisine and ocean views.
Does Park Hyatt Auckland have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Park Hyatt Auckland like?
Park Hyatt Auckland is in Auckland Central Business District, a short 1-minute walk from Halsey Street Tram Stop and 9 minutes' walk from Princes Wharf.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.3/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Gary, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely room! Very spacious. The hydrotherapy room was a highlight of the property!
Verified Expedia guest review

10/10 Exceptional

Great place to stay in Auckland
Great hotel - great location.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great food within walking distance nearby. Nice breakfast included with stay and very spacious room.
Verified Expedia guest review

2/10 Poor

Raymond, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Dean, 3-night trip
Verified Hotels.com guest review

2/10 Poor

I cancelled this booking on 11/12/23 I do not understand why u keep notifying me
francesca, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Dirty room, horrible food.
Room was dirty, wasn’t offered a replacement. Room service food was basic and tasteless.
1-night trip
Verified Hotels.com guest review

2/10 Poor

High price with poor service
Magnificent building and location, cleanliness and service was well below par.
5-night business trip
Verified Hotels.com guest review