Guests
All properties in Universal City, California, United States of America

Hilton Los Angeles/Universal City

Suburban hotel with outdoor pool, near Universal Studios Hollywood

From
A$292

Image gallery

  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
Pool. Image 1 of 71.
1 / 71Pool
555 Universal Hollywood Dr, Universal City, 91608, CA, United States of America
8.6.Fabulous.
  • The poximity to the theme parks was good. The reception check in was friendly the bell…

    Feb. 2, 2020

  • Staff were lovely, loved the room and the room safe to keep valuables.

    Jan. 21, 2020

See all 2,514 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Safe
Quiet
Dining options
  • Parking available
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 495 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • Universal Studios Hollywood - 3 min walk
  • Universal CityWalk - 13 min walk
  • Warner Brothers Studio - 2.5 mi / 4.1 km
  • Hollywood Bowl - 2.8 mi / 4.5 km
  • Pantages Theatre - 3.5 mi / 5.7 km
  • Hollywood Walk of Fame - 3.6 mi / 5.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Room, 1 King Bed, Executive Level
  • Executive Room, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Room, Accessible, Bathtub
  • Room, Accessible, Bathtub
  • Room, Accessible, Bathtub
  • Room, 2 Queen Beds, Non Smoking
  • Executive Room, 2 Queen Beds, Non Smoking
  • Diplomat Suite, 1 King Bed, Non Smoking
  • Director's Suite, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Room, Accessible, Bathtub
  • Room, 1 King Bed, Accessible, Bathtub
  • Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 2 Queen Beds, View (Universal)
  • Executive Room, 2 Double Beds, Executive Level (Universal)
  • Executive Room, 1 King Bed, Non Smoking (Universal)
  • Suite, 2 Queen Beds, Non Smoking (Universal)
  • Room, 1 King Bed with Sofa bed, Corner (Universal View)
  • Room, 1 King Bed with Sofa bed, Corner
  • Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)
  • Executive Room, 1 King Bed with Sofa bed, Corner

Location

555 Universal Hollywood Dr, Universal City, 91608, CA, United States of America
  • Universal Studios Hollywood - 3 min walk
  • Universal CityWalk - 13 min walk
  • Warner Brothers Studio - 2.5 mi / 4.1 km

What’s around

Landmarks

  • Universal Studios Hollywood - 3 min walk
  • Universal CityWalk - 13 min walk
  • Warner Brothers Studio - 2.5 mi / 4.1 km
  • Hollywood Bowl - 2.8 mi / 4.5 km
  • Pantages Theatre - 3.5 mi / 5.7 km
  • Hollywood Walk of Fame - 3.6 mi / 5.8 km
  • Griffith Observatory - 7.4 mi / 11.8 km
  • California Science Center - 13 mi / 21 km

Getting around

  • Bob Hope Airport (BUR) - 17 min drive
  • Los Angeles Intl. (LAX) - 47 min drive
  • Van Nuys, CA (VNY) - 23 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 26 min drive
  • Long Beach Municipal Airport (LGB) - 40 min drive
  • Downtown Burbank Station - 10 min drive
  • Sun Valley Station - 12 min drive
  • Glendale Transportation Center - 12 min drive
  • Universal City Station - 9 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 495 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 4 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Up to 75 lbs
  • Pets must be supervised

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Transfers

  • Airport shuttle*

Parking

  • Secured covered onsite self parking (USD 30 per night; includes in/out privileges)
  • Onsite valet parking (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Fitness facilities

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 32000
  • Conference space size (meters) - 2973
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Year Built – 1984
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Languages Spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Sierra - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner.

Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Small print

Also known as

  • Hilton Los Angeles/Universal City Hotel
  • Hilton Los Angeles/Universal City Hotel Universal City
  • Hilton Los Angeles/Universal Hotel
  • Hilton Los Angeles/Universal City
  • Hilton Los Angeles/Universal
  • Hilton Los Angeles/Universal City Hotel
  • Hilton Los Angeles/Universal Hotel
  • Hilton Los Angeles/Universal
  • Hilton Los Angeles/Universal City Hotel
  • Hilton Los Angeles/Universal City Universal City

Optional extras

Early check-in can be arranged for an extra charge of USD 30.00 (subject to availability)

Covered self parking costs USD 30 per night with in/out privileges

Valet parking costs USD 45 per day with in/out privileges

Microwaves are available for USD 20 per stay

Rollaway beds are available for USD 35.00 per night

Full breakfast is offered for an extra charge of USD 30.00 per person (approximately)

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for USD 7.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 7.95 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 12.95 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for USD 7.95 (rates may vary)

Policies

The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 150.00 per stay

Pet deposit: USD 75.00 per stay

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Los Angeles/Universal City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 30 per night. Valet parking costs USD 45 per day. Electric vehicle charging is available.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay.
  • You can check in from 4 PM - anytime. There's a charge of USD 30.00 for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, Cafe Sierra offers Californian cuisine. Nearby restaurants include Saddle Ranch Chop House (7-min walk), Wolfgang Puck Bistro (8-min walk), and Three Broomsticks (8-min walk).
  • Yes, an airport shuttle is available.
  • Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a picnic area. Hilton Los Angeles/Universal City also has a garden.
8.6.Fabulous.
  • 8.0.Very good

    Liked- full size shower Disliked- hot water it not work regularly.

    Anthony, 4 night family trip, Jan. 2, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great accommodation if all you are doing is going to Universal (which is largely what we were doing). I was disappointed with check in, where I was charged an early check in fee and told I had the “only room” available and then the person in line behind me was served by another person, requested an early check in and was told that that was no problem, a room was available and they were not charged a fee.

    2 night family trip, Dec. 29, 2019

    Verified Wotif guest review

  • 8.0.Very good

    Short walk to Universal studios. No free Wifi unless you sign up for Hilton honors prgramme.

    4 night family trip, Dec. 16, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Beautiful hotel. Very close to universal theme park. Easy access to walk there. Very clean hotel. Great room. The bed was extremely comfortable. Would stay here again. Air conditioning unit very noisy and needed repair, informed reception on checkout.

    2 night romance trip, Nov. 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We are return guests and this time we had 12 family members traveling with us. The staff could not do enough for our family to make sure our holiday was perfect. Jess on the front desk always looks after us with booking cars, theme park tickets and bus tours. Location is perfect and very safe for children and family’s.Great value for money.

    4 night family trip, Oct. 21, 2019

    Verified Wotif guest review

  • 4.0.Fair

    I don’t like the rooms, the service, the food, etc etc Ex. One day I order room service a crema brule. They only brought one spoon so I called and asked for one more. Their answer??? If we bring the spoon we need to charge a fee of $5, better you come and pick it up from the restaurant!!!!

    5 night family trip, Oct. 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Incredible service and beautiful room in a perfect location

    3 night family trip, Oct. 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    was a great hotel with great customer service, friendly helpful staff

    2 night family trip, Sep. 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    great hotel with good amenities..enjoyed our stay and the staff were excellent very friendly.

    6 night family trip, Sep. 14, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Easy walking distance to Universal studios. Great view from our room.

    1 night family trip, Sep. 7, 2019

    Verified Expedia guest review

See all 2,514 reviews