James Cook Hotel Grand Chancellor, Wellington

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Overview
Rooms
Location
Amenities
Policies

VIP Access

Luxury hotel with 2 restaurants, near Botanic Gardens

8.4/10 Very good

1,048 verified Hotels.com guest reviews

Popular amenities

Parking available

Free WiFi

Gym

Non-smoking

Air conditioning

Connecting rooms available

Price available on 9/2/2023

147 The Terrace, Wellington, 6011

Room options

About this area

What's nearby

In Wellington CBD
Interislander Ferry Terminal - 5 min drive

Getting around

Wellington (WLG-Wellington Intl.) - 18 min drive
Paraparaumu (PPQ) - 42 min drive
Wellington Kaiwharawhara Station - 4 min drive
Wellington Ngauranga Station - 7 min drive
Wellington Station - 10 min walk

Restaurants

Boulcott Street Bistro - 3 min walk
Sterling Woodfire Eatery & Bar - 3 min walk
Chow Woodward - 4 min walk
Sushi B - 4 min walk
Dillinger's Brasserie & Bar - 5 min walk

About this property

James Cook Hotel Grand Chancellor

Located near a train station, James Cook Hotel Grand Chancellor is a great choice for a stay in Wellington. Guests can visit the fitness centre for a workout or grab a bite to eat at Whitbys Restaurant, which is one of 2 restaurants and serves breakfast and dinner. Fellow travellers say good things about the convenient parking and comfortable beds.

Languages

Chinese (Mandarin), English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Safety measures

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

269 rooms
Arranged over 14 floors

Arriving/Leaving

Check-in time from 2:00 PM until anytime
Minimum check-in age – 18
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Covered on-site self-parking (NZD 30.00 per night; includes in/out privileges)
Height restrictions apply for on-site parking
On-site parking includes off-street options

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
2 restaurants
2 bars/lounges
Coffee shop
24-hour room service

Travelling with children

Children stay for free (see details)
Childcare in room (surcharge)

What to do

Beach nearby
Free use of nearby fitness centre
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Scooter/moped hire nearby

Working away

8 meeting rooms
Conference centre

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop

Facilities

2 buildings/towers
Built in 1972
Safe-deposit box at front desk
Television in common areas
Fitness centre

Accessibility

Wheelchair-accessible
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchairs available on site
Well-lit path to entrance

Languages

Chinese (Mandarin)
English
Hindi

Room amenities

Home comfort

Air conditioning and heating
Iron/ironing board

Sleep well

Pillow menu
Blackout curtains
Bed sheets provided

Freshen up

Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper

Stay connected

Desk
Free weekday newspapers
Free WiFi
Phone

Food and drink

Mini fridge

Weekly housekeeping
Connecting/adjoining rooms available

Special features

Dining

Whitbys Restaurant – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Sojourn Cafe and Bar – This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately NZD 33 for adults and NZD 16.50 for children
Credit card charges are subject to an extra charge

Children & extra beds

In-room babysitting is available for an extra charge
Rollaway beds are available for NZD 50.0 per day

Parking

Covered self-parking costs NZD 30.00 per night with in/out privileges
Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitiser.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.Guests can rest easy knowing that there's a smoke detector on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.This property accepts credit cards. Cash is not accepted.

A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.

Also known as

James Cook Chancellor

James Cook Chancellor Hotel

James Cook Grand

James Cook Grand Chancellor

James Cook Grand Chancellor Hotel

James Cook Grand Chancellor Wellington

James Cook Hotel

James Cook Hotel Grand

James Cook Hotel Grand Chancellor

James Cook Hotel Grand Chancellor Wellington

James Cook Wellington

James Cook Grand Chancellor

James Cook Hotel Grand Chancellor Hotel

James Cook Hotel Grand Chancellor Wellington

James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Does James Cook Hotel Grand Chancellor offer free cancellation for a full refund?

Yes, James Cook Hotel Grand Chancellor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on 9 Feb 2023 start from AU$228, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at James Cook Hotel Grand Chancellor?

This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.

Are pets allowed at James Cook Hotel Grand Chancellor?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at James Cook Hotel Grand Chancellor?

Yes. Self-parking costs NZD 30.00 per night.

What are the check-in and check-out times at James Cook Hotel Grand Chancellor?

You can check in from 2:00 PM - anytime. Check-out time is 11 AM.

What is there to do at James Cook Hotel Grand Chancellor and nearby?

Have fun with activities such as hiking, kayaking and mountain biking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities such as 2 bars and a fitness centre.

Are there restaurants at or near James Cook Hotel Grand Chancellor?

Yes, there are 2 on-site restaurants. Nearby restaurants include Chow Woodward (4-min walk), Sushi B (4-min walk) and Dillinger's Brasserie & Bar (5-min walk).

What's the area around James Cook Hotel Grand Chancellor like?

James Cook Hotel Grand Chancellor is in Wellington CBD, a short 1-minute walk from Wellington Central Business District and 12 minutes' walk from Cuba Street Mall. Travellers say that the area is walkable and good for shopping.

8.4

Very good

8.9/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

3 Feb 2023

Parking not as good as it has been for 30+ years.

A good stay despite on check-in we were bluntly told "We do not do Valet Parking", despite that being a service for over 30 years . . ., no apology, simply put, "that is how it is". When we commented that, it was a good service which had been discontinued, the Front of House Manager, said we could leave our car where it had been parked - that was after the Check-in Girl was adamant we had to move the car ourselves.