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James Cook Hotel Grand Chancellor

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Desk, laptop workspace, blackout curtains, iron/ironing board
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Premium Room | Desk, laptop workspace, blackout curtains, iron/ironing board
Executive Twin Room | Desk, laptop workspace, blackout curtains, iron/ironing board
Junior Studio Suite, Harbour View | Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of James Cook Hotel Grand Chancellor

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James Cook Hotel Grand Chancellor

4.5 star property
Luxury hotel with 2 restaurants, near Botanic Gardens

8.4/10 Very good

1,048 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is AU$228
Price available on 9/2/2023
Map
147 The Terrace, Wellington, 6011

Room options

About this area

What's nearby

  • In Wellington CBD
  • Interislander Ferry Terminal - 5 min drive

Getting around

  • Wellington (WLG-Wellington Intl.) - 18 min drive
  • Paraparaumu (PPQ) - 42 min drive
  • Wellington Kaiwharawhara Station - 4 min drive
  • Wellington Ngauranga Station - 7 min drive
  • Wellington Station - 10 min walk

Restaurants

  • Boulcott Street Bistro - 3 min walk
  • Sterling Woodfire Eatery & Bar - 3 min walk
  • Chow Woodward - 4 min walk
  • Sushi B - 4 min walk
  • Dillinger's Brasserie & Bar - 5 min walk

About this property

James Cook Hotel Grand Chancellor

Located near a train station, James Cook Hotel Grand Chancellor is a great choice for a stay in Wellington. Guests can visit the fitness centre for a workout or grab a bite to eat at Whitbys Restaurant, which is one of 2 restaurants and serves breakfast and dinner. Fellow travellers say good things about the convenient parking and comfortable beds.

Languages

Chinese (Mandarin), English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 269 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (NZD 30.00 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Beach nearby
  • Free use of nearby fitness centre
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scooter/moped hire nearby

Working away

  • 8 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1972
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Hindi

Room amenities

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Whitbys Restaurant – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar – This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 33 for adults and NZD 16.50 for children
  • Credit card charges are subject to an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for NZD 50.0 per day

Parking

  • Covered self-parking costs NZD 30.00 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitiser.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.

Also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Does James Cook Hotel Grand Chancellor offer free cancellation for a full refund?
Yes, James Cook Hotel Grand Chancellor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at James Cook Hotel Grand Chancellor?
As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on 9 Feb 2023 start from AU$228, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at James Cook Hotel Grand Chancellor?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at James Cook Hotel Grand Chancellor?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at James Cook Hotel Grand Chancellor?
Yes. Self-parking costs NZD 30.00 per night.
What are the check-in and check-out times at James Cook Hotel Grand Chancellor?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM.
What is there to do at James Cook Hotel Grand Chancellor and nearby?
Have fun with activities such as hiking, kayaking and mountain biking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities such as 2 bars and a fitness centre.
Are there restaurants at or near James Cook Hotel Grand Chancellor?
Yes, there are 2 on-site restaurants. Nearby restaurants include Chow Woodward (4-min walk), Sushi B (4-min walk) and Dillinger's Brasserie & Bar (5-min walk).
What's the area around James Cook Hotel Grand Chancellor like?
James Cook Hotel Grand Chancellor is in Wellington CBD, a short 1-minute walk from Wellington Central Business District and 12 minutes' walk from Cuba Street Mall. Travellers say that the area is walkable and good for shopping.

Reviews

8.4

Very good

8.9/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very good

Parking not as good as it has been for 30+ years.
A good stay despite on check-in we were bluntly told "We do not do Valet Parking", despite that being a service for over 30 years . . ., no apology, simply put, "that is how it is". When we commented that, it was a good service which had been discontinued, the Front of House Manager, said we could leave our car where it had been parked - that was after the Check-in Girl was adamant we had to move the car ourselves.
Carolyn, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

graeme, 1-night trip
Verified Hotels.com guest review

6/10 Good

Terrible arrival parking
Wayne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant stay
The room was clean, neat & tidy. We love the view from our room. Staff were friendly.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Another amazing stay here. Love the breakfast buffet. Will be back again
Sara, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant hotel, well located with lift directly onto Lambton Quay shopping street. Nice, well appointed room. Helpful staff. Probably benefit from some modernisation in parts but overall good value for money
Martyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Satoko, 2-night trip
Verified Hotels.com guest review