Melia Kuala Lumpur, Kuala Lumpur

Excellent services , very clean room

This is great hotel, only a short walk from Bukit Bintang. I would definitely recommend upgrading to the Level rooms, to receive access to their club room, including canapes, breakfast & complimentary drinks in the evening. The hotel was a little older, but still very clean and tidy. There is a monorail stop right out the front, which made for very cheap and efficient transport around the city. The breakfast was average, but there are many shops and restaurants close by.

Hotel is conveniently located amongst the buzz of people, traffic, LRT and shopping centres. Behind the hotel is Low Yat, a hub for all the latest IT products. Across the hotel in Berjaya Times Square with endless maze of shops plus an amusement centre with a roller coaster and scary twister rides. Petaling Street or Chinatown is about 15 mins walk. The hotel's paperwork needs to be tidied up as I had requested a twin room but was checked into a double room. Then when I checked out, payment was requested even though I had paid for the booking in full on-line. My Credit Card was also swiped at checked-in as a security for ancillaries/min bar but now a week after I had checked out, it still appears on my statement on-line as a pending transaction ...meaning that the hotel has not removed the charge when I checked out!

Hotel is a bit old and dated, though room is spacious. Service is still good, and breakfast varieties are great. Location is double edged sword, close to monorail station, though the mall in front (Berjaya Times Square) is not a top mall (Pavilion is), the hustle and bustle of the streets below can be heard in the room, and it goes on until about midnight, and starts again before dawn. Value wise, could be better with other choices in Bukit Bintang area.

I do not like the hotel bathroom. Shower curtain is very old style can not keep the bathroom dry and clean, Bath stub is old style it is not safe to step in & step out for many people.