La Quinta Inn & Suites by Wyndham Warwick Providence Airport

My stay was nice and comfortable. The only thing I was disappointed about was there not being any breakfast

I booked online in advance to arriving to the hotel, and of course provided my CC at check in. Unfortunately, I was charged at check in for a second time. The staff was super friendly and worked with me to make sure I was refunded properly before checking out. The pool could have been open, the kids wanted to swim, but maybe next time.

We booked 2 rooms. One room has a smell of mold. Other room cleaning staff smoked in and left window open to air out so was smoky and freezing!!!! Upon checkout I looked at my bank account and realized they charged me for extra night. I have contacted them and they said they fixed it but no proof and I have not seen refund.

This was our second stay at this hotel. The first time everything was great. This time, due to Covid most amenities were unavailable. They have a great pool area here with new lounge chairs. Unfortunately, the entire area was closed. The breakfast service was non-existent. Most places are offering pre-packaged muffins and coffee and tea from giant carafes, but this La Quinta didn't offer anything. Though, the chilled water was a nice touch. Our room was clean and beds were comfortable. Common areas were clean, too. I didn't see any dog poop, which was great, but the dog station was out of bags so if you are bringing your dog be sure to grab some bags, too. All in all, this was a good stay. If in the area, we would stay here again.

There were hairs on the pad under the sheets and ketchup (hopefully) on the wall. The elevator was very dirty. I would not recommend.

Very upset that they were not offering breakfast nor access to the pool

I was super bummed about this hotel. I had read good reviews and saw that it got an “8” out of “10” rating, and the price was right. My friend and I stayed in a pet-friendly room on the 1st floor... maybe those rooms are simply not as up-to-date as the rest of the hotel, so in all fairness, I can only speak for our room, and our floor. (Which smelled of old cigarettes.) The bed sheets were old and had “pills” all over them. The pillows smelled awful- I later figured out it was because they are feather pillows... the staff is constantly washing them (which is great!), but not letting them dry all the way in the center, which causes a terrible, mildewy smell. I informed the desk of this, so hopefully that will be corrected. Our toilet ran all night, both nights we were there, and no one fixed it, despite repeated attempts at asking. There was also no daily housekeeping unless you asked (Janet, who was there, was super nice when we ask for fresh sheets! :), and also no free continental breakfast as advertised... not even bagged items, which a lot of hotels are doing during Covid. That was disappointing, especially since we were not told in advance. Also, the outdoor pool was closed, which we did not know about ahead of time. The manager was very kind, and he did refund one of our nights because of all of our issues. I know times are tough right now... I think with time and a little TLC, this hotel has potential to be a good place to stay at in the future.

I visited La Quinta for 1 night and it was amazing. I really enjoyed my stay there as well as my parents. Due to Covid-19 the gym, pool and breakfast were not included, which was an obvious. My only complain is that since the above services were not included, maybe their prices should drop a bit, but that has nothing to do with my stay. I enjoyed it.

I never got the leave the airport. It said the shuttle runs from 4AM to 11PM but it doesn’t. I called to make before booking the room and was told the shuttle would be running. We we called then my plane landed the said that the shuttle stopped running already. And my plane landed at 945 PM. And then was told that the shuttle doesn’t start again until 8AM. They were no help at all. At least change your time on line. You can add you have to have a mask. And taxi don’t run at night in this state.

It was horrible. The room keys didn't work (twice) and we had to get them reprogrammed, the room smelled of cigarette smoke, the hallway was filthy with trash that stayed in the same place the entire week, the staff was rude and often not wearing face masks, but required the guests to do so - unless they were friends of the guests, in which case, they sat in the lobby chatting. The sheets and bedspread were stained, we had no housekeeping service the entire week (unless requested by the previous day), the pool was closed (in August) and there was no breakfast service - none of this was listed on the website as being unavaliable. I will never stay there again or any other Wyndham property.