17 West Hotel, Ascend Hotel Collection

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Indoor pool
Terrace/patio
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Overview of 17 West Hotel, Ascend Hotel Collection

17 West Hotel, Ascend Hotel Collection

3.0 star property
3-star hotel with outdoor pool, near BOK Center

7.6/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is AU$182
Price available on 2/9/2022
Map
17 W 7th Street, Tulsa, OK, 74119
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • 6 meeting rooms
  • Terrace
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Tulsa
  • BOK Center - 14 min walk
  • Gathering Place - 4 min drive
  • Tulsa Expo Center - 6 min drive
  • Osage Casino - Tulsa - 7 min drive
  • University of Tulsa - 10 min drive
  • River Spirit Casino Resort - 20 min drive
  • Oral Roberts University - 18 min drive

Getting around

  • Tulsa International Airport (TUL) - 12 min drive

About this property

17 West Hotel, Ascend Hotel Collection

17 West Hotel, Ascend Hotel Collection puts you 0.7 mi (1.1 km) from BOK Center. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at The Boulder Grill, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a fitness center. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 220 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (2 per room, up to 35 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Secured covered onsite self parking (USD 10 per night; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (8000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Lowered locks/deadbolt
  • Low-height bed
  • Grab bar in bathtub
  • Grab bar in shower
  • Accessible bathtub
  • Visual fire alarm
  • Doorbell and phone notification
  • Wheelchair-width doorways
  • Phone accessibility kit

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided

Special features

Dining

The Boulder Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between USD 8 and USD 16 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

Parking

  • Covered self parking costs USD 10 per night with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Holiday Inn Hotel Tulsa City Center
Holiday Inn Tulsa City Center
Tulsa City Center Holiday Inn
Holiday Inn Tulsa City Hotel Tulsa
Holiday Inn Tulsa City Center Aparthotel
Holiday Inn Tulsa City Center Hotel
Holiday Inn Tulsa City Center
Holiday Inn Tulsa City Center an IHG Hotel
17 West Hotel, Ascend Hotel Collection Hotel
17 West Hotel, Ascend Hotel Collection Tulsa
17 West Hotel, Ascend Hotel Collection Hotel Tulsa

Frequently asked questions

Overall score and ratings

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6.9/10

Eco-friendliness

4/10 Fair

Good but not that good
Bed and pillows were clean and comfy. Check in took a little longer, 1 girl working her tail off! Hats off Diamond. Check out different story! Over charges on room and charged 4 times for incidentals. Trying too get money back on card.
Michael, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nraugnab, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Coffee cup covers
Please provide Paper coffee cups with covers or caps.
JIUHONG, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not worth the money or hassle!
Price was too much for the lack of amenities. Also was given a dirty room upon check-in, then the next room was a down grade from what I paid for, third room I was given door reader didn't work to open room. Took over an hour to get checked in a room that I still didn't have keys for upon having to get to my scheduled event. Had to pick up upon returning. We dealt with 4 didn't staff members and the maintenance man. Danielle was friendly but kept making mistakes, guy I don't recall his name wasn't rude but you could tell he wasn't trying to be bothered. African-American woman standing on customer side of desk was rude, mouthy, and completely lacked customer skills. The overnight gentleman was super friendly and apologetic for all the mistakes and wasting my time. Maintenance man was also super friendly and apologetic. Bed was comfy and after finally getting what I paid for was a clean room. I probably wouldn't stay there again as price (total paid was $146/night) was more comparable to an 3 or 4 star hotel and with lack of amenities this clearly was not. Also didn't appreciate being talked to crazy by employee the one employee who appeared to be off duty. Definitely need to educate her on customer service skills!
Amber, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Bed Bugs
I got bed bugs from this hotel.
1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Nightmare hotel
It was terrible. Nothing they were promoting was working. Swimming pool under renovation, parking lot under renovation. Not even a printer to give me a copy of my recipe. The hotel is a nightmare. I will never go back.
Alvin, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet and convenient
William, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

3-night business trip
Verified Hotels.com guest review

6/10 Good

It works but that is about it
The town is basically empty, the hotel is aged. No free coffee, pool is closed, restaurant/bar is not very appealing. Customer service is great and I think they go above and beyond as they recognize the condition of the hotel. Good value but 3 stars max.
Mark, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Charles, 3-night business trip
Verified Hotels.com guest review