SureStay Hotel by Best Western Ontario Airport

Property class: 2.5
Hotel with outdoor pool, near Ontario Convention Center

Choose dates to view prices

At SureStay Hotel by Best Western Ontario Airport, you'll be a short five-minute drive from Ontario Convention Center and Ontario Mills Shopping Mall. Guests can take a dip in the outdoor pool, and free perks include WiFi, self-parking and continental breakfast daily between 6:00 AM and 9:00 AM. Also, this hotel is within a short drive of Victoria Gardens. Fellow travellers say good things about the helpful staff and airport.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free breakfast
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Outdoor pool
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Vending machine
  • Water dispenser
  • Laundry service
  • TV in a common area

For families (6)

  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Coffee/tea maker
The current price is AU$126
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a television, a chair, and an air conditioning unit.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(107 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A bathroom with a bathtub, a shower with grab bars, a sink, and a toilet.

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a computer, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(91 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A shower area with a glass door, a grab bar, a towel rack, and a white towel hanging on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Map
3201 East Centrelake Drive, Ontario, CA, 91761

What's nearby

  • Cucamonga-Guasti Regional Park - 2 min drive - 1.9 km
  • Ontario Mills Shopping Mall - 2 min drive - 3.0 km
  • Ontario Convention Center - 3 min drive - 2.6 km
  • Victoria Gardens - 7 min drive - 8.6 km
  • Honda Center - 48 min drive - 59.2 km

Getting around

  • Ontario Intl. Airport (ONT) - 9 min drive
  • San Bernardino, CA (SBD-San Bernardino Intl.) - 26 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 38 min drive
  • East Ontario Station - 6 min drive
  • Upland Station - 9 min drive
  • Claremont Station - 12 min drive

Restaurants

  • ‪Topgolf - ‬3 min drive
  • ‪Baker's Drive-Thru - ‬2 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Benihana - ‬3 min drive
  • ‪Starbucks - ‬2 min drive

About this property

SureStay Hotel by Best Western Ontario Airport

  • At SureStay Hotel by Best Western Ontario Airport, you'll be a short five-minute drive from Ontario Convention Center and Ontario Mills Shopping Mall. Guests can take a dip in the outdoor pool, and free perks include WiFi, self-parking and continental breakfast daily between 6:00 AM and 9:00 AM. Also, this hotel is within a short drive of Victoria Gardens. Fellow travellers say good things about the helpful staff and airport.

At a glance

Hotel size

    • 114 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • An adult aged 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Use of nearby fitness centre
  • Golfing nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Closed-captioned TV
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Housekeeping on request
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Ontario Airport?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at SureStay Hotel by Best Western Ontario Airport?

Sorry, pets aren't allowed.

Is parking offered on site at SureStay Hotel by Best Western Ontario Airport?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Ontario Airport?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at SureStay Hotel by Best Western Ontario Airport and nearby?

SureStay Hotel by Best Western Ontario Airport has an outdoor pool.

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Reviews

SureStay Hotel by Best Western Ontario Airport Reviews

8.2

Very good

8.2

Cleanliness

7.6

Amenities

8.8

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's proximity to the airport and convenient location made it ideal for travelers with early departures or late arrivals. (19 reviews)
  • Plenty of parking was available and easily accessible at this property. (11 reviews)
  • The pool was clean, nice, and well-maintained with a pleasant surrounding area. (5 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Airport
Breakfast
Bed
Location
Elevator
Bathroom
Restaurant
Flights

Reviews

Verified review

10/10 Exceptional

Staff is always soo welcoming and helpful, this is my go to hotel anytime I am in the area.
Verified review

10/10 Exceptional

Clean rooms safe parking
Verified review

6/10 Good

We stayed one night before heading home. The location is excellent if you are leaving from Ontario Airport, which is less than a mile away. The room we got had A/C that didn't work properly.
Verified review

10/10 Exceptional

clean room!! easy check in!! Only thing is lobby is closed all night i couldnt get water :(
Verified review

10/10 Exceptional

Everything you needed was within a five minute drive. Nice and slightly secluded. The front desk associates were very helpful and kind.
Verified review

10/10 Exceptional

One of the best hotels I’ve stayed at in a long time. The man who checked us in was super friendly, check in was such a breeze! The room was simple yet comfortable. We will definitely come back again!
Verified review

6/10 Good

To me the location of the hotel might be the difference between staying close to the airport. The staff was nice and helpful. The morning breakfast was not great. I grabbed a banana and headed out for the day. The place could use a facelift and some maintenance.
Verified review

10/10 Exceptional

Quiet, clean and very nice stsff
Verified review

10/10 Exceptional

Very good parking and The staff are super friendly! Nice clean comfortable place!
Verified review

10/10 Exceptional

It was quiet,the staff was amazing. The front desk employees were more than helpful and soooo sweet. It’s my new place when I’m in town.
Verified review

10/10 Exceptional

Nice people, great value
Verified review

10/10 Exceptional

Staff were friendly and helpful. Location great for the airport. Beds and pillows were good. Couple restaurants nearby. Plenty of free parking. Simple free breakfast.
Verified review

8/10 Very good

Easy basic breakfast to start the day. Quiet area close to the airport.
Verified review

10/10 Exceptional

Parking was easy and secure, nice staff and super knowledgeable. Clean and my choice room. Breakfast so so.
Verified review

10/10 Exceptional

Not much breakfast choice.
Verified review

8/10 Very good

Property is in a commercial park, kind of towards the back. Very close to Ontario Airport so super convenient for early flights. Front desk guy was exceptionally friendly, I wish I had gotten his name. This is a combination hotel/motel, area seemed safe but just be aware that some room doors are on the outside if you are traveling alone. It seemed like an older property so don't expect any frills but for the price it was worth it.
Verified review

4/10 Fair

Ice makers don't work. Their coffee is terrible. Breakfast is only bagels, yogurt, cereal and oatmeal, that's it!!! I'm the room... my toilet leaked, shower had a few strands of hair in it upon arrival. But, bed comfortable, quiet room. Friendly and helpful staff
Verified review

10/10 Exceptional

Clean room, polite staff, quick check-in, and accessible to the airport.
Verified review

10/10 Exceptional

Nice staff
Verified review

8/10 Very good

Friendly staff, clean room
Verified review

6/10 Good

The hotel room was well kept but it looked old, and dirty with a really strange smell. The shower head was in poor condition. Aside from that the staff was great
Verified review

10/10 Exceptional

Staff was nice and room was spacious and very clean.
Verified review

8/10 Very good

Friendly staff, clean room
Verified review

10/10 Exceptional

The room was really clean. Doesn’t have any weird smell. Staff were super friendly.
Verified review

2/10 Poor

First impressions of the hotel were not good. There were people smoking weed outside in the parking lot. The gentleman who checked us in was very nice. I was nervous when we got in the elevator and there was a sign of what to do if the elevator stops and the sign was a self made sign. We actually had to follow the instructions from the sign to get the elevator to close and go down when we checked out which is not ideal. Getting to our room the door frame was old dirty worn out. Walking into the room first impression it wasn’t that clean. The curtains had stains all over them. There was a stain on the bed spread. The air conditioner did not work it blew out cool air but was not cold and it never got cold and it was so uncomfortable to stay and sleep it felt like a sauna. The bathroom toilet had a leak and soaked up the floor towels. The breakfast was good enough not spectacular. The employees were nice. We won’t be back and I would tell someone to spend the extra money to stay somewhere else.