Guests
All properties in Santa Ana, San Jose Province, Costa Rica

Hilton Garden Inn Santa Ana San Jose, Costa Rica

Family-friendly hotel with 1 outdoor pools, connected to a shopping center, near City Place Santa Ana

  • Free WiFi and free parking
From
A$154

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Hilton Garden Inn Santa Ana San Jose, Costa Rica
  • Hilton Garden Inn Santa Ana San Jose, Costa Rica
  • Business Room, 2 Double Beds - Bathroom
  • Suite, 1 Bedroom, Accessible (Roll-In Shower) - Bathroom
  • Hilton Garden Inn Santa Ana San Jose, Costa Rica
Hilton Garden Inn Santa Ana San Jose, Costa Rica. Image 1 of 69.
1 / 69Hilton Garden Inn Santa Ana San Jose, Costa Rica
City Place, Santa Ana, Santa Ana, Costa Rica
9.2.Superb.
  • I stayed just one night and because of a flight delay, really only the opportunity to…

    Mar. 24, 2022

  • Good

    Feb. 11, 2022

See all 190 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Dining options
Safe
Shopping
Quiet
Convenient

The following facilities or services will be unavailable from April 4 2022 to April 8 2022 (dates subject to change):
  • One of the swimming pools
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Bathtub
    • Non-smoking

    Property highlights

    Main amenities

    • 141 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and swim-up bar
    • Outdoor pool
    • Breakfast available
    • Fitness center

    For families

    • Cots/infant beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Garden
    • Terrace

    What’s around

    • City Place Santa Ana - 1 min walk
    • Business Center Forum 1 - 18 min walk
    • Multiplaza Mall Escazu - 3.9 mi / 6.3 km
    • National Stadium of Costa Rica - 8.3 mi / 13.3 km
    • City Mall - 8.6 mi / 13.8 km
    • Poas Volcano National Park - 32.3 mi / 51.9 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Room, 1 King Bed
    • Deluxe Room, 1 King Bed
    • Junior Suite, 1 King Bed
    • Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)
    • Suite, 1 Bedroom, Accessible (Roll-In Shower)
    • Business Room, 2 Double Beds
    • Room, 2 Queen Beds
    • Room, 1 King Bed

    What’s around

    Landmarks

    • City Place Santa Ana - 1 min walk
    • Business Center Forum 1 - 18 min walk
    • Multiplaza Mall Escazu - 3.9 mi / 6.3 km
    • National Stadium of Costa Rica - 8.3 mi / 13.3 km
    • City Mall - 8.6 mi / 13.8 km
    • Poas Volcano National Park - 32.3 mi / 51.9 km

    Getting around

    • Juan Santamaria Intl. Airport (SJO) - 36 min drive
    • San Jose (SYQ-Tobias Bolanos Intl.) - 25 min drive
    • San Jose Contraloria Station - 12 min drive
    • San Jose Cemetery Station - 13 min drive
    • San Jose Pacific Station - 15 min drive
    • Airport shuttle (surcharge)
    map
    See on map
    City Place, Santa Ana, Santa Ana, Costa Rica

    At a glance

    Hotel size

    • This hotel has 141 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

    Special check-in instructions

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Restrictions apply*
    • 2 per room (up to 44 lbs)
    • Pets must be supervised

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Restaurant
    • Swim-up bar
    • Room service (during limited hours)

    Things to do

    • Number of outdoor pools - 1
    • Free pool cabanas
    • Fitness facilities
    • Pool umbrellas

    Working away

    • 24-hour business centre
    • Number of meeting rooms - 6
    • Conference space
    • Conference space size (feet) - 5925
    • Conference space size (meters) - 550

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Luggage storage
    • Multilingual staff

    Facilities

    • Year Built – 2020
    • Lift
    • Safe-deposit box at front desk
    • Garden
    • Terrace

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchairs available on site
    • Braille signage
    • Lever door handles

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Slippers
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 50-inch flat-screen TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Garden Grille & Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

    Fees & policies

    Optional extras

    • Cooked-to-order breakfast is offered for an extra charge of USD 12000 per person (approximately)
    • Airport shuttle service is offered for an extra charge of USD 33 per vehicle (one-way, Maximum occupancy 4)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Cribs/infant beds are available for USD 10 per stay
    • Rollaway beds are available for USD 10 per stay

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees
    • Pet deposit: USD 25.00 per stay
    • Pets are allowed for an extra charge of USD 25.00 per pet, per day

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    Policies

    Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Hilton Garden Inn Santa Ana San Jose, Costa Rica Hotel
    • Hilton Garden Inn Santa Ana San Jose, Costa Rica Santa Ana
    • Hilton Garden Inn Santa Ana San Jose, Costa Rica Hotel Santa Ana

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hilton Garden Inn Santa Ana San Jose, Costa Rica does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool. The swimming pool will be unavailable from April 4 2022 to April 8 2022 (dates subject to change).
    • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 44 lbs per pet. There's a charge of USD 25.00 per pet, per day, and there's also a deposit of USD 25.00 per stay. Service animals are exempt from fees.
    • You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Yes, Garden Grille & Bar offers local cuisine. Nearby restaurants include Gaudi (4-min walk), Andiamo Lá (4-min walk), and Vakris Fast Food & Coffee (9-min walk).
    • Yes, an airport shuttle is available. The charge is USD 33 per vehicle one-way.
    • Hilton Garden Inn Santa Ana San Jose, Costa Rica has an outdoor pool and a fitness center, as well as a garden.
    9.2.Superb.
    • 10.0.Exceptional

      Everything was fine, good value for the price, except there was a weird constant noise, like a low ringing when the air conditioning was turned off. it was really annoying. I called the front desk, they changed me to another room, same thing, a maintenance guy came over, he said he did not know about it. then they never called me back. 2 hours later I called they said they couldn't do anything as all rooms r same. I had to sleep w the ac on. I would like my money back. I don't like sleeping with the noise of the ac. parking under the property was great. restaurants around the hotel were convenient to walk to.nice area of town.

      Sylvia, 1 night trip, Feb. 9, 2022

      Verified Expedia guest review

    • 10.0.Exceptional

      Awesome

      Najhua, 1 night trip, Jan. 19, 2022

      Verified Expedia guest review

    • 10.0.Exceptional

      Good Stay… totally recommend it

      Alice, 3 night romance trip, Jan. 14, 2022

      Verified Expedia guest review

    • 8.0.Very good

      Nice stay

      Ideal location as close to many restaurants with a lot of police in the area. The infinity pool has a nice view. Staff was helpful regardless of the time of the day

      Taneisha, 3 night trip, Jan. 14, 2022

      Verified Hotels.com guest review

    • 8.0.Very good

      Great property. Very nice staff and great customer service.

      Irvin, 7 night romance trip, Jan. 13, 2022

      Verified Expedia guest review

    • 10.0.Exceptional

      Brand new, clean and pristine hotel. The shopping plaza in it’s complex was a delightful plus! Will definitely stay here if I’m ever in the San Jose area again.

      Marysonia, 5 night trip, Jan. 3, 2022

      Verified Orbitz guest review

    • 10.0.Exceptional

      It is modern, very clean hotel. Thank for all.

      Ziankovich, 1 night business trip, Jan. 2, 2022

      Verified Expedia guest review

    • 4.0.Fair

      The hotel is in great condition very clean🔝it’s in a little plaza where there are various restaurants. The location is great. The only problem we did have was we had booked a room with breakfast included and when we went to have breakfast the next day they told us that it was not included and we had also booked a room that had a mountain view and our view was the wall of the side of the hall to the pool but for everything else it was great huge and free parking.

      Julio, 5 night romance trip, Jan. 1, 2022

      Verified Expedia guest review

    • 10.0.Exceptional

      Excellent hotel! Clean and super comfortable. Very quiet and peaceful. Great location with restaurants and shops. Staff was welcoming and friendly. Hotel is pretty new so it is wonderful. We loved it so much that we came back. I would highly recommend it.

      Maile, 1 night romance trip, Dec. 26, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Excellent hotel

      New building, room had deficiencies that needed to be addressed. Staff didnt seem overly bothered when told, and they were not fixed that day. Found staff to not appear overly friendly but neither unfriendly. Lady at breakfast was amazing and hard working. Other than that the place met all requirements. Safe, well located, clean throughout hotel. Breakfast very good. Omelettes cooked to perfection. Bottled fruit juices nice touch. Pool area very well designed. Overall, would stay again

      2 night family trip, Dec. 20, 2021

      Verified Hotels.com guest review

    See all 190 reviews