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1 room, 2 adults

The Ritz-Carlton, Cleveland

5-star5 stars
1515 West Third Street, Cleveland, OH, 44113, United States of America

Luxury hotel with restaurant, connected to a shopping center, near JACK Cleveland Casino
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • We arrived on our honeymoon night. It was a no touch experience. The bell hop welcomed us…Oct. 24, 2020
  • Perfect room! Private elevator with the entire floor to ourselves. Oct. 9, 2020

The Ritz-Carlton, Cleveland

from A$533
  • Room, 1 King Bed, Non Smoking
  • Club Room, 1 King Bed, Non Smoking, City View
  • Suite, 1 Bedroom, Non Smoking
  • Room, 1 King Bed, Non Smoking, Corner
  • Club Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking (Club Lounge Access)
  • Junior Suite, 1 Bedroom, Non Smoking, Lake View

What’s around The Ritz-Carlton, Cleveland

Landmarks

  • In Downtown Cleveland
  • JACK Cleveland Casino - 5 min walk
  • Rocket Mortgage FieldHouse - 6 min walk
  • Progressive Field - 11 min walk
  • FirstEnergy Stadium - 19 min walk
  • Rock and Roll Hall of Fame - 22 min walk
  • Cleveland Arcade - 7 min walk
  • Huntington Convention Center of Cleveland - 13 min walk

Getting around

  • Cleveland Hopkins International Airport (CLE) - 15 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 5 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 21 min drive
  • Cleveland Station - 23 min walk
  • Tower City-Public Square Station - 1 min walk
  • West 25th-Ohio City Station - 25 min walk

At a glance

Key facts

Hotel size

  • This hotel has 206 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets allowed*

  • Restrictions apply*

  • 2 per room (up to 50 lbs)

Internet

  • WiFi in rooms*

Transport

Parking

  • Onsite valet parking (USD 40 per night; includes in/out privileges)

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Golfing nearby
  • Fitness facilities
Working away
  • Business centre
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (meters) - 19000
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1990
  • Lift
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Netflix
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

The Ritz-Carlton, Cleveland’s small print

Also known as

  • Ritz-Carlton Cleveland Hotel
  • The Ritz-Carlton, Cleveland Hotel
  • The Ritz-Carlton, Cleveland Cleveland
  • The Ritz-Carlton, Cleveland Hotel Cleveland
  • Ritz-Carlton Cleveland
  • Ritz-Carlton Hotel Cleveland
  • Ritz-Carlton Cleveland Hotel
  • Cleveland Ritz Carlton
  • The Ritz-Carlton Cleveland Hotel Cleveland
  • The Ritz-Carlton, Cleveland Ohio
  • Ritz Cleveland
  • The Ritz Carlton, Cleveland

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Valet parking costs USD 40 per night with in/out privileges

Rollaway beds are available for USD 30.0 per night

Breakfast costs between USD 16 and USD 18 per person (approximately)

Pets are allowed for an extra charge of USD 125 per pet, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Ritz-Carlton, Cleveland

  • Does The Ritz-Carlton, Cleveland offer free cancellation for a full refund?
    Yes, The Ritz-Carlton, Cleveland does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Cleveland?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Ritz-Carlton, Cleveland?
    Yes. Valet parking costs USD 40 per night.
  • Are pets allowed at The Ritz-Carlton, Cleveland?
    Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at The Ritz-Carlton, Cleveland?
    You can check in from 4 PM - midnight. Check-out time is noon. Express check-out is available.
  • Are there restaurants at or near The Ritz-Carlton, Cleveland?
    Yes, there's an onsite restaurant. Nearby restaurants include Johnny's Little Bar (5-min walk), The Nauti Mermaid (5-min walk), and Bar Louie (6-min walk).
  • Is there an onsite casino at The Ritz-Carlton, Cleveland?
    No, this hotel doesn't have a casino, but Horseshoe Casino (4-min walk) and JACK Cleveland Casino (5-min walk) are both nearby.
  • What is there to do at The Ritz-Carlton, Cleveland and nearby?
    Maintain your daily exercise routine at the 24-hour gym.

Recent reviews

Superb 9.2 From 66 reviews

Good 6.0
I was disappointed there were no places to eat inside the hotel. Room service was available but was limited in choices and very expensive. There was also no place to buy anything to drink such as pop or water. We drank the 2 of water they put in our room everyday but after that it was either drink water from the sink or go without. There was no place to buy a pop or any snacks. The room was nice but not out of the ordinary. Oh..I must add that it did appear snacks/drinks were avail at some time before but possibly not available during our trip because of covid restrictions. We went to the casino which was a covenient walk inside the mall attached to the hotel. Every employee we encountered was extremely friendly and helpful. We enjoyed our stay just wish we had more options for meals/drinks/snacks inside the hotel.
Donna, us4 night family trip
Exceptional 10.0
Very clean rooms and property. Very friendly and curtious staff.
us1 night romance trip
Very good 8.0
Nice hotel nice staff
us1 night family trip
Exceptional 10.0
Spent the night to cut drive in half
My family and I spent the night to cut our drive back home and The Ritz gave us the rest and relaxation we needed. There wasn't a lot of staff around and Ritz Kids was not available understandably due to COVID but the staff did their all to assist us when we needed them.
us1 night family trip
Very good 8.0
ve stay
Overnight stay in Cleveland. Realize that we didn’t get the full Ritz-Carlton experience due to COVID-19.
Malcolm, us1 night trip
Exceptional 10.0
Amazingly attentive and helpful staff. Great experience all around!
Kara, us1 night trip
Very good 8.0
Location, easy access to surrounding attractions, good security
us1 night romance trip
Exceptional 10.0
Professional and courteous staff that exhibit anticipatory service.
us1 night family trip
Exceptional 10.0
Great location with a great view. The staff was friendly and the hotel bar had a great atmosphere.
CLL, us1 night family trip
Very good 8.0
A Few Issues - But Great Service
We have taken a family trip every year for the last 8 years down to the Ritz - the location is great and the service is typically top notch. This year we had a few issues with our room and the valet, however the Manager was understanding. For the Ritz brand, I wouldn't say this is the best one as we have stayed at others - however it is one of the best hotels in Cleveland. I'm hoping next year's stay will be much better, and what we are accustom to.
ca3 night family trip

The Ritz-Carlton, Cleveland