The Oberoi Grand, Kolkata, Kolkata, India

This is a superb and indeed grand period hotel offereing excellent respite from the hustle and bustle of downtown Kolkata. Wonderfully attentive staff.

We found that our allocated room was comfortable. We had booked luxury rooms for our family group of 4 rooms. The outlook was nothing much from these rooms although my son who arrived a day later due to a missed flight had a room overlooking the quadrant/pool. Sadly our room smelled extremely musty and it took sometime over our stay to achieve a reasonable solution to this although the musty smell remained. This was a little disappointing for me as this was a long planned 3 night stay as a family group on our way to a wedding in India. However on the flip side the housekeeping standards were very high and the evening turn down service lovely. We all agreed that it is a beautiful heritage hotel and our family group of 4 rooms loved the facilities including the lovely pool, great food & beverage service and the amazing restaurant food, particularly breakfasts which were very special . Staff were very helpful at all times and after check out I had a thoughtful response from the GM re my view of the musty issue. If I had known of the musty smells I would have upgraded at booking to any rooms without wall to wall carpets. We liked the central location of the Oberoi Grand as it was so close to many sites of interest and the busy market is right outside where some fun shopping can be done. We were made to feel like valued guests at the Oberoi and that it is a special place to stay.

Excellent great hotel nice view

Excellent service great

Stay was good. However, I noticed hotel staff are asking too many questions. Though they are trying to assist us, but sometimes when you are in hurry, you dont expect much questions. I suggest staff should undergo psycological training in order to read other's mind in some point. Other wise everything was good.