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Quetta Serena Hotel

Photo gallery for Quetta Serena Hotel

Front of property
Exterior detail
Exterior detail
Minibar, in-room safe, blackout curtains, soundproofing
Breakfast, lunch, dinner served; local and international cuisine

Overview of Quetta Serena Hotel

Quetta Serena Hotel

4.0 star property
4-star hotel in Quetta with outdoor pool and restaurant

5 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Shahrah-e-Zarghoon, Quetta, 95150
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • 2 outdoor tennis courts
  • Health club
  • Steam room
  • Pool bar
  • 24-hour room service
  • Spa services
  • 24-hour business centre
  • Business centre
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

Getting around

  • Quetta (UET-Quetta Intl.) - 23 min drive
  • Free airport shuttle

Restaurants

  • Mehfil Restaurant - 7 min drive
  • Kharotabad - 7 min drive
  • ZVR - Zahoor Village Restaurant - 8 min drive
  • Musketeers - 4 min drive
  • Hot N Chilli - 2 min drive
Map

About this property

Quetta Serena Hotel

A great choice for a stay in Quetta, Quetta Serena Hotel offers a free airport shuttle (available on request). Guests indulge in massages, then grab a bite to eat at the restaurant. Other features of this upmarket hotel include an outdoor pool, a poolside bar and a health club.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Free airport shuttle on request (during limited hours)*

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • BBQs
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An outdoor pool
  • Spa services
  • 2 outdoor tennis courts
  • Steam room

Accessibility

  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 0.40 per person, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards.

Also known as

Quetta Serena
Quetta Serena Hotel Hotel
Quetta Serena Hotel Quetta
Quetta Serena Hotel Hotel Quetta

Frequently asked questions

Does Quetta Serena Hotel offer free cancellation for a full refund?
Yes, Quetta Serena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Quetta Serena Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Quetta Serena Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Quetta Serena Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Quetta Serena Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Quetta Serena Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Quetta Serena Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Quetta Serena Hotel and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a steam room and spa services. Quetta Serena Hotel also has a garden.
Are there restaurants at or near Quetta Serena Hotel?
Yes, there's an on-site restaurant that offers local and international cuisine.

Reviews

4.8

7.6/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very good

Bathtubs to high difficulty getting in and out for older people
Mazhar, 2-night trip
Verified Expedia guest review

2/10 Poor

Unprofessional staff
I paid online but they did not accept voucher terrible service at check out charged me again saying we still not recieved your first night payment.
AGHA AWAIS, 1-night trip
Verified Hotels.com guest review

6/10 Good

Shaminder, 18-night business trip
Verified Hotels.com guest review

2/10 Poor

Mujtaba Heidar, 1-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review